It was very spacious and clean. The bed were very comfortable for relaxing. Its in the city. Its near metro station and grandpalace

Nothing

It is a well located hotel. The hotel is in the downtown. It is not a new building but the building inside is good. There are more than 7 guest floors. The staff was correct and helpful. The corridor in the bulding a little bit curly and not all the elevators going to the same part of the building. The rooms was correct AC during my stay was working. There was a lot of openable window in my room. My room was on the top of the building with some view to the city. Rooftoop bar is available.

Simple refurbishments can improve your ratings (also my satisfaction). One of the window opened for another room, it was too close for me. (curtain helped me) One of the elevator was out of service, I had to wait a little bit more, but it was ok for me. The rooftop bar's kitchen made some smell close to the room. Overall i was satisfied.

Comodo y bien ubicado

Nos dieron una habitación con salida a un patio interno que compartia con muchas habitaciones, tenia un traga luz la habitación que te despertaba apenas amanecía lo cual fue molesto

Ubicación perfecta, a 5 minutos andando del centro. Limpio, cómodo, el personal, muy servicial, además habla castellano. Lo recomiendo.

Nada que destacar.

Great location, easy access, good value; great Brekky

Wifi could use improvements; signal not very consistent kept going in and out.

Very close to downtown. 900m from Grand Place.

Difficult parking

The location

Old building with funny smells

Stanze pulitissime e molto belle

L impianto elettrico

部屋が広く、バスタブもあってゆったりできます。 １年前に同ホテルに宿泊しましたが、その時の部屋と比べて内装が新装されているのかなと感じました。 近くに地下鉄駅があり、また朝食をとった近所のカフェがとても良かったです。

なし

Top Lage - superschnell in der Altstadt

A szálloda elhelyezkedése nagyszerű, a belváros 5-10 perces sétával elérhető. A tetőteraszon lévő bár hangulatos, jó kilátást ad. A szoba jó állapotú. A csomagokat a csomagszobában ott lehet hagyni.

A reggeli választéka és minősége átlagos. A szobák takarítására picit jobban oda lehetne figyelni, nem kifogástalan. A tetőteraszon lévő bár alatti szobák hangosak, szinte minden áthallatszik.

Muy bien ubicado. Pieza muy limpia y personal amable

En general todo muy bien. Algo de ruido (pero yo soy sensible ya que vivo en el campo)

Great location. I loved the car parking and convenience to drive to hotel. Very clean. Will return.

Only negative was the slow crowded lift.

Camera classica di giuste dimensioni. Location.

Un po' decadente la struttura , a parte la reception.

La ubicación La limpieza . Sábanas blancas impecables.

El desayuno debiera estar incluido Colchones un poco duros

La ubicación, la habitación es muy cómoda, las camas también son confortables, el baño súper espacioso.

Creo que deberían tener un minibar y unas botellas de agua de cortesía.

Excelente instalaciones, habitación bastante cómoda y cama muy agradable. El hotel es grande y queda a 200 metros del manneken pis y 800 metros del gran palace

El internet es inestable

Localização

O quarto tinha aparelho de ar condicionado porém não funcionava, relatei na recepção porém nada foi feito! O corredor do meu andar em frente ao meu quarto estava em manutenção com o teto todo aberto, era visível que a rubicão do ar condicionado e a parte elétrica estava cortada, então me colocaram em um quarto que sabiam que não tinha ar condicionado. O wifi não funciona no quarto também, precisava de wifi para trabalhar e precisei ficar na recepção do hotel todas as noites para trabalhar. Irei anexar fotos aqui.

Deblocatie viel goed mee maar wel veel werken aannfe gang in de buurt

Het onthaal was niet naar behoren. Ondanks het feit dat ik Frans sprak bleef men maar uutleg geven en het onthaal doen in het Engels. Respecteer de taal van de klant, zeker in centrum Brussel

Emplacement

Mauvaise Insonorisation dans les chambres

Emplacement central , personnel très serviable, propreté , excellente literie

RAS

Location is very good. Rooms are OK in size and temperature. I liked the roof bar. Breakfast is not excellent but enough.

Wifi is important especially when you travel for work from a non-EU country. Unfortunately wifi is weak in rooms. But it is better at the roof and lobby.

Very clean and well located in the city center.

The staff to store the suitcases at the reception was not friendly at all (the one in the afternoons/evenings). I booked a double bed and I got a 3 single beds room.

Pq

Vooraf ingecheckt maar alsnog bijna een half uur moeten wachten

La ubicación perfecta! Muy céntrica y acojedora

Nada

La ubicación

Las habitaciones eran muy ruidosas, se podía escuchar todo de la habitación de al lado

nothing

no air conditioner and the shower did not work properly

Las camas y la amplitud de la habitación. Muy bien situado. La terraza de la azotea con vistas muy chula.

La lentitud de los ascensores

Location.

The needs to be modernised

Central location

When we first arrived, we have parked our car in the parking behind the hotel as the receptionist told us that we can park anywhere. While leaving the car, I have figured out that the level zero was reserved for specific car plates. When we asked the receptionist, she requested us to change the parking. This was a pretty easy information that could have been provided in the beginning. The hairdryer stopped working. When I tried to call the reception, I could not find the phone in the room. I have reached out to the reception from my mobile. After waiting on the line for 5 minutes, the receptionist told me that there is nothing they can do as the hairdryers are mounted to the wall and he proposed to bring me extra towels. I refused and requested them to find an available room where I can dry my hair. And only after that they opened up a room temporarily. I believe that this minimum level of creativity is a must at the service sector. By the way the receptionist who showed up at the door confirmed that there is no phone in the room and he did not know why? The extra bed was uncomfortable. Overall very bad customer experience

Bon emplacement près du centre

Chambre vieillotte, rideaux sales, forte odeur d'égout dans la salle de bain