Beautiful property with views of the river & mountains. Shops & restaurants on the property. Places to sit out& enjoy the scenery. Our room was very roomy, maybe a little dated. Overall enjoyed our stay.

I just like everything about this property

The front desk is warm and professional, but one of the hotel shuttle driver was arrogant who ran the 12:30pm schedule

The price of this hotel was not reflected accurately. The staff were not friendly or welcoming. There was no fridge in the hotel room. Limited breakfast options, with the best option closing at 9am. House keeping woke us up at 8am knocking on our door. The bathroom water in our hotel room was brown. I would not recommend this place to others, especially considering the cost for one night.

Beautiful perfect location . Wish we had stayed longer

They put us in the worst room possible

Did not get the 2 queen size beds that we requested. The heat could not be turned off and the room got extremely hot. Other people also complained about the heat.

I wish there was a bottle of water for Coffee in my room.

Fantastic place and well maintained. However. Small adjustment would have made it better. If assigned to the more peripheral building, cars cannot be driven right up to the building like our case in building C even to unload the luggage, 5 minutes walk from the parking lot. That means checking in later or in poor weather, it can be an issue. No elevator at our building so accessible issue may be in play. But otherwise, very clean, comfortable beds. Nice location.

Village/town vibe. Good staff and services.

Extremely disappointing in attitude of staff & their catering too the masses on the busses vs individuals!

The views from the deck in A&B were great but not having a shower the day we left put a real damper on the 2 day stay

Most convenient place to stay if you are planning to spend a day or two in Denali National Park. This place is built to give visitors top-notch DNP experience!

We were mostly very happy. We didn't know we wouldn't be able to park near our room. Parking is only up by the main lodge even though we had a handicap sign. There is a shuttle that circles the property but at least twice it didn't arrive on schedule. We had to walk all the way up the hill w all of our luggage. 30 mins later the woman finally arrived as we reached the top. The restaurants were good but expensive as everything is in Alaska. We appreciated the free shuttle to Denali.

Great property and we enjoyed our stay!!

It was a beautiful setting and room very comfortable and clean

Rooms had no insulation. You could hear everything neighbors said. Restuarant food very limited, not very accomadating for allergies. Staff very nice.

It was ok not amazing

It was nice to have people available to help my mother, who uses a walker, get to and from the parking lot, which was quite a distance for her.

We artived and were given a room that we found was already filled with luggage, so they gave us another room, next to a noisy elevator and facing an alley, rather than the beutiful mountains or river, seems we were downgraded, rather than upgraded after the inconvienience

A

Rooms were beautiful and comfortable only drawback was parking for building A/B not enough had to walk in rain after coming back for denali park tour. Also should have something open later then 9pm especially when tours get back after 10pm

What else should we expect from Princess? Hotel, services, excursion options are plentiful. I absolutely recommend this hotel.

Nice property

The location couldn't be better. It is only a 6-7 minute drive from Denali National Park Visitor Center. The hotel layout and amenities are good (several restaurants and shops are available, though the restaurants are expensive). However, the guest room interiors need a serious interior remodel--they seem to be from the 1980s at best. We had two rooms, and in one of the bathrooms, the toilet and hair dryer did not work; the carpet was all faded, the ceiling had rust stains; the mattresses were somewhat lopsided, and there was no thermostat to keep a uniform temperature... One of the rooms was in a motel-type block, meaning we could not open the curtains to look at the landscape because people walked by all the time. In short, I was really disappointed. I expected much better for what we paid. Also, we made reservations for two rooms, and they were located on opposite sides of the property, which was very inconvenient. Be aware that there is no way to unload your luggage close to your room. There was a very rude employee who told us to leave the drop-off because the buses bringing the Princess Cruises guests were coming. You may have to haul your luggage across from the parking lot all the way to your room, which can be very far; and you may have to do it under the rain (that happened to us). In addition, if you reserve through Expedia you may not get what you requested. We requested one of the rooms to have a king bed and they gave us two fulls instead...

Great views of park

This property is not set up for the independent traveler. We came in by auto, not a part of Princess tours. They did not have our correct reservation and tried to put us in a lesser room than we paid for. There is extremely limited parking and nowhere near the guest rooms. We were able to get a bell man to deliver our bags on arrival but was told we were leaving before bell men were available on departure. Resulting in hauling our bags ourselves on a ten minute trek. Also no luggage carts. Absolutely little or no service for a room that cost over $400.00

Staff at main desk seemed put upon if you ask for something. Coffee shop around n main building understaffed. Coffee shop between A-B closes too early. The dude who was supposed to announce our tour over the speaker did not and we were the last on the bus (after previously talking g to him and getting his assurance he’d announce the bus when it got there

Wonderful location!

Great place to stay

Great place to stay in Denali. food is mediocre for the price but it’s everywhere in Alaska .. staff is mostly coming there for the season only and some are not well trained.

it's resort near Denali and the price is great