White Swan Hotel
3.8
Bon(1 009 Avis)Hôtel à Alnwick
Hôtel 3 étoiles
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsJardin, Animaux de compagnie acceptés, Internet/Wi-Fi et plus
A propos de ce hôtel
White Swan Hotel
In the centre of Alnwick, this 300-year-old coaching inn is a short walk from Alnwick Castle and Gardens. Its restaurant’s decor was salvaged from the Titanic’s sister ship. Free parking is available.
Équipements
Animaux de compagnie acceptés
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
TV
Jardin
Adapté aux familles
Carte de Alnwick
Chambres disponibles
2 Lit simple • 15 m²
Capacité d'accueil 2
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1 Double • 15 m²
Capacité d'accueil 2
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1 Double • 18 m²
Capacité d'accueil 2
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1 Double • 18 m²
Capacité d'accueil 3
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1 Double • 18 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.8
Bon(1 009 Avis)Avis vérifiés à 100 %
3.8
Good location, in fact perfect for the purpose of our visit to a wedding reception in Alnwick gardens, and within walking distance of the Baptist church
It is wrong to say didn’t like. The car park a bit restricted and disabled facilities
3.8
location was perfect
my only complaint about our stay was one member of breakfast staff. The waitress directed us to a table, mumbled something and then walked to the other side of the room. we wasn’t sure whether we were supposed to follow, but it became clear we had been ditched at our table. other staff were polite and asking guests whether they would like tea/coffee and toast once seated
3.8
Location, service
3.8
Great shower.
Breakfast over cooked and bacon like leather. Staff disapproved if you wanted to sit at a different table. No shower gel, tissues. Telephone not available if wanting to contact reception, especially as we were top floor and no lift available. Stale smell in foyer, age? Dogs? Expected better for price we paid, would not return.
3.8
This is a grand old building full of character, particularly the dining room. The staff were very polite and helpful. The hotel's car park was handy too.
No complaints or dislikes based on our stay.
3.8
beautiful old hotel - very clean and obviously well cared for. The staff are lovely and very professional.
3.8
Loved the SS Olympic memorabilia’s . Breakfast was amazing.
Room was a little small with dogs and you had to go into the garden to access it with heavy doors. The car park was full all the time.
3.8
Breakfast was fine. Dinner poor especially the meat!!! Location was good and staff were lovely. They were the best bit about the hotel !!!
Drinks were rediculously expensive( £9.45 pluss 10% service charge for a glass of very average merlot) The main staircase was being decorated so to get to our room on 2nd floor we had to go through corridors and stairs to outdoors then back in a side door.
3.8
Nice breakfast gòd choice
Sad we dined I the bistro as we had dog with us
But if we stay agai would leave him in roo to experience the lovely di ing room
Almostperfect
3.8
breakfast was very good
a long walk to the room from reception
3.8
Food was consistently very good with a varied choice. Fish cooked to perfection several times. Good wine list. Staff friendly helpful and hardworking. Decor in dining room was outstanding( ex Olympic first class dining room) . Very central location. Although my room was at the front of the hotel, there was very little noise at night. Room had recently been refurbished to a good standard( but see comment about bed).
Personally I found the bed a little uncomfortable and would like to see the mattress and pillows replaced Can I suggest a pillow”menu”?
3.8
The bedroom was very nice, spacious and clean with a comfortable bed
There was a mix up with my reservation
I booked a dinner bed and breakfast package
When I checked in the front desk insisted that I hadn’t booked dinner and also the restaurant in the hotel was fully booked
Luckily for me I had a copy of the reservation
Bizarrely the front desk then offered 3 different dining times
At dinner I noticed the dining room was virtually empty, odd on a Saturday night
3.8
The sense of history
Starting to get a little tired
3.8
Breakfast was good.
The room was comfortable except for the points noted below.
Water pressure in the shower was low.
Noise from the road could have been reduced if double glazing were to be installed.
It was unfortunate that the coffee machine in the bar was out of order.
3.8
friendly staff and a wonderful room
3.8
Food staff bed
Mould on tiles in bathroom dust on pictures on the wall step into bathroom
3.8
Lovely staff. Excellent location. Dinner was excellent value and breakfast which was included in our rate was superb.
Rooms are clean and comfortable but a little tired. Felt room was expensive for what it was but appreciate location and dining experience were excellent.
3.8
Perfectly acceptable.
3.8
Room was very shabby. Bathroom particularly in need of refurbishment
3.8
Breakfast and location great. No availability to book in for evening meal .Had to ask for clean towels and to get bins emptied .No lift
No lift
3.8
Breakfast was great. Evening meal deal was very good. Bedroom was well accommodated, good size shower room. Suggested small improvement provide fan in hot weather for upper floor rooms. Great dining room. Excellent friendly service too.
The bar area was basic but seating was comfortable.
3.8
The location was very good for us .
It needed some updating and renovation.
3.8
It was okay
A bathroom that you could use without being an olimpic athlete to get into the bath!
3.8
Beautiful dining room, good breakfast. Excellent location.
3.8
Very helpful staff. Olympic Restaurant wood panelling very interesting. Food was OK as well
No lift. Did not realise this when booking
3.8
Staff were very friendly and helpful, easy to talk to and approachable. The ground floor restaurant and bar were good with breakfast choices being extensive and of good quality.
The bedroom was very dated and tired looking. Furnishings were aged and rather shabby. The bathroom was very cold and on the first day there was no hot water. The floor was very creaky and uneven.
The bed was very uncomfortable being two single beds pushed together. The mattress was very lumpy and thin with the springs sticking up so as to make any position uncomfortable.
Air conditioning units outside of the window were very noisy and the main extractor fan for the kitchen was positioned directly outside of the window. All in all a very disappointing visit in respect to the comefort of the room.
3.8
Breakfast was excellent,staff helpful efficient and courteous.
Value for money.
3.8
staff good got us a easier to reach room , important since my wife has a bad knee.
Decor in bar area needs a face lift.
3.8
Breakfast excellent
All great
3.8
The reception staff were friendly and efficient and the booking in process was smooth. The hotel is an imposing building and we were in a large room at the top of the Hotel. The Hotel has no lift so if you have a problem with stairs you need to ensure you have a room on the first floor. However I was aware of that so no problem for us.
To be honest I think the room cost is quite expensive for what it is. However, my main criticism was breakfast. The Hotel insist that you select a specific time for breakfast (fair enough) two of our company were late for that time by about 5 minutes and from that moment on I felt that the staff member who served us was unhappy. Initially I was asked if we wanted drinks and toast, I said yes to both, tea Coffee and toast. When the toast arrived it looked like it only had a passing acquaintance with the toaster, it was so pale.The ea and coffee were served in large pots (no problem) but when we came to pour the coffee it was the weakest coffee I have ever tasted. We did ask at a later stage if we could have another pot of coffee and explained why and we were told we could have one but it would be exactly the same as the one we had !
I really should have said, use less water or more coffee but the moment passed. We also asked for more toast and the waitress actually rolled her eyes but said yes.
The cold breakfast buffet had run out of pastries which were not replenished.
On ordering a hot breakfast the majority of the party ordered a full english, one of the party ordered Kippers and was told that if they wanted kippers it would be at least 15 minutes and the rest of the table would have to wait for the their breakfasts. I have cooked kippers myself on many occasions and can only presume the kippers were frozen ! Pay under this pressure the individual changed to a cooked breakfast. the Full english breakfast arrived. One Sausage, two small rashers of bacon, one egg, beans in a ramekin (cold) half a grilled tomato, some mushrooms. We were informed that there was no black pudding (no offer of any replacement). I have to say it is the smallest full english breakfast that I have ever been presented with in a Hotel. I really should have complained at the time but was reluctant to do so and spoil the lovely time we'd had at a wedding the previous day.
FAQ
Combien coûte ce hôtel par rapport aux autres à Alnwick ?
Le prix moyen d’une location à Alnwick est de 119 € par nuit. Cette location est 3 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour White Swan Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location White Swan Hotel accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre White Swan Hotel?
Nous avons trouvé 9 équipements pour cette location. Cela inclut animaux de compagnie acceptés, internet/wi-fi, fumer autorisé, parking et blanchisserie.