clean spacious friendly staff middle age full of energy and highly self motivated

staff well trained and friendly besides the cleanse everywhere

All was good

None

almost everything

the bed and especially the pillows were too soft and hence not comfortable

The people, a warm greeting, stunning property. We arrived late and were disappointed to find some of the facilities were not available, due to the time of year, we had not been forewarned. The team and the Management went above and beyond to meet our and other guests needs, for which we we’re grateful. This has created a very strong brand identity with us and we will be back .

location

location

the staff, the view, the architecture, the breakfast

Was not as I expected. they don‘t have many facilities.

the location was excellent and the rooms are classic class

none

Staff were so welcoming, helpful and cooperative and the location is perfect with amazing sea view. It is the best 5 star hotel in Alexandria

splendid architecture, modern and opulent