The staff at reception was brilliant - did everything we asked and promptly, spoke very good English, really first class as they are concerned, also ample parking, heating was very good as well although we had to tone it down

Where do we begin - I believe some of the smaller rooms are probably much better, but we had an apartment (2) - it was in the building beside the main reception - but extremely aged - looked like it used to be a pub ?? but it looked like nobody cared for it - old washing machines left in the bathroom (not working), very old fittings, and not only that but cheap, windows and floors and walls in bad condition and there was fungus on the walls and damage - beds looked good but mattresses and pillows very thin and also the blankets and dirty under the bed sheeting and bed sheets with lots of stains, The he sofa was wet when we got in ?washed or ??? But dried out in a few hours. The kitchen was very aged too. A lot of the electric switches were coming off and damaged. Dorr handles were loose and one of the rooms didnt have any so when my child shut it they couldnt open it - luckily all rooms were interconnected, we just moved some furniture - the reception did then come out with a portable door handle and opened it ???!!! As I say the reception area looks quite decent and I believe some of the other rooms are probably quite good even but this apartment needs some serious TLC - and it could actually make decent accommodation for upto 10 people - even with a minimal investment - and throwing out a lot of the useless furniture and eye sores. And we are not ones to suffer for luxury as such. It was quite expensive probably cause it was over NY eve - I wouldnt pay as much as I did under normal circumstances.

Priced well and staff was friendly. Facilities in the bathroom worked superb from heating to hot water.

Sound proofing between rooms is lacking alot. Heating system was very good but it was making annoying sounds that disturb sleep. Lighting the room requires improvement but was just borderline acceptable.

clean room nice beds clean bathroom

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Noting, We booked an apartment and gave us another completely different apartment without mentioning that, and the apartment we booked was a ground floor because my mother is a sick woman and in the end she had to go up three floors.

No internet No glasses No Towels There is no Water boiler to make a cup of coffee

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Extremely loud, dirty.