Very spacious, beds were comfy, easy to check in and out.

This is the second time I have been here & both times we had no gas or hot water because the gas had run out. The first time there was no spare gas bottle & I was on the phone talking to the holiday provider and the site manager to see what could be done. We had to wait for a morning to get it sorted. This time around there was a spare bottle & while holding on the phone to the holiday company, I was trying to change over from one bottle to the next, but we still had no gas or hot water because apparently an air lock had formed. I was constantly on the phone to the holiday company whilst having to go to reception to try and find someone to get it sorted. I was trying again to sort all this out on the Saturday morning so my day wasn’t ruined. The holiday company were so good & talked me through everything I needed to do and were always at hand when needed.

We liked the fact that the caravan was close to the sea

A lot - the caravan needed a lot done to it - curtains don’t meet, blinds don’t work, toilet sets move, stains on carpet, no lights outside worked, no light down inside hallway……

Nice layout in caravan and good location. Lovely that we were able to pay to use pool etc.

The caravan had a lovely layout but was tatty in places. The only reason we needed to hire was because our own bathroom was being pulled out at home, so we didnt have a shower there, so needed shower facilities in the caravan. This however was the worst part of the stay. The shower wouldnt stay up, to allow us to shower under, and water sprayed out of everywhere near the shower head. Also, the 2 back hob rings wouldn't stay alight unless we constantly held them pressed, leaving us only 2 burners.

Broken facilities, ie shower head, kitchen sink tap, litter on front room floor on arrival, things stuffed under beds, broken outdoor furniture and lots if dust everywhere, only basic cleaning had been done