Very friendly staff. Great breakfast.

The rooms are clean and fresh and the staff were very accommodating and friendly. The breakfast was good. The only downfall was the entry to the property being two floors up. Ground floor very dark and open in the centre which when it pours rain in can be a challenge to maneuver but, worth it when you get inside the property. , worth the effort

Staff were very friendly and helpful. Enjoyed the free breakfast offered. Room was large and had beautiful character and design.

Great overall experience

Getting there was very tricky. There should be photos of the outside of the building as well as Google Map screenshots so that you know what you're doing, as the town does not allow signage outside and the building exterior is very misleading. This is frustrating when carrying heavy bags and traveling. The interior is gorgeous, absolutely stunning. The rooms as well as the common spaces are done so nicely. Perfectly renovated while still keeping the history of the building. A couple changes to the room would really make this a five star stay - hooks near the tub for your towel and robe (there were none so you had to kinda lay your wet towel down) and PLEASE black out the toilet wall - it is SO weird that this is labeled as a romance room with in room hot tub and then BOOM just clear glass to watch your partner poop. Why not just make the glass a color or opaque please? The staff here is 11/10. Jordana, Chiara, and Rosanna were all AMAZING to work with. I booked a massage and spa day ahead of time, via email and they were so incredibly responsive it was insane. I cannot say enough good things about the girls who work there. The hospitality continued upon arrival and the introduction to the space was like a mini historical tour as we checked in. So good. The spa day was great, I would highly recommend booking a massage ahead of time. I would skip the "turkish bath" for 60USD - it's just a steam room they turn on for one hour. Way too steep for what it is.

Beautiful escape in to fully renovated rooms in this boutique hotel in a 15th century castle. Don’t let the outside facade fool you. This place is a real gem. We felt so welcomed upon arrival and throughout our stay by Chiara and others at the front desk.

Once inside Artemisia Domus, the experience is wonderful. A small number of rooms surround a lovely garden, small reception and attractive breakfast area. Breakfast, which can be taken in the garden, was pleasant and more than adequate. The room was spacious and well appointed, including a queen bed, a desk space to work, more than adequate closet space and a large bath with an exceptionally grand jacuzzi tub. The downside is the far less than grand entrance to the hotel, which occupies part of the second floor of a commercial builing. It is not on the most attractive street in the Napoli harbor district. The entryway is dark, essentially a parking lot, and a tiny, aged elevator, not even large enough for two persons and their luggage, brings one to the second floor (the staff was exceptionally helpful with our luggage and many other things). Hotel reception is only present for half the day, so that when you arrive back to the hotel after dinner, one enters a dark building, on a not so great street, takes the rickety elevator and needs a key to enter the empty hotel lobby. (Less than 24 hour hotel staff seems now to be standard in smaller properties in Italy.) While we enjoyed our stay, one should not expect an attractive entrance and lobby area.

Was a bit of a shock turning up as hotel is located through a dark archway and on the second floor…but once inside, everything was fabulous. I would stay there again!!

Great staff and beautiful hotel

Convenient location and very friendly and helpful receptionist. Was like having a serviced apartment. Property has retained its historic character yet room was well designed and modern. We emjoyed sitting in the peaceful garden. We would stay here again

We absolutely loved our staff. The girls at the front desk whom checked us in were awesome and so helpful! We loved our staff even more because of them. Thank you for making our naples experience one that we want to remember.