Hotel was wonderful. Unique. Our bathroom was on a second floor from the bedroom. We had to climb a narrow spiral staircase to get to it. Once u got used to the stairs it wasnt a big deal in the middle of the night. Would definetely stay there again.

What a fun stay in York! We were pleasantly surprised to have convenient parking right in the heart of town. A gorgeous property with a lovely room and comfortable bed. We could easily walk to the Minster, Shambles and City Wall with no problem. The cooked to order breakfast was excellent as were all the staff we met. They made sure our stay was completely comfortable.

Amazing place! Lots of charming character, but modern and luxurious amenities.

The staff were amazing, friendly, professional and so welcoming.

Wonderful location, gorgeous garden, super friendly staff, good breakfast, large bathroom with tub, 2 sinks, good shower, slippers, bathrobes, and good amenities. Room was on the smaller side but the two lounge chairs were comfortable and positioned well. Main criticism was having to haul our suitcases up multiple flights of stairs.

This is a wonderful gem of a hotel. Easily the best I have ever stayed in. The staff are exceptional, the rooms and garden just gorgeous. Will certainly be coming back and intend to try the evening meal next time. Much recommended!

Exquisite in every way. Staff were so friendly and accommodating- exactly what you are looking for in a boutique hotel. The decor was brilliant and the garden ambiance was amazing! Rooms were hot but comfortable in every other way.

Stayed here for a weekend in June 2024. We didnt realise at first how close in proximity it was to all the major tourist areas we wanted to explore - so this hotel is a must book if you want to do things like explore York Minister, see the art gallery, or even just wander along the Shambles. The staff are extremely welcoming and friendly - being a boutique hotel they offer the sort of greeting that many chain hotels dont - its next level customer service with a hint of posh. I was however, a bit concerned by their room facilities. The bed area in our room seemed a bit squashed together - two twin beds with other bits and pieces of furniture that had water bottles on one and a coffee machine crammed onto the other. While these are nice touches I just felt maybe something else could have been done. The wardrobe at the end of the hall with robes/slippers and ironing board/iron was nice and tucked away - obviously had to be done because theres no other space for a wardrobe. The bathroom was nicely decorated and lovely to see posh toiletries - unfortunately this was let down by the shower which pumped out hot water to such a degree I felt I might leave with third degree burns even after much faffing with the dial. Garden area really peaceful and lovely, nice place to escape with a drink (if you dont mind a fair few steps to get to it). However you wont be able to enjoy any rum here as the inhouse bar doesnt stock it!