Close to shopping centre so we didn't have to be in the room as much.

Mould all in the room, we told them as soon as we arrived at 4pm and then told them we would be out from 7am to 4pm only to have them come at 5pm which we then told to leave as they had all day to clean, carpets are gross, bugs everywhere and keys are at a different location which was super annoying ohh and then a $300bond which you're only told about the day before fyi

The apartment is spacious, the two bedrooms have good separation and there’s a good-sized balcony.

Before booking, it should be made clear that a) this is not a hotel, it’s a private residence b) you have to drive down the road to the 7-Eleven petrol station at Robina to collect the key/fob from a lock box for the apartment before you can gain access c) the check out instructions ask guests to return the key/fob to the 7-Eleven BEFORE check out time, although in the same spiel they say you can leave the key/fob on the table (this is flawed, because you need the fob to gain access to the car park to drive your car out). The people I liaised with before check in (Roger, Emma, Allison) were unhelpful when I asked if we could check in early just to get changed for a wedding we were going to. They were given a lot of notice but they said we had to ask 1 DAY ahead, then said ‘no’ due to ‘limited availability’. Limited availability of what I don’t know … helpfulness? Turns out we were able to collect the key early but this was not communicated to us (we happened to drive to the 7-Eleven early and it was there, ready, so we didn’t need the stress leading up to that point). With improvement on communications this would be a much more pleasant experience, because the apartment itself was nice.