Accommodations were nice, but the amenities of the property were far away

There were 16 of us in all. Between the two condos we had plenty of room. Nice accommodations.

It was nice to have a place with a kitchen. Items to consider for improvement: 1. Clock needed a battery. 2. Fireplace was not functional. We had two units. The one came on but did not heat...only a light that looked like a fire came. The other place only the fan would run and not other replication of any fire. I think that some one needs to look at these and either fix or inform renters. 3. Check in was confusing. The person at the gate was very, very good! He found our reservation; was polite in all regards; and then checked us in. Since our group was not coming until 7 PM or 9 PM on the first night, we went to the unit and were cleared to do so at Noon. We then received a text followed by a telephone call waring us of fees for early entry. We left the property at that poinit and did not return until 4 PM. The 'Team' at Branson were not at all good with customers. The Gate was tremendous with customers. IF in fact we were not to go to the property...then the gate should not have let us in the gated community. Also, we rec'd the codes two days in advance so a brief stop to 'check things out' seemed reasonable. We also texted the 'Team' asking if soap and shampoo was available...with no response throughout our 4 days. Overall, our group was very happy. Best Wishes for the Thanksgiving Time. PS We left the two units on time.