I have used VRBO frequently, and this is our first negative experience (and my first negative review). To be up-front, the manager offered me a one night rebate for all of my troubles, which I declined. The below is partial list of multiple deficiencies: The listing advertised “Central AC”, which was false. Signature bedroom on ground floor was uninhabitable due to heat. Couldn’t open windows because bears would attempt entry (which we learned first hand – apparently bears are a problem) Most windows and sliding glass doors also miss screens, allowing insects and wasps to enter, creating additional stress given the fact that some guests were highly allergic. Bags of dirty laundry were in the garage. Someone simply showed up and entered the garage during our rental period, without any warning. The only way to access the guest house was through the garage or by going outside. Because of bears, we accessed through garage, which was pitch black. The second home’s stairs and floors have uneven heights and create tripping hazard. Likely not code compliant. The second home’s washing machines were broken, even though the listing advertised as functional. No effort was made to repair or replace. The home contains two dishwashers, both of which were broken, requiring us to spend hours washing dishes by hand and coordinating repairs. Knives are so dull that we had to buy one from Safeway Pots/pans looked like came from thrift store. Definitely not as advertised.

We had no cushions for the outdoor seating, which was shown as something we would have in the pics, and we were expecting. It made sitting outside very uncomfortable There were no lounge chairs on the deck, which were shown in the advertisement pic, and we were planning on those for seating Half the outlets in the house do not work The front door knob fell off When I was on the walk through, I was shown 3 propane tanks for the fireplace, but only 1 was left, and we ran out night 1(that issue was resolved) The property description says air conditioning as an amenity, and this location has none. That is why we booked it There are no lights in the garage Lamps didn't work in some bedrooms Overall, the property needs a lot of maintenance. All toilets rock, 1 oven doesn't work (we booked for the double oven), 1 dishwasher doesn't work, 1 coffee pot is broken, the faucets Wobble, the hot tub jets could use maintenance. I have booked with this service and others before, and I have never been so disappointed, especially for the price we paid. I feel we should receive some compensation.

When pulling up to the property, you are immediately hit with the breathtaking, uninterrupted near 360 view of Lake Tahoe and its backdrop. We spent so much time out on the back deck and hot tub just taking the view in, and with two neighbor homes, you still feel secluded on the property. The home is on the less known north shore, but its more relaxing than the south and still a very easy drive to restaurants, golf, mountains, casinos, ect. The actual home was spacious with many comfortable beds and large dining room table and kitchen for our large group to enjoy dinners at. Only small note is that a few things need some work in the house such as some holes in wall or windows, broken door handles, and now and then working TVs, oven, and heaters. The home's view was so amazing and gave us all an amazing view of our first trip to Lake Tahoe!

This was our group's 11th annual trip to Tahoe and this was maybe our favorite VRBO we've stayed in. The views of the lake from the house were stunning and the set up of every bedroom having it's on en suite bathroom was amazing for our large group with kids! Kitchen and kitchen table were awesome for large group meals as well. Only two small down sides for folks to note: (1) No "mud room" or really any place to hang coats/ski clothes - which with such a large group and many kids was kind of a bummer. Seems like this could be easily rectified by the host by installing some hooks near the front door. (2) We had several issues with various household equipment (a broken showerhead that was replaced during our stay, a broken dishwasher, and a broken washing machine), although luckily there was double laundry setups and double dishwashers so we were never totally inconvenience.