Not applicable self catering

When we arrived there was no slip mat in the bath and Zi slipped twice in the bath having a shower. The receptionist the next day said there should have been an anti slip mat which she brought over but it wasn't a very good one

It's a nice place, quiet, close to a river. On the edge of the property there's an old railway track that has been turned into a pretty walking path. You can get to Keswick that way.

It's not in Keswick (though I knew that in advance). You can only really get there by driving. There is no local shop--not even a place to buy a pint of milk.

There was no breakfast.

When we got lost getting there as the directions were noted on the initial e-mail that I received but never in any of the further notifications so I only had a postal code which lead us to 2 other false locations. This made us after 6 when we arrived. I sent an e-mail asking re help as there was no phone service and never received an answer to my e-mail. We were 4 people and only one key. One role of toilet paper for 4 people and 4 days and never could find someone so had to buy our own toilet paper. No directions in the room re the wi-fi password.

Great location, very comfortable very clean

Nothing

So warm

Nothing