We had a good time in the house.

House was perfect for my wife and I plus our blended family with 3 grandkids and 3 children (all over 25). Swimming pool is perfect! There isn’t a hot tub which in Rockwall summers why would you anyway? Had one issue but owner got it fixed asap We would repeat!

My 3 children, husband and 90 year old mother in law stayed. We needed an iron. I found the ironing board, but no iron. When I asked the host where it might be, she responded, no iron. Traveling via airline, we had clothes that needed ironing. We had no hot water first day. I thought my daughter had just run it out in her 10 minute shower the 1st day, but the 2nd day, no hot water. I reached out to the host and was not offered any relief. I had to call my plumber in Florida to inquire what could be the problem. He told me it could be a problem in the line or a bad carburetor. When I reached out, all I got was more questions and no relief. My son happened to be determined to take a shower the next day and the cold shower he took seemed to work out whatever blockage in the line was there. When we checked out, I put all of the towels from the 3 bathrooms in the washer as requested. We loaded the dishwasher, emptied the trash, swept the floor, made the bed in the master. I made multiple sweeps through the house. After we left the owner harassed me. Claimed there was pee in a cup at the top of the stairs.. it was ginger ale. Three towels were alleged to have what the maid thought was throw up. No one in our party said that was then. She tried to make us pay $400 for three towels and a glass of Ginger ale. Btw, the hot tub is not one, but broken and used as a regular pool. She extorted us to not file a complaint.

Hot tub did not work. We didn’t find that out until we received code for entry. No face towels were available. Television in kids room did not work. Clothes dryer blew cold air. Pool lights did not work around the pool. (Except for one by the cement statue) Communicated some issues but no resolution was provided. I prefer things communicated or advertised in description prior to me paying money vs me finding out after the fact. I feel I was blindsided to a certain degree. House was clean to say the most.

We knew we needed a vacation but it’s really hard with our circumstances. Our big family is headed to Florida but we decided not to go. We don’t live far from Rockwall maybe 2 1/2 hours but we decided this maybe a good escape and not to far from Dallas area to visit as well. We also knew the traffic wouldn’t be bad too in Rockwall vrs surrounding areas. We have 3 girls 11, 8, and 3. Our baby girl has autism level 3 and is nonverbal. She has many sensory issues. But our seeet girl is a water baby for sure. She loves the water. We wanted her to have her own little oasis. We LOVED every minute we spent here. Our big girls called it the mansion which it really is a huge house compared to ours. We swam every day and just had our family time. We took one day and went into Dallas to visit the areas there and came back. We grilled one night and just swam. The hosts were amazing and attentive to anything we needed or questions we asked. And towels.. so many towels! Each room had 4 ♥️ AND THE SHOWER the water pressure is amazing it should have a review itself! We even researched the shower head to buy for our home! LOL! Thankyou for letting us stay in your amazing home! Also if you stay here go to Casa Mamas!! Hands down the best Mexican food we have ever had!! We went TWICE!! We enjoyed every minute and hated to pack and leave!

The only thing that could be improved is the kitchen could be more equipped with things. Coffee mugs, utensils for cooking and for using the grill. Other than that our stay was awesome! We made things work with what we had in the kitchen to use. It would be nice to have some way to cool down the pool because it’s to warm to enjoy in July for me anyway.

Home and swimming pool were as advertised. The property manager Karla was very responsive. We thoroughly enjoyed our stay.

I like to read reviews that give me more information. The beds were very high. We had to buy two stools. Three beds very comfortable. One very uncomfortable. In the kitchen, no can opener, no trash bags,and no laundry detergent. However our host ordered immediately and was delivered within an hour. For six people there were only three wash cloths. And only six towels for a four day stay. We informed the owner and the response was, they only provide basics. We bought some extra washcloths, and laundered the towels. We enjoyed the pool and the view of the pool from the outdoor patio. However flower gardens were overgrown and weedy. Having said all that, the home was very spacious, beautifully furnished, lovely safe neighborhood. Even with the above flaws would definitely rent again.