Nothing because I was unable to stay there because squatters were already there when I arrived.

It was absolutely disgusting, first of all the lockbox containing the fob to enter the building and the key for the apartment was impossible to locate due to being in an obscure location a long way from the building. After almost an hour of searching, ( with the help of the buildings caretaker and a few local residents) By this time it was getting dark, and being 2 women on our own we were quite nervous. The caretaker of the building escorted me to the apartment, hearing loud argumentative voices from within. He knocked on the door and we were confronted by a very dirty looking and obviously drug affected male. He insisted he was entitled to be staying there and was becoming increasingly agitated and aggressive. We left in fear of our safety and had to find alternative accommodation at a very expensive hotel. We were told by a few people that this was not the first time this has happened. I reported the incident to Parkside Apartments and was apologised to, however they told me they could not refund me my money and to reach out to Booking.com. I tried to do so but so far have had no response regarding my dilemma. The whole incident was most distressing and I will be seeking recompense for it.

the apartment is a great size for a one bedroom and it very comfortable 👌

Gave the wrong code for key lock and never got access to apartment so never got in to the apartment and no contact with the owners when ringing

Incorrect code for key lock and never got access to apartment so never got in to the apartment and no contact with the owners when ringing