Terrible experience. Don’t stay here. Not worth the hassle and definitely not worth the price at all. There was weak internet at first and then no internet at all, which meant cash only for their overpriced food and water etc. The air conditioner barely worked. The television didn’t work so they offered a certain discount but then changed their story at checkout time. The woman was so rude to me when all I asked for was them to take off the agreed upon amount. There were constant construction noises, and this is the only place I’ve ever stayed that didn’t offer free coffee in the lobby - it costs ~$4 per tiny cup. Half the elevators weren’t working either - at one point there was only one working for the entire hotel including staff. It was literally the worst hotel experience I have ever had and I’ve traveled a lot in budget friendly places. This place was terrible. Never again.

Terrible experience. Don’t stay here. Not worth the hassle and definitely not worth the price at all. There was weak internet at first and then no internet at all, which meant cash only for their overpriced food and water etc. The air conditioner barely worked. The television didn’t work so they offered a certain discount but then changed their story at checkout time. The woman was so rude to me when all I asked for was them to take off the agreed upon amount. There were constant construction noises, and this is the only place I’ve ever stayed that didn’t offer free coffee in the lobby - it costs ~$4 per tiny cup. Half the elevators weren’t working either - at one point there was only one working for the entire hotel including staff. It was literally the worst hotel experience I have ever had and I’ve traveled a lot in budget friendly places. This place was terrible. Never again.

The hotel is in beautiful location but unfortunately is not being maintained well. It is in major need of a remodel. It was clean, but drywall and bathroom finishes are chipping. The hallway smelled kind of like moth balls too. I would not have wanted to stay there more than one night. The resort amenities are lack luster.

The hotel is in beautiful location but unfortunately is not being maintained well. It is in major need of a remodel. It was clean, but drywall and bathroom finishes are chipping. The hallway smelled kind of like moth balls too. I would not have wanted to stay there more than one night. The resort amenities are lack luster.

We had the worst experience ever, our vacation was ruined. Front desk personnel were extremely rude, and unfriendly, other staff were rude as well. The ceiling was leaking, the shower curtains were ripped and dirty and toilet seat is broken!

We had the worst experience ever, our vacation was ruined. Front desk personnel were extremely rude, and unfriendly, other staff were rude as well. The ceiling was leaking, the shower curtains were ripped and dirty and toilet seat is broken!

we were evacuating on a budget from hurricane milton, our reservations were paid before we left our home in st petersburg which, was devastated by hurricane MIlton.When we arrived to the hotel we were hit with high resort fees and parking, which was not mentioned in our reservations. We had to leave and drive through tornados to get to safe space back in lithia fl. It was so frightening and disappointing that at that crisis we were forced to leave and not refunded even though I paid cancellation fee

we were evacuating on a budget from hurricane milton, our reservations were paid before we left our home in st petersburg which, was devastated by hurricane MIlton.When we arrived to the hotel we were hit with high resort fees and parking, which was not mentioned in our reservations. We had to leave and drive through tornados to get to safe space back in lithia fl. It was so frightening and disappointing that at that crisis we were forced to leave and not refunded even though I paid cancellation fee

Hotel room was nice and clean. Larger fridge and kitchenette was nice. Ordering food was expensive so I was glad Publix and Walmart were nearby. Not enough green space to walk the dogs. Had to walk to the hotel next door for grass. Valet parking was a zoo but efficient. Patience was a key factor. Concierge service was great.

Hotel room was nice and clean. Larger fridge and kitchenette was nice. Ordering food was expensive so I was glad Publix and Walmart were nearby. Not enough green space to walk the dogs. Had to walk to the hotel next door for grass. Valet parking was a zoo but efficient. Patience was a key factor. Concierge service was great.

Very nice and accommodating, pet friendly

Very nice and accommodating, pet friendly

Floors were sticky.

Floors were sticky.

Expectacular

Booked through VRBO for 10 days. Facility very old! Room view was more of poor roofing than ocean, tub old!!! and w/o a stopper. Toilet needed help refilling. Never met property mgr. Disappointing!

Booked through VRBO for 10 days. Facility very old! Room view was more of poor roofing than ocean, tub old!!! and w/o a stopper. Toilet needed help refilling. Never met property mgr. Disappointing!

The hotel debited my card at 8am before we even got there. Then they up sold me to a room that wasn't the one I reserved through hotels.com because they debited my card and I wasn't there since check in is not until 4pm. We paid more for a room, there was only one stove top that worked, the lighting was missing, noise made from banging, MANDATORy valet whether you want to or not. We had to pay $500 more for our room total$1300.00 verses $717 through hotel. com. This hotel needs to be closed down. The employees are rude and most don't speak english.

The hotel debited my card at 8am before we even got there. Then they up sold me to a room that wasn't the one I reserved through hotels.com because they debited my card and I wasn't there since check in is not until 4pm. We paid more for a room, there was only one stove top that worked, the lighting was missing, noise made from banging, MANDATORy valet whether you want to or not. We had to pay $500 more for our room total$1300.00 verses $717 through hotel. com. This hotel needs to be closed down. The employees are rude and most don't speak english.

The pool was good but no ac in my room

I think the check in time is too late because I arises about 3am and my check in time was 4pm so I have to wait till about 9am I talk to someone an I was tired and sleepy but it work out for me because the lady check me in for 9:30am because she understand and it was my birthday as well so it works out in the end for me i was a little frustrated .and I think there charge too much for parking as well it was $30 a night for park it should be in your stay are it should be less money for parking.

I think the check in time is too late because I arises about 3am and my check in time was 4pm so I have to wait till about 9am I talk to someone an I was tired and sleepy but it work out for me because the lady check me in for 9:30am because she understand and it was my birthday as well so it works out in the end for me i was a little frustrated .and I think there charge too much for parking as well it was $30 a night for park it should be in your stay are it should be less money for parking.

We love this hotel. Everything is good we go 3 times a year and every time we love it 💗

The hotel is on the older side, bathroom is very old, everything was peeling, AC is very loud. There was 2 small bottles of water when we checked in and i asked once to get 1 more, they said they dont provide any. Pool is nice and clean. I guess you get what you pay for. Area around hotel is nice, shops near by.

The pool staff were always angry.

The hotel is on the older side, bathroom is very old, everything was peeling, AC is very loud. There was 2 small bottles of water when we checked in and i asked once to get 1 more, they said they dont provide any. Pool is nice and clean. I guess you get what you pay for. Area around hotel is nice, shops near by.

The pool staff were always angry.

This property definitely need an upgrade.

This property definitely need an upgrade.

Nice but more attention for towels

Our overall stay was great, staff was great and attentive but the building could use work.

Nice but more attention for towels