Spent four days and tgree nights at HarborView with my family. Excellent staff and upkeep.

My wife and I stayed at the hotel in mid October 2024. The hotel is a beautiful facility located just a short walk from central Edgartown. We were fortunate that the weather during the weekend we were there was spectacular; lots of sun and little wind. We enjoyed sitting on the veranda in the afternoon. We also had dinner reservations at the on site restaurant (Bettini) and the food and service were outstanding. It was also our anniversary and we received complimentary glasses of champagne and dessert--nice touches. The building we stayed in did not have an elevator so if stairs are an issue for guests, they should request a room in the building with an elevator.

Beautiful porch with a great views of the harbor and light house

We loved the porch and drinks in the back bar. The room was ok, carpet was not very clean. The bed and bedding were excellent. The front desk and guest service were friendly but we had a few issues that were not resolved. The charging station is not good for a Tesla, you have to bring your own adapter supposedly. I called twice to make sure we would be able to charge a Tesla and no one said a work about the adapter. When I asked where is the nearest Tesla charging station, they gave me the address that was not existed on the Tesla map. The complementary transportation wasnt really good since no one would pick up the phone when we needed to be picked up. Overall rate from us is 4, considering a beautiful property, access to the beach, convenient location and beautiful porch with a stunning view of the light house.

Great location and pretty hotel. We just came from the white elephant with excellent customer service. I was not impressed with the service at the Harborview. The only great customer service we received were from the bellmen. Especially Bert, he was always super friendly and willing to go above and beyond. This hotel has the potential to be amazing with a couple customer service, tweaks and handling of certain situations. We had to speak to the manager at one point because someone didn't handle a situation and she was amazing and went above and beyond, but it shouldn't have gone to her. Lower levels need to be trained and better customer service. They could all take a lesson from the Bellman.

Great location and pretty hotel. We just came from the white elephant with excellent customer service. I was not impressed with the service at the Harborview. The only great customer service we received were from the bellmen. Especially Bert, he was always super friendly and willing to go above and beyond. This hotel has the potential to be amazing with a couple customer service, tweaks and handling of certain situations. We had to speak to the manager at one point because someone didn't handle a situation and she was amazing and went above and beyond, but it shouldn't have gone to her. Lower levels need to be trained and better customer service. They could all take a lesson from the Bellman.

A true gem. Booked here after we walked out of a total dump on the same day. Harbor View is well worth the money!

A true gem. Booked here after we walked out of a total dump on the same day. Harbor View is well worth the money!