Hilton Phoenix Resort at the Peak
Resort à Phoenix, AZ
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Comprend les essentielsPiscine, Cuisine ou coin cuisine, Climatisation et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Family-friendly Phoenix resort in Camelback East with 6 outdoor swimming pools
This resort features 6 outdoor pools, a full-service spa, and free water park access. Self parking is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Housekeeping is available on request.
Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
A health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 6 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
This resort features 6 outdoor pools, a full-service spa, and free water park access. Self parking is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Housekeeping is available on request.
Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. LCD televisions come with premium cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.
A health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 6 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Carte de Phoenix, AZ
Chambres disponibles
Suite, 1 King Bed
Lits non précisés • 51 m²
Capacité d'accueil 2
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Suite, 2 Queen Beds
Lits non précisés • 51 m²
Capacité d'accueil 2
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Suite, 1 King Bed (Ambassador)
Lits non précisés • 82 m²
Capacité d'accueil 2
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Suite, 1 King Bed, Accessible
Lits non précisés • 49 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Suite, 1 King Bed, Accessible
Lits non précisés • 49 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
2.5 / 5.0
The resort was a quiet oasis with beautiful Southwestern colors and architecture. Pleasant pool with a hot tub tight out our door in our coutyard and a larger kids pool in the rear of the resort with slides and a restaurant.
0.5 / 5.0
I am currently still at this hotel up at 3am and can't sleep because I have changed rooms 3 times and looked at 4 different rooms and this last one I noticed the door won't lock. This has been the worse place I have ever been to in life. I am traveling with my autistic daughter who was already upset about the multiple changes so when I got her to bed and noticed the door wouldn't lock I decided to just stay awake after being told I didn't know how to bathe and I'm supposed to stand in dirty water let the shower drain then wash my feet off. I wouldn't wish this place on my worse enemy. The only upside is the waterpark I would never recommend this hotel and will advise anyone stay away so not stay here.
2.5 / 5.0
Everything was spot on and as advertised.
1.5 / 5.0
Booked 4 nights at this "4 star resort" for my daughter and I. It was a repeat stay for me but my memory failed me and I forgot how disappointing it was. I won't be returning.
The carpet was stained, the couch was uncomfortable and stained, the furnishings were "motel" at best. The bathroom was so tiny that the door clears the toilet with a centimeter to spare - meaning you can't open or close the door while you are sitting on the toilet.
The shower did not have any body wash, I had to request housekeeping twice because we kept being skipped.
The bed is about 4 inches from the wall so if you need someone to get out of the bed on each side, that won't work for one of the beds (in the two queen unit).
Our room "pverlooking the pool" (laughable) was the hallway that leads to the room is in front of the pool. Our balcony - which I assumed was where we'd be overlooking the pool - actually overlooked the service alley and was in shadow 24hrs/day.
The restaurant service and food were mediocre at best and we went once and didn't return.
All in all, I regret booking here given how many other choices there are and I won't be returning.
1.5 / 5.0
Booked 4 nights at this "4 star resort" for my daughter and I. It was a repeat stay for me but my memory failed me and I forgot how disappointing it was. I won't be returning.
The carpet was stained, the couch was uncomfortable and stained, the furnishings were "motel" at best. The bathroom was so tiny that the door clears the toilet with a centimeter to spare - meaning you can't open or close the door while you are sitting on the toilet.
The shower did not have any body wash, I had to request housekeeping twice because we kept being skipped.
The bed is about 4 inches from the wall so if you need someone to get out of the bed on each side, that won't work for one of the beds (in the two queen unit).
Our room "pverlooking the pool" (laughable) was the hallway that leads to the room is in front of the pool. Our balcony - which I assumed was where we'd be overlooking the pool - actually overlooked the service alley and was in shadow 24hrs/day.
The restaurant service and food were mediocre at best and we went once and didn't return.
All in all, I regret booking here given how many other choices there are and I won't be returning.
0.5 / 5.0
Water was completely out. Sinks, toilets and showers were not working and no real solution was provided for hours. I had to remove a #2 from the toilet to prevent the room from stinking and at least allow the bathroom to be used for #1 and then we left the facility until the evening.
With 2 young children and my wife this was very unfortunate and while facilities issues are understandable no solution or reasonable empathy was disappointing.
0.5 / 5.0
Water was completely out. Sinks, toilets and showers were not working and no real solution was provided for hours. I had to remove a #2 from the toilet to prevent the room from stinking and at least allow the bathroom to be used for #1 and then we left the facility until the evening.
With 2 young children and my wife this was very unfortunate and while facilities issues are understandable no solution or reasonable empathy was disappointing.
2.5 / 5.0
Mor info at check-in about hours at water park closing
2.5 / 5.0
Mor info at check-in about hours at water park closing
2.0 / 5.0
The place was excellent. The only thing I criticized is that check-in time is 4pm and water park closed at 6pm. Not much time to enjoy it. Unless you stay for at least 2 nights.
0.5 / 5.0
The rooms were old and outdated and the furniture had stains. The AC unit banged and clanked all night waking us up multiple times.
0.5 / 5.0
The rooms were old and outdated and the furniture had stains. The AC unit banged and clanked all night waking us up multiple times.
2.0 / 5.0
The place was excellent. The only thing I criticized is that check-in time is 4pm and water park closed at 6pm. Not much time to enjoy it. Unless you stay for at least 2 nights.
0.5 / 5.0
Avoid, especially room 2206. Not a normal Hilton, management asleep at the wheel. No hot water in the shower. Maintainece guy was hopeless, front desk zero help. No attempt to correct things. One restaurant, very basic, bar only certain nights. Moved to another hotel as soon as I could. Plenty of choice in Phoenix so don’t make a mistake.
0.5 / 5.0
Avoid, especially room 2206. Not a normal Hilton, management asleep at the wheel. No hot water in the shower. Maintainece guy was hopeless, front desk zero help. No attempt to correct things. One restaurant, very basic, bar only certain nights. Moved to another hotel as soon as I could. Plenty of choice in Phoenix so don’t make a mistake.
2.5 / 5.0
Great
2.5 / 5.0
Great
1.0 / 5.0
This hotel is very outdated and under staffed. There are 2 swimming pools with bars, only 1 bar was open but not open everyday. Jenni at the south point pool was amazing. There is signage everywhere for a restaurant/bar that isn’t even open and sounds like it’s been closed since Covid.
1.0 / 5.0
This hotel is very outdated and under staffed. There are 2 swimming pools with bars, only 1 bar was open but not open everyday. Jenni at the south point pool was amazing. There is signage everywhere for a restaurant/bar that isn’t even open and sounds like it’s been closed since Covid.
1.5 / 5.0
Place was just ok but everything inside the resort was completely over priced
2.5 / 5.0
Had a great stay! Clean room, great housekeeping services. The pools were the best! Highly recommend this hotel.
2.5 / 5.0
The resort is great - a little dated, but it’s clean, comfortable and River Ranch is a blast!
2.5 / 5.0
Had a great stay! Clean room, great housekeeping services. The pools were the best! Highly recommend this hotel.
2.5 / 5.0
The resort is great - a little dated, but it’s clean, comfortable and River Ranch is a blast!
2.5 / 5.0
It was such great experience and fun for my kids.Will be back in future for sure.
2.5 / 5.0
It was such great experience and fun for my kids.Will be back in future for sure.
2.5 / 5.0
Pretty good
2.5 / 5.0
The place is beautiful and big. And eventhough theres so many rooms their room service is so fast and efficient. The pools are clean and gorgeous and the water park is so fun.
2.5 / 5.0
The place is beautiful and big. And eventhough theres so many rooms their room service is so fast and efficient. The pools are clean and gorgeous and the water park is so fun.
1.0 / 5.0
I’ve been a loyal guest at Hilton Resort at the Peak for years, spending thousands of dollars. Unfortunately, my recent visit was far from the excellent experiences I’ve come to expect.
I called a week in advance to confirm my room request made months prior, but it was ignored. Instead, I was placed in a room with a malfunctioning toilet. Each use required calling maintenance, which became frustrating and embarrassing.
By day three, a maintenance worker found tree roots in the pipes and informed me they needed hours to fix it. We left the resort to escape the frustration and returned to find the room covered in debris and feces.
When I raised my concerns, Greg at the front desk was rude and indifferent. Despite having spoken with him before, he seemed unaware and offered no help, only calling housekeeping after I insisted.
This experience was not only disappointing but uncomfortable. For three out of five days, I dealt with toilet problems and returned to a dirty room. While the resort fee was waived, it didn’t address the lack of a functioning toilet or the state of the room.
I hope management reviews this, including video footage of my interaction with Greg, to understand the poor service. I’ve always recommended this resort and hope it returns to the quality that made it my favorite.
1.0 / 5.0
I’ve been a loyal guest at Hilton Resort at the Peak for years, spending thousands of dollars. Unfortunately, my recent visit was far from the excellent experiences I’ve come to expect.
I called a week in advance to confirm my room request made months prior, but it was ignored. Instead, I was placed in a room with a malfunctioning toilet. Each use required calling maintenance, which became frustrating and embarrassing.
By day three, a maintenance worker found tree roots in the pipes and informed me they needed hours to fix it. We left the resort to escape the frustration and returned to find the room covered in debris and feces.
When I raised my concerns, Greg at the front desk was rude and indifferent. Despite having spoken with him before, he seemed unaware and offered no help, only calling housekeeping after I insisted.
This experience was not only disappointing but uncomfortable. For three out of five days, I dealt with toilet problems and returned to a dirty room. While the resort fee was waived, it didn’t address the lack of a functioning toilet or the state of the room.
I hope management reviews this, including video footage of my interaction with Greg, to understand the poor service. I’ve always recommended this resort and hope it returns to the quality that made it my favorite.
1.5 / 5.0
We have stayed here before and loved it but this time was disappointing. The room was run down and not very clean. The ice bucket had a liner with melted ice in it and it smelled bad. There was hair, dirt, dust and even a sanitary liner from someone's new bathing in the bathroom. They also advertised In-Room Dining but when we tried to place an order we were told it was no longer offered. When we brought these concerns up to the hotel they brought us a new ice bucket and allowed us a late check out but still charged us for it. We were mainly there for the water park and while it was fun it seemed run down. A lot of the chairs were torn and the areas around the lazy river were sun-bleached and old. The ice cream parlor wasn't open and appeared to be shut down permanently. The bar by the lazy river was also closed. That being said, we ordered food and drinks at the main pool bar and everything was delicious. We also ate at their on-site restaurant and the food was great. We like bringing our family to this property but they need to renovate before we come back again.
1.5 / 5.0
We have stayed here before and loved it but this time was disappointing. The room was run down and not very clean. The ice bucket had a liner with melted ice in it and it smelled bad. There was hair, dirt, dust and even a sanitary liner from someone's new bathing in the bathroom. They also advertised In-Room Dining but when we tried to place an order we were told it was no longer offered. When we brought these concerns up to the hotel they brought us a new ice bucket and allowed us a late check out but still charged us for it. We were mainly there for the water park and while it was fun it seemed run down. A lot of the chairs were torn and the areas around the lazy river were sun-bleached and old. The ice cream parlor wasn't open and appeared to be shut down permanently. The bar by the lazy river was also closed. That being said, we ordered food and drinks at the main pool bar and everything was delicious. We also ate at their on-site restaurant and the food was great. We like bringing our family to this property but they need to renovate before we come back again.
2.5 / 5.0
Easy check-in, 19+ staff at the restaurant.
2.5 / 5.0
The water park being on property was great. The property could definitely use some upgrades and maintenance, the Elevator was broken almost our whole 5 day stay, so that was a little inconvenient. But overall I would definitely stay at this location again.
1.5 / 5.0
It was a good stay, the waterpark is just ok. With 2 pools, 1 slide and a lazy river want to much. The rooms are nice, small tv in livingroom and the sofa bed was not good. Quiet area loved that. Enjoyed our stay with the kid but not one i would return to.
2.5 / 5.0
Easy check-in, 19+ staff at the restaurant.
1.5 / 5.0
It was a good stay, the waterpark is just ok. With 2 pools, 1 slide and a lazy river want to much. The rooms are nice, small tv in livingroom and the sofa bed was not good. Quiet area loved that. Enjoyed our stay with the kid but not one i would return to.
2.5 / 5.0
The water park being on property was great. The property could definitely use some upgrades and maintenance, the Elevator was broken almost our whole 5 day stay, so that was a little inconvenient. But overall I would definitely stay at this location again.
1.0 / 5.0
I received a text when we checked in asking how our room was and I replied that it was in bad shape. No response after that. We got settled in and it was dirty, furniture was ripped and I took a shower with all 3 bottles on the wall mount empty of shampoo, conditioner and body wash! Worst hotel and vibe all around
FAQ
Combien coûte ce resort par rapport aux autres à Phoenix ?
Le prix moyen d’une location à Phoenix est de 240 € par nuit. Cette location est 40 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Hilton Phoenix Resort at the Peak. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Hilton Phoenix Resort at the Peak comporte une piscine. Bonne baignade !
La location Hilton Phoenix Resort at the Peak accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Hilton Phoenix Resort at the Peak?
Nous avons trouvé 10 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et parking.
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