The freezer was frozen. Table Wobbled . Curtains looked old. Cheap furniture.

The freezer was frozen. Table Wobbled . Curtains looked old. Cheap furniture.

Comfortable room and nice location.

Comfortable room and nice location.

Overall it was a good stay. Noone offered room service though. Check-in was average, not that she was mean or unkind but just there. Room was very spacious.

Overall it was a good stay. Noone offered room service though. Check-in was average, not that she was mean or unkind but just there. Room was very spacious.

The area was very nice except there was some homeless evidence. Trash out back , outside locked doors, which you would not see unless you take pets for their walks.

This was solid experience! Kind front desk people, large room, modern showers and free breakfast in the morning. Location is near to Trader Joes, various take out places and a drive thru starbucks. Cheers to this Hotel.

This was solid experience! Kind front desk people, large room, modern showers and free breakfast in the morning. Location is near to Trader Joes, various take out places and a drive thru starbucks. Cheers to this Hotel.

Front desk staff, Tiara, remembers me. She is exceptional.

Close by freeway and stores.

We were happy with our stay. Room was clean!

We were happy with our stay. Room was clean!

Centrally located to nearly every amenity. All staff was polite.

Great place to stay

Great place to stay

Employees were friendly. Breakfast was great and pool. Everyday was a dog barking next door that wake me up. That was annoyed.

Employees were friendly. Breakfast was great and pool. Everyday was a dog barking next door that wake me up. That was annoyed.

Everything was ok it’s busy and a bit noisy and long line up during breakfast.

Centrally located to nearly every amenity. All staff was polite.

Everything was ok it’s busy and a bit noisy and long line up during breakfast.

Dirty bed sheet, you can see the ex gust hair on the bed sheet and very poor cleaning

Dirty bed sheet, you can see the ex gust hair on the bed sheet and very poor cleaning

We stayed for 3 nights. Room decor and furnishings were very nice. TV “Cable” was all feeds from local stations. No MSNBC, NetFlix etc. Nowhere was any notice that the room would not be housekeeping serviced daily. Only asking the front desk about the waste cans, fresh towels, replacement of coffee and sugar packets etc, then we were informed on the “Hotel Policy” of giving 24 hour notice on a request for housekeeping service. We had to put everything in the hallway, go to the front desk and ask for coffee packets sugar and creamer…..daily. Ridiculous. I informed them that policy has failed to protect their Brand. We will never stay at their properties in the future.

We stayed for 3 nights. Room decor and furnishings were very nice. TV “Cable” was all feeds from local stations. No MSNBC, NetFlix etc. Nowhere was any notice that the room would not be housekeeping serviced daily. Only asking the front desk about the waste cans, fresh towels, replacement of coffee and sugar packets etc, then we were informed on the “Hotel Policy” of giving 24 hour notice on a request for housekeeping service. We had to put everything in the hallway, go to the front desk and ask for coffee packets sugar and creamer…..daily. Ridiculous. I informed them that policy has failed to protect their Brand. We will never stay at their properties in the future.

Hotel was nice, room was clean. The hot tub closed at 10, wish it stayed open a little later as we didn’t get in until later. Tons of shopping and dining near by. Couldn’t get extra towels either because it was a full house. Overall okay for a night or two.

This area of the PNW is not immune to the drug and homelessness issue which makes it feel unsafe and filthy. A man sitting on the bench on property was nodding off while eating cereal spilling it all over himself. He sat there like that for at least 2 hours. The lobby had a couple of kids going in and out of the check in office and two people seem to be checking people in, one in professional attire, the other in a sweatshirt and sweat pants. Not sure if they own the property or if it’s franchised but it felt odd. They were nice during the check in process and when I shared the issues with my room. Getting to my room I noticed the peep hole eye glass was hanging out of the hole in the door. When I got in I saw that it was missing the back cowling. All of the bathroom products were so low they were spitting out in small spurts. When I told them they did offer to change rooms which I refused but I still wanted to inform. The floor was dirty in the corners like the cleaners had repeatedly just shoved the mop into the corner which led to a build up of grime. It was easily visible when the door was closed. This hotel was highly rated on Expedia and other sites which is why im writing this. Once again, staff was great, facilities could be improved, cleaners and room prep should be reevaluated, and the area around the hotel is filthy and owned by the homeless. I went into a chain restaurant which also had a vibe that matched the area. Low staff dirty tables, terrible service.

Hotel was nice, room was clean. The hot tub closed at 10, wish it stayed open a little later as we didn’t get in until later. Tons of shopping and dining near by. Couldn’t get extra towels either because it was a full house. Overall okay for a night or two.

This area of the PNW is not immune to the drug and homelessness issue which makes it feel unsafe and filthy. A man sitting on the bench on property was nodding off while eating cereal spilling it all over himself. He sat there like that for at least 2 hours. The lobby had a couple of kids going in and out of the check in office and two people seem to be checking people in, one in professional attire, the other in a sweatshirt and sweat pants. Not sure if they own the property or if it’s franchised but it felt odd. They were nice during the check in process and when I shared the issues with my room. Getting to my room I noticed the peep hole eye glass was hanging out of the hole in the door. When I got in I saw that it was missing the back cowling. All of the bathroom products were so low they were spitting out in small spurts. When I told them they did offer to change rooms which I refused but I still wanted to inform. The floor was dirty in the corners like the cleaners had repeatedly just shoved the mop into the corner which led to a build up of grime. It was easily visible when the door was closed. This hotel was highly rated on Expedia and other sites which is why im writing this. Once again, staff was great, facilities could be improved, cleaners and room prep should be reevaluated, and the area around the hotel is filthy and owned by the homeless. I went into a chain restaurant which also had a vibe that matched the area. Low staff dirty tables, terrible service.

The CS was very good the breakfast was awesome. Close to all stores in case we need something. Didn't like the pool to be so close from the windows, noisy at night.

Quiet and comfortable lodging.

Quiet and comfortable lodging.