Very small and tired rooms. No fridge. In need of some TLC and an upgrade. Bathroom tiles and around bath mouldy. Bed mattresses need an upgrade Staff great and very friendly. Restaurant area nice. They need to put the same care into the ground floor rooms.

Very small and tired rooms. No fridge. In need of some TLC and an upgrade. Bathroom tiles and around bath mouldy. Bed mattresses need an upgrade Staff great and very friendly. Restaurant area nice. They need to put the same care into the ground floor rooms.

The building itself is beautiful, a Victorian country house, and set in woodland. There's plenty of parking at the front of the hotel. Inside, it was welcoming and clean. My room was very comfortable, a lovely bed in which I had a fantastic nights sleep. I was happy to be able to open the window and get some fresh air (not like a well known chain that seals windows shut!). The only thing that may disturb your stay is the creaking floorboards, it is an old building after all. They didn't cause an issue for me, but I was extremely tired! I didn't have the breakfast so cannot comment on that. I loved my stay and will definitely try and visit again, but next time stay for longer.

Absolutely excellent service by manager Scott throughout my check in process.

Absolutely excellent service by manager Scott throughout my check in process.

Amazing staff and gorgeous room with fan which was just perfect when the weather was so hot. Fantastic staff and gorgeous setting. Will definitely be back.

Amazing staff and gorgeous room with fan which was just perfect when the weather was so hot. Fantastic staff and gorgeous setting. Will definitely be back.

Lovely hotel, room was very clean, view from window was non existent, if it hadn’t been for that I’d have given 5 stars. The staff were really friendly and welcoming. A bit noisy on the second night due to a wedding, but it did finish before 12. Loads of room for parking

Lovely hotel, room was very clean, view from window was non existent, if it hadn’t been for that I’d have given 5 stars. The staff were really friendly and welcoming. A bit noisy on the second night due to a wedding, but it did finish before 12. Loads of room for parking

A lovely hotel in a spectacular and convenient location

A lovely hotel in a spectacular and convenient location

The building is beautiful all be it a little tired in some areas. Staff were polite & pleasant but most seemed a little uptight. Possibly as they were understaffed. Beds were very comfortable. Room and bathroom was clean. Breakfast was excellent. Both continental and full English. There was 2 weddings over the weekend we stayed. Music was turned off at 11pm on Friday & 12 midnight on Saturday. Wedding areas looked lovely.

The building is beautiful all be it a little tired in some areas. Staff were polite & pleasant but most seemed a little uptight. Possibly as they were understaffed. Beds were very comfortable. Room and bathroom was clean. Breakfast was excellent. Both continental and full English. There was 2 weddings over the weekend we stayed. Music was turned off at 11pm on Friday & 12 midnight on Saturday. Wedding areas looked lovely.

Had a nice stay, But was lead to believe by staff that breakfast was included with my room. After eating was asked for 14.95

Had a nice stay, But was lead to believe by staff that breakfast was included with my room. After eating was asked for 14.95

Beautiful room We had our dinner there and the service and cost was good

Beautiful room We had our dinner there and the service and cost was good

It was easy to park. The bar was nice to sit and have a drink and room was quiet and clean and I slept really well- thanks

It was easy to park. The bar was nice to sit and have a drink and room was quiet and clean and I slept really well- thanks

Enjoyed the peace and quiet of the hotel staff very friendly and helpful Breakfast was excellent although some fresh fruit would have been good Our room was next to the boiler or heating equipment which we heard all night it would cut in and out so would ask for a different room next time

Enjoyed the peace and quiet of the hotel staff very friendly and helpful Breakfast was excellent although some fresh fruit would have been good Our room was next to the boiler or heating equipment which we heard all night it would cut in and out so would ask for a different room next time

Great welcome, very helpful and professional lady on Reception. Room was really clean, and comfortable. Breakfast was excellent. Not our first stay, and looking forward to yet another visit, when we travel to see our friends who live nearby. Thank you, all at Oaklands Hall.

Great welcome, very helpful and professional lady on Reception. Room was really clean, and comfortable. Breakfast was excellent. Not our first stay, and looking forward to yet another visit, when we travel to see our friends who live nearby. Thank you, all at Oaklands Hall.

Beautiful location and quality room decor and facilities The only criticism would be the entrance driveway which had a number of potholes and was tight Service and breakfast excellent

Beautiful location and quality room decor and facilities The only criticism would be the entrance driveway which had a number of potholes and was tight Service and breakfast excellent

Nice old hotel staff very friendly cold outside but lovely and warm inside food very good

Nice old hotel staff very friendly cold outside but lovely and warm inside food very good

Staff amazing and friendly. Good food. Parking on site

Staff amazing and friendly. Good food. Parking on site

Great check in, good value stay

The building is lovely and everything was very clean. But my real problem was with the response I got when I checked out and made a comment about the bed in room 1. We found the bed extremely uncomfortable, you could feel every spring in the mattress - clearly an old mattress. I did not sleep well at all so I made a comment on check out and the response of "oh sorry" didnt feel very genuine at all. I will not recommend this hotel to friends and family.

Because I was planning on arriving late, I’d informed them of this via email and received a reply immediately saying that was no issue. Great initial comms. Although the front door is huge, it wasn’t instantly obvious that was where I needed to go as it was closed and not particularly well lit. It could benefit from a sign! I was quickly helped at reception by a lovely assistant who was helpful and processed me quickly. Off to my room I went. What a beautiful building! I was in room number 1 which I investigated quickly. A slightly bizarre layout in the bathroom amused me. The shelf was randomly placed as far away as possible from the sink, which was where it logically needed to be. Not to worry, it was all clean and in working condition. Not so good was the bed. When I sat on it, there was a lot of creaking and it felt as if it was on a tilt. It was also as if I was sat on a board, not a mattress. Closer inspection revealed a 4” thick mattress which I was able to compress to virtually nothing, simply with my hand. I took the rare decision to call reception and request a room change. The same assistant was really helpful and was able to find me a replacement room. The second room was significantly better and I had a good nights rest. Breakfast was lovely, 10/10 for the staff. Every one I encountered was lovely. It was just the bed which let things down. The lady on reception did inform me that she had passed on my comments to management.