Customer service was a very rude man. He acted like he was annoyed by the customer. Plus he change our reservation from a king bed to a two beds. Without apology

Run down hotel near the airport!

Run down hotel near the airport!

i got bug bites.

i got bug bites.

Expect to see what you pay. Id probably pay $60 per night for this hotel. Very old, outdated and the rooms smell quite old, carpet may be a bit dirty with odors, no coffee pots or cups available. Asked front desk for a toothbrush but they didn't have any. Overall rooms are spacious, security checks the gate after hours, parking is $10 /night. It's was an ok stay if you're just there to sleep

Expect to see what you pay. Id probably pay $60 per night for this hotel. Very old, outdated and the rooms smell quite old, carpet may be a bit dirty with odors, no coffee pots or cups available. Asked front desk for a toothbrush but they didn't have any. Overall rooms are spacious, security checks the gate after hours, parking is $10 /night. It's was an ok stay if you're just there to sleep

Not too bad of a hotel. Price was good . I slept good all night.

Not too bad of a hotel. Price was good . I slept good all night.

Dirty place. no airport shuttle like it says. Gone downhill in last couple years. Won’t be back ever.

Dirty place. no airport shuttle like it says. Gone downhill in last couple years. Won’t be back ever.

We DID NOT STAY-still awaiting a REFUND. It was disgusting and you all should really do a little more vetting of properties you are listing!!! 7339447 is my REQUEST ID. Really hoping an expecting a positive outcome- would like to use Hotels.com again!

We DID NOT STAY-still awaiting a REFUND. It was disgusting and you all should really do a little more vetting of properties you are listing!!! 7339447 is my REQUEST ID. Really hoping an expecting a positive outcome- would like to use Hotels.com again!

This hotel has not been updated since the 80s. There were roaches on the furniture and glitter on the sheets.

This hotel has not been updated since the 80s. There were roaches on the furniture and glitter on the sheets.

Yeah, not good. You can definitely tell this place used to be great but not any more. Dirty and old lobby. The vending machines outside looked like they had the money collecting parts busted out and the old restaurant didnt look like its been open for awhile. Check in was at 3pm and we arrived at 6:30ish and the room was still being cleaned so we had to wait until 7 for the room to be ready. Makes me think this place isnt properly staffed. Went to the room and checked the bedding for bed bugs. Didnt find any but the room bedding was gross, i could let my kids stay. Axel at reception was the best part or our stay. He was very helpful to us and other guests. He spoke a different language to help out the people before us and he was fantastic when we brought our concerns to him.

Yeah, not good. You can definitely tell this place used to be great but not any more. Dirty and old lobby. The vending machines outside looked like they had the money collecting parts busted out and the old restaurant didnt look like its been open for awhile. Check in was at 3pm and we arrived at 6:30ish and the room was still being cleaned so we had to wait until 7 for the room to be ready. Makes me think this place isnt properly staffed. Went to the room and checked the bedding for bed bugs. Didnt find any but the room bedding was gross, i could let my kids stay. Axel at reception was the best part or our stay. He was very helpful to us and other guests. He spoke a different language to help out the people before us and he was fantastic when we brought our concerns to him.

Bad experience when we get there room is not available . Front desk Jose Sanchez wants us to wait 30-40 mins.and they are still going to clean up the room that we will occupying . I am not coming back in this hotel Ever . IHOPE

Bad experience when we get there room is not available . Front desk Jose Sanchez wants us to wait 30-40 mins.and they are still going to clean up the room that we will occupying . I am not coming back in this hotel Ever . IHOPE

Check in was stated to be at 3. I arrived at 4:10 and no rooms were clean. Told to come back later. I told him my check in was supposed to be 3:00, I was told “I know!” Not the best area to be wondering around while room was being cleaned. Came back at 5:30. Room was ready but the desk clerk was extremely limited on words. No parking communication, no direction on how to get to my room. Worst stay! When entering my room I was met with an overwhelming order of cigarette smoke. Toilets had difficulty flushing. Woke up several times to someone smoking and filling our room with the sinking oder. No washcloths provided, no tissue boxes, no cups for water, check out was 11, had house keeping opening my door at 10am.

Check in was stated to be at 3. I arrived at 4:10 and no rooms were clean. Told to come back later. I told him my check in was supposed to be 3:00, I was told “I know!” Not the best area to be wondering around while room was being cleaned. Came back at 5:30. Room was ready but the desk clerk was extremely limited on words. No parking communication, no direction on how to get to my room. Worst stay! When entering my room I was met with an overwhelming order of cigarette smoke. Toilets had difficulty flushing. Woke up several times to someone smoking and filling our room with the sinking oder. No washcloths provided, no tissue boxes, no cups for water, check out was 11, had house keeping opening my door at 10am.

The hotel rooms were clean but the hotel lobby and carpets throughout are dirty. No cups or glasses in room. Soda/drink machines and gym out of order.

The hotel rooms were clean but the hotel lobby and carpets throughout are dirty. No cups or glasses in room. Soda/drink machines and gym out of order.

It was so many cockroaches the I have to leave the hotel at 1am I had a babe with me. Not acceptable at all

Terrible quality, no service,hotel room smelled like marijuana. front desk personal( latino) acted like he was in drug, made us wait for over a hour to check in when we arrived at 1:00am. There were lots hippies hanging around the lobby when we arrived.

I had a great time whent swimming staff was very nice

I had a great time whent swimming staff was very nice

Everything good

This was the worst stay ever. The staff does not care about any of the guest. My room had no toilet paper and the front desk was no help with that. They don't even clean or vacuum the hallways. The staff is rude and confrontational. The light bulbs in my bathroom was blown out which made it difficult for me to prepare for the funeral that I was in town for. The owner should sell it or turn it into something else.

This was the worst stay ever. The staff does not care about any of the guest. My room had no toilet paper and the front desk was no help with that. They don't even clean or vacuum the hallways. The staff is rude and confrontational. The light bulbs in my bathroom was blown out which made it difficult for me to prepare for the funeral that I was in town for. The owner should sell it or turn it into something else.

Okay for price

Prior to doing the check in, i had to wait about 10 min for the receptionist to show up. I was given a room that was still dirty and had to go back to the counter to get another room. Also, there was a lady custimer yelling at one of the staff for something related to their kid.