The building itself is very old. Walls are paper thin. We could hear everything happening with those surrounding us. It is also pet friendly, which was ok since we brought our own pup with us. But the fact that it smelled faintly of urine and there was black dog hair stuck to the walls inside the bathroom as well as the inside baghroom door (my dog is brown) was a little telling on the amount of actual cleaning being done. I checked in around 8pm and was handed a card, told my room and that was it. No information about the property as most would give as well as info regarding the breakfast times. The beds were small, doubles not queens, but actually comfortable. The towels were super soft, yet super thin. All in all, location was decent to where we were visiting family, but i doubt i would book here again.

Hair dryer caught fire. Shower are leaked. Elevator worked sporadically. Key would not open door to food court, wood block on panic bar was a minor attempt to align door unsuccessfully. TV was next to worthless as its internet feed could keep up. Missed about 1 min out of every four or five. On the plus side the bed was remodeled, the pool was nice, and it was next to the IHOP as the breakfast was lacking as it only offered cereal and waffles, on protein.

The front desk clerk was great. Her name is Mariah. Knew we had a dog and put us on the ground floor. My only real issue was the room itself. They need to invest and get black out drapes. We had to hang a blanket up on the window to keep from being able to see in and block the light at night and the sun in the morning. There was only this shade that pulled down that was white with a decoration on it. Totally see thru. If you looked in from the outside especially at night with lights on you can see everything. There was no table or chairs to sit at/on. There’s a desk with a chair, but nowhere to really sit and have a meal unless you want to sit a foot away from the tv screen. My fridge was wobbly and it froze everything, could not find the temperature gauge. The bathtub is slippery and hand rails would be nice to get in and out. There was no carpet but laminate flooring, but whomever installed it did a poor job and the door to the room was hard to open hard to close, looked like someone may have kicked it in and we feel like the room could have been flooded at one time. The grounds could use some help. Maybe a good power wash on the sidewalks and the landscaping was minimal. Lots of dog droppings. I love the fact you can have your dog without a hassle, and dog owners need to do better but the grounds keepers need to keep up on that.

Horrible hotel - filthy, popcorn ceilings, poor paint jobs, doors gaped open

Horrible hotel - filthy, popcorn ceilings, poor paint jobs, doors gaped open

No smoking rooms, yet people consistently smoking out side the rooms, one room even had an ash tray cup for 2 days outside their room, polluting the entire floor!

The room I ordered and the room I got was different. I ordered a king size bed and got 2 full beds. I knew I was going to show up very late and leave very early. At that late at night I did not want to argue with the staff and possibly not get another room with what I had paid for. The paint was also chipping in the room, the center dresser had sharpie writing on it and the bathroom was not properly cleaned. There were stained towels in the bathroom. It felt more like a $50 motel than a $100 hotel. Definitely wouldn't plan a stay here again.

No smoking rooms, yet people consistently smoking out side the rooms, one room even had an ash tray cup for 2 days outside their room, polluting the entire floor!