The Astra Hotel is conveniently located next to the train station. The rooms are roomy and very quiet. Staff was helpful. Would stay here again,

Location is great - right across the street from the train station. With windows closed, we didn't hear any street noise - does get a bit stuffy though. Room was clean and beds were comfortable

Location is great - right across the street from the train station. With windows closed, we didn't hear any street noise - does get a bit stuffy though. Room was clean and beds were comfortable

Was a great stay

Was a great stay

Very good place, except the net is weak signal.

Very good place, except the net is weak signal.

Best location next to train station, a few streets away from the lake and next to many fantastic restaurants. The staff was very friendly too!

Best location next to train station, a few streets away from the lake and next to many fantastic restaurants. The staff was very friendly too!

This property was fabulous, the staff friendly and attentive. I returned there after my first stay in Switzerland

This property was fabulous, the staff friendly and attentive. I returned there after my first stay in Switzerland

Excellent customer service, views, and accessibility! Have a lovely new year :)

Excellent customer service, views, and accessibility! Have a lovely new year :)

I am coming to this hotel on a regular basis for 4 years now and for business purpose. This hotel is ideally located in from of the train station, rooms are comfortable and clean. I had to complain several times for the cleanliness of the glasses provided in the room. Some months ago, I went down to the front desk and brought a glass, the manager on duty was almost shocked that I was complaining for this. This time the glasses were not only having drying spots, they were really like "oily*. On my way for dinner I showed this glasses to the front desk, there the clerk told me please show this to my boss she is right now at the restaurant. What I did, and the reaction of this woman was really surprising "I do not allow you to approach me like this"!!!!! No sense of customer satisfaction at all. The I had my dinner with a welcome drink (offered by the hotel), a glass of white wine. I choose my dish, a fish, I ordered then a mother glass of white wine. I have got the fish but no wine at all. I tried to raise the attention of the (old) waiter but he didn't react. When I finished, he finally came back and asked if all was ok, then I answered "I haven't got my white wine", he answered " I forgot it", the I asked for the bill, 3 minutes later he came back with it. I could read 2 glasses of white wine... I asked him Why this???? his answer was "I brought them to you"!!!! I had to claim loudly to get reason. This is totally not acceptable for such an hotel!!!! see picture.

I am coming to this hotel on a regular basis for 4 years now and for business purpose. This hotel is ideally located in from of the train station, rooms are comfortable and clean. I had to complain several times for the cleanliness of the glasses provided in the room. Some months ago, I went down to the front desk and brought a glass, the manager on duty was almost shocked that I was complaining for this. This time the glasses were not only having drying spots, they were really like "oily*. On my way for dinner I showed this glasses to the front desk, there the clerk told me please show this to my boss she is right now at the restaurant. What I did, and the reaction of this woman was really surprising "I do not allow you to approach me like this"!!!!! No sense of customer satisfaction at all. The I had my dinner with a welcome drink (offered by the hotel), a glass of white wine. I choose my dish, a fish, I ordered then a mother glass of white wine. I have got the fish but no wine at all. I tried to raise the attention of the (old) waiter but he didn't react. When I finished, he finally came back and asked if all was ok, then I answered "I haven't got my white wine", he answered " I forgot it", the I asked for the bill, 3 minutes later he came back with it. I could read 2 glasses of white wine... I asked him Why this???? his answer was "I brought them to you"!!!! I had to claim loudly to get reason. This is totally not acceptable for such an hotel!!!! see picture.

Excellent hotel

Excellent hotel

Great location. Very accommodating reception staff

Great location. Very accommodating reception staff

We had issue with our first room. But our 2nd room was great they gave us a balcony which we enjoyed. Food was good.

We had issue with our first room. But our 2nd room was great they gave us a balcony which we enjoyed. Food was good.

We booked a studio room with kitchenette. There were hardly any supplies (no cups, no glasses, no kitchen knife, …) and the equipment that was there was still dirty (coffee stains, food rests, ..). There was no detergent to even clean any of the dirty stuff ourselves. Apart from that the hotel was okay but quite outdated and the facilities that made the hotel look attractive (roof top bar, spa) were closed. Rather disappointing stay given the high price we paid.

We booked a studio room with kitchenette. There were hardly any supplies (no cups, no glasses, no kitchen knife, …) and the equipment that was there was still dirty (coffee stains, food rests, ..). There was no detergent to even clean any of the dirty stuff ourselves. Apart from that the hotel was okay but quite outdated and the facilities that made the hotel look attractive (roof top bar, spa) were closed. Rather disappointing stay given the high price we paid.

Good and clean hotel. Nice staff

Good and clean hotel. Nice staff

Everyone was so nice and welcoming. I definitely would stay again and I highly recommend.

The hotel is located right in front of the train station which is very convenient. From the room, I couldn’t hear the trains or the traffic outside, so you don’t need to worry about the noise. The room was clean and spacious, and the bathroom although it was a bit old school was also clean. The staff at the reception was welcoming and helpful. Overall, I had a good stay

The hotel is located right in front of the train station which is very convenient. From the room, I couldn’t hear the trains or the traffic outside, so you don’t need to worry about the noise. The room was clean and spacious, and the bathroom although it was a bit old school was also clean. The staff at the reception was welcoming and helpful. Overall, I had a good stay

Everyone was so nice and welcoming. I definitely would stay again and I highly recommend.

Great location with very good price

great hotel, excellent location, across the road from the train station, close to the lake, lovely lakeside promanade. Lovely buffet breakfast.

Overall we were very happy with our stay. The location is very convenient across from the train station and a short walk from the lake. The staff is friendly and helpful, the air conditioning in the room worked perfectly, and the buffet breakfast in the historic dining room was above and beyond expectation. A few little comments for improvement would be that there were only two pillows in the room both of which were so worn down that it was almost like not having one. They were very accommodating and provided two additional pillows upon our request, but those were not in good shape either, which made the stay a little less comfortable. The mattress however was very comfortable! There was a muted buzzing sound that happened about every five minutes seeming to be just outside the room - but we got used to it. Not sure what could be done about that… Lastly my husband was looking forward to using the fitness room, but some of the equipment was out of order and there were just two light free weights. With a little attention it could be much improved. One more note that we were traveling with our small dog and found the hotel accommodating in that regard. Thank you!