have not stayed here for a long time absolutely fantastic totally recommend

have not stayed here for a long time absolutely fantastic totally recommend

Everything was perfect

Everything was perfect

Terrific service & friendly accomodating staff throughout our stay . Looked after my wife who was suffering with a knee injury … did everything to make our stay enjoyable , fulfilling & comfortable

Terrific service & friendly accomodating staff throughout our stay . Looked after my wife who was suffering with a knee injury … did everything to make our stay enjoyable , fulfilling & comfortable

Rooms are not worth the price they charge.

Rooms are not worth the price they charge.

Excellent quality service.

Excellent quality service.

Fantastic customer service. the property is in beautiful surrounds, beautifully maintained, comfortable and a great location for our needs. The staff were super helpful when we needed to find accomodation at the last minute. They were very sympathetic to our needs, attentive yet not intrusive. A beautiful surprise!

Fantastic customer service. the property is in beautiful surrounds, beautifully maintained, comfortable and a great location for our needs. The staff were super helpful when we needed to find accomodation at the last minute. They were very sympathetic to our needs, attentive yet not intrusive. A beautiful surprise!

Enjoying. The stay ,friendly staffs ,good views and many more

Enjoying. The stay ,friendly staffs ,good views and many more

Clean rooms helpful staff Walking up down ramp to car park is a problem for elderly particularly late at nlght

Clean rooms helpful staff Walking up down ramp to car park is a problem for elderly particularly late at nlght

Awesome to stay at

Awesome to stay at

Staff were wonderful, our whole experience was fantastic

Staff were wonderful, our whole experience was fantastic

Property was getting old and tired and in need of a make over. Transport to the golf club was limited.

Property was getting old and tired and in need of a make over. Transport to the golf club was limited.

Fantastic in every aspect, great staff, quiet and peaceful

Fantastic in every aspect, great staff, quiet and peaceful

Lovely resort style property. Very relaxing and loved the kangaroos wandering around. Stayed here multiple times and will stay again. The Hope Island / Sanctuary Cove area is very nice with lots of restaurants and shopping as well as close to the theme parks

Lovely resort style property. Very relaxing and loved the kangaroos wandering around. Stayed here multiple times and will stay again. The Hope Island / Sanctuary Cove area is very nice with lots of restaurants and shopping as well as close to the theme parks

We booked the Intercontinental as a last minute decision to stop on the way back to Brisbane. It was just for the one night to recover from Lennoxhead. It was this or the Imperial but I'm delighted I chose correctly. This time? Wow! Just wow! From the minute we arrived until we left we had absolutely superb service - from everyone. The better half had knackered her ankle so we asked if we could get a lift to the rooms. Couldn't be simpler and in fact we used that particular service to go into the village and then to leave. Wife decided she had to have some wedges so off to the outside bar I went. I asked if they could be sent to the upstairs bar inside but being a deefie... thought they said that was ok. Fifteen minutes later I had a feeling I'd misunderstood. The wonderful Veronica checked it out and said it was an unusual request but they all decided that they'd bring the wedges up. Up they came in their own boxes with the sauce in another one. Brilliant they were too. The room itself (Phoenix room 333 overlooking the lagoon) was tops with two nice big double beds, proper coffee machine, comfy chairs and a good sized tellie. Wallabies welcomed us when we went for a walk and a couple of them had joeys hiding underneath. Breakfast had a decent selection with only one complaint. All the food was lukewarm; good though and the barramundi was hot and excellent. But for heavens sake turn up the water heat. Check out The Sebel Coolangatta to see how it should be done.

We booked the Intercontinental as a last minute decision to stop on the way back to Brisbane. It was just for the one night to recover from Lennoxhead. It was this or the Imperial but I'm delighted I chose correctly. This time? Wow! Just wow! From the minute we arrived until we left we had absolutely superb service - from everyone. The better half had knackered her ankle so we asked if we could get a lift to the rooms. Couldn't be simpler and in fact we used that particular service to go into the village and then to leave. Wife decided she had to have some wedges so off to the outside bar I went. I asked if they could be sent to the upstairs bar inside but being a deefie... thought they said that was ok. Fifteen minutes later I had a feeling I'd misunderstood. The wonderful Veronica checked it out and said it was an unusual request but they all decided that they'd bring the wedges up. Up they came in their own boxes with the sauce in another one. Brilliant they were too. The room itself (Phoenix room 333 overlooking the lagoon) was tops with two nice big double beds, proper coffee machine, comfy chairs and a good sized tellie. Wallabies welcomed us when we went for a walk and a couple of them had joeys hiding underneath. Breakfast had a decent selection with only one complaint. All the food was lukewarm; good though and the barramundi was hot and excellent. But for heavens sake turn up the water heat. Check out The Sebel Coolangatta to see how it should be done.

The hotel feels tired. Rooms were very expensive because of the boat show and I should have paid a regular room rate and stayed down at the Gold Coast in a newly renovated place. There was no forewarning at all that there would be a very loud party on the hotel lawn near our room until 10pm. I know 10pm isn’t extremely late but as an early riser I would have appreciated the information and I wouldn’t have booked the non-refundable room. The room is basic. You’re paying for the location.

The hotel feels tired. Rooms were very expensive because of the boat show and I should have paid a regular room rate and stayed down at the Gold Coast in a newly renovated place. There was no forewarning at all that there would be a very loud party on the hotel lawn near our room until 10pm. I know 10pm isn’t extremely late but as an early riser I would have appreciated the information and I wouldn’t have booked the non-refundable room. The room is basic. You’re paying for the location.

Just the most beautiful resort! Everything was clean and stunning. Our room had everything we needed! The dining options on site were exceptional and our kids had the best time with the pools and mini golf. The service was outstanding and we everything was taken care of for us! We are already looking to come back!

Just the most beautiful resort! Everything was clean and stunning. Our room had everything we needed! The dining options on site were exceptional and our kids had the best time with the pools and mini golf. The service was outstanding and we everything was taken care of for us! We are already looking to come back!