Always fun here. Had a bad first day because remote control stopped working twice and coffee machine was broke. Had to go to front desk 3 times to get some help finally. Took 8 hours to resolve. Come 1-2 times a year and never had any problems until this visit. Don't want to discourage because staff is friendly, just saying change rooms if you have any issues.

Pool was lit

Had a great time with family

Great place will definitely return for more fun..bartenders are super friendly

Everything is close and convenient

Great!

Great!

Overall experience was wonderful. The prices are a bit high with food and drinks. Definitely will be back

Very nice place

Main part of resort lobby was fresh and nice. Outside buildings and surrounding areas somewhat in disrepair. Expensive to dine/drink compared to other local restaurants. Walls thin. Could hear people walking above us as well as the TV and conversations in the neighboring room. Asked for towels but they never came. The workers drove golf carts around at a high speed considering there were people and children everywhere.

Main part of resort lobby was fresh and nice. Outside buildings and surrounding areas somewhat in disrepair. Expensive to dine/drink compared to other local restaurants. Walls thin. Could hear people walking above us as well as the TV and conversations in the neighboring room. Asked for towels but they never came. The workers drove golf carts around at a high speed considering there were people and children everywhere.

Newly renovation, clean, and comfortable beds.

Newly renovation, clean, and comfortable beds.

I love the woods. The pool has old chairs except 4. The pool closer to pizza joint

I love the woods. The pool has old chairs except 4. The pool closer to pizza joint

Place needs some updating for the cost.

Place needs some updating for the cost.

Need to update facility

Food at landshark wasnt all that great. But i had three kids 11,11and 14. One didnt like Cabbage on his tacos. And my fish taco was kinda dry

Food at landshark wasnt all that great. But i had three kids 11,11and 14. One didnt like Cabbage on his tacos. And my fish taco was kinda dry

Need to update facility

Average

Average

Overall good. But there were ants in the room.

Overall good. But there were ants in the room.

Been coming here for years, never a disappointment

Been coming here for years, never a disappointment

Beautiful resort! We will be back!

Excellent customer service; fun, family place to stay

Excellent customer service; fun, family place to stay

This hotel has multiple buildings and unless you ask specifically which one you want, they can put you in the dumpiest room. The photos they have on their website are of the nicest building. The rest are very aged. Our room was subpar. The door, as another guest mentioned, is messed up and allows absolutely no privacy. There was a guy outside of our room listening to our conversation as we were leaving because he was literally just standing there as we came out. The lake view is nice except that you cannot sit out on the desk because it’s infested with POISONOUS spiders. There were easily more than 10 hanging all over outside. As such a large hotel, you’d think they would spray regularly for their guests safety. We booked a 1 bed king over Expedia and got a 2 bed king when we showed up. When we talked to the front desk, they gave us a script about how horrible Expedia was. Really? Because I travel for work regularly and have NEVER had one issue until this hotel. The charges for the room were all messed up as well. The Keurig coffee maker in the room doesn’t work. Seems convenient since they have a coffee shop on the same floor. I tried it 4 times; it doesn’t work and has clear instructions on how to use it. At check-out, we were told they couldn’t print a receipt because it would be “blank” and that Expedia would email me a receipt. Never got one. The hotel is more than capable of printing a receipt in 2024 and should not be totally reliant on an outside company to do that.

Had a couple questions.Quivkly addressed. Only negative was finding the room