Roaches were coming out of the shower drain. Walls and flors were dirty.

Roaches were coming out of the shower drain. Walls and flors were dirty.

The room was false to advertised pictures online . During our stay someone tried getting in at 12:58am with a multiple attempt of entering , as we tried calling the office 13 times there was NO answer. Had confronted them at the office and they confirmed cameras would be checked the following day. Overall unsafe and unprofessional for the pay of stay !

The room was false to advertised pictures online . During our stay someone tried getting in at 12:58am with a multiple attempt of entering , as we tried calling the office 13 times there was NO answer. Had confronted them at the office and they confirmed cameras would be checked the following day. Overall unsafe and unprofessional for the pay of stay !

A spear of the moment choice of a hotel

A spear of the moment choice of a hotel

The stay was good overall but we did see a couple of roaches that we weren’t expecting

The stay was good overall but we did see a couple of roaches that we weren’t expecting

All towels had stains on them. Bed sheets had stains. The tv remote didn’t work. There wasn’t even a trash can in the room. Super loud neighbors who were slamming things against the walls, had their dog barking for hours, etc. The owners live on the property too (right next to the rooms and above the check in desk) so you’d think they would tell someone to have their dog stop barking or stop revving their motorcycle engine in the parking lot. Nonetheless, the man who checks you in is kind, but should run a much tighter ship.

All towels had stains on them. Bed sheets had stains. The tv remote didn’t work. There wasn’t even a trash can in the room. Super loud neighbors who were slamming things against the walls, had their dog barking for hours, etc. The owners live on the property too (right next to the rooms and above the check in desk) so you’d think they would tell someone to have their dog stop barking or stop revving their motorcycle engine in the parking lot. Nonetheless, the man who checks you in is kind, but should run a much tighter ship.

It didnt come with the proper utilities like their wasnt anything in there besides the beds and t.v with no remote. It smelled like fresh paint and they had 2 towels for a family of 5. The floor was poorly cleaned after they painted.

It didnt come with the proper utilities like their wasnt anything in there besides the beds and t.v with no remote. It smelled like fresh paint and they had 2 towels for a family of 5. The floor was poorly cleaned after they painted.

Truly awful. The room realer of cigarette smoke which wasn’t great. There was one bath towel and 1/4 roll of toilet paper in the bathroom. Bandaids were stuck on the wall as were spit balls. The trash hadn’t been emptied. Literally paper thin walls.

Truly awful. The room realer of cigarette smoke which wasn’t great. There was one bath towel and 1/4 roll of toilet paper in the bathroom. Bandaids were stuck on the wall as were spit balls. The trash hadn’t been emptied. Literally paper thin walls.

Nice place for a nice price. We will stay again.

Nice place for a nice price. We will stay again.

The customer service may be one of the top customer services I’ve ever had in any hotel. I travel out of town a lot and rent in different areas and different price points. The room itself is hard to rate because the bathroom and sink area and head boards looked brand new, I’m assuming they’re going through a remodel(?). The furniture (2 chairs and table) made the room look A LOT older than it probably is. The tv was on the newer side too. There were blood stains on one side of my pillow and a curly hair in my sheets. The beds were VERY noisy, there was no mini fridge or microwave. The ice machine needed quarters to dispense, which I would kind of understand if it was a cheap little motel, though half the room was cheap and old and the other half was new, I don’t feel the price tag for the night was worth the $130 that night for that room in that area. That price for the room and all the previously mentioned, was not worth it to me. For that condition and lack of amenities, it should’ve been $80 MAX.

It was great thats my new best motel to stay in el monte

It was great thats my new best motel to stay in el monte

The customer service may be one of the top customer services I’ve ever had in any hotel. I travel out of town a lot and rent in different areas and different price points. The room itself is hard to rate because the bathroom and sink area and head boards looked brand new, I’m assuming they’re going through a remodel(?). The furniture (2 chairs and table) made the room look A LOT older than it probably is. The tv was on the newer side too. There were blood stains on one side of my pillow and a curly hair in my sheets. The beds were VERY noisy, there was no mini fridge or microwave. The ice machine needed quarters to dispense, which I would kind of understand if it was a cheap little motel, though half the room was cheap and old and the other half was new, I don’t feel the price tag for the night was worth the $130 that night for that room in that area. That price for the room and all the previously mentioned, was not worth it to me. For that condition and lack of amenities, it should’ve been $80 MAX.