Clean

Clean

Not really sure where to start…we arrived later in the evening so, I ran in to check us in, drop our bags off and run to find dinner for my family and I. The night staff was very nice. When we finally arrived to the room, I Made a joke about it being a"roach motel" not knowing it would actually be a reality. When we woke up the next morning,we went down to breakfast, the man at the counter was rude about me asking for plates and cups. The waffles you get to make were delicious. But,when we got back to our room to pack up and leave, there were at least three decent sized cockroaches in the room we were sleeping in! From the cigarette burns in the bedding to the rude staff and the creepy crawlies, I urge you, do your research. Even if it's just for a quick stay. 6.5 stars is too much for this place.

Management was very helpful when we brought issues to his attention. When we arrived there were individuals sitting in the parking lot between vehicles drinking and smoking. The room was a king size with a jetted tub. The air conditioner did not work, there was hair in the jets of the tub, and the toilet did not flush properly. We asked for another room. The manager walked with us to the new room so we could review it together. The second room was better but still had hair in the tub. We did stay but were very cautious about where and what we did.

Not really sure where to start…we arrived later in the evening so, I ran in to check us in, drop our bags off and run to find dinner for my family and I. The night staff was very nice. When we finally arrived to the room, I Made a joke about it being a"roach motel" not knowing it would actually be a reality. When we woke up the next morning,we went down to breakfast, the man at the counter was rude about me asking for plates and cups. The waffles you get to make were delicious. But,when we got back to our room to pack up and leave, there were at least three decent sized cockroaches in the room we were sleeping in! From the cigarette burns in the bedding to the rude staff and the creepy crawlies, I urge you, do your research. Even if it's just for a quick stay. 6.5 stars is too much for this place.

Management was very helpful when we brought issues to his attention. When we arrived there were individuals sitting in the parking lot between vehicles drinking and smoking. The room was a king size with a jetted tub. The air conditioner did not work, there was hair in the jets of the tub, and the toilet did not flush properly. We asked for another room. The manager walked with us to the new room so we could review it together. The second room was better but still had hair in the tub. We did stay but were very cautious about where and what we did.

My stay was ok but I happened to leave my license at this hotel and asked if it was possible to mail to my address but I was asked can I come in and I explained that I do not live in Ohio and would not be able to retrieve from front desk. I was told ok as if they were going to do something or mail it to me and after 2 weeks they asked me to retrieve from front desk. Someone could have said way earlier than two weeks that they would not mail me my id, due to company procedures but I was not told that initially. I’ve made this mistake before and was sent my id but this small mistake has made my life very challenging, so I basically have to replace my id which will be more challenging due to my work schedule but had I knew it wasn’t possible to mail I could have made arrangements but I was told 3weeks after the fact that it’s not possible to mail. I wish I was informed of that sooner instead of waiting for mail that was never coming. Total inconvenience

My stay was ok but I happened to leave my license at this hotel and asked if it was possible to mail to my address but I was asked can I come in and I explained that I do not live in Ohio and would not be able to retrieve from front desk. I was told ok as if they were going to do something or mail it to me and after 2 weeks they asked me to retrieve from front desk. Someone could have said way earlier than two weeks that they would not mail me my id, due to company procedures but I was not told that initially. I’ve made this mistake before and was sent my id but this small mistake has made my life very challenging, so I basically have to replace my id which will be more challenging due to my work schedule but had I knew it wasn’t possible to mail I could have made arrangements but I was told 3weeks after the fact that it’s not possible to mail. I wish I was informed of that sooner instead of waiting for mail that was never coming. Total inconvenience

The room was clean, bedding and towels very nice. The location was not ideal though. We booked late and did not know the area. The floor around the bathtub needed repairing. The Kleenex holder had rust spots. No bottled water available. I was under the impression there were 2 free drinks available?

The room was clean, bedding and towels very nice. The location was not ideal though. We booked late and did not know the area. The floor around the bathtub needed repairing. The Kleenex holder had rust spots. No bottled water available. I was under the impression there were 2 free drinks available?

Great

Terrible noise from the fridge in the room make it difficult to sleep

Great

Terrible noise from the fridge in the room make it difficult to sleep

Every room smelled of cat piss. Three rooms they showed us all stank.

Every room smelled of cat piss. Three rooms they showed us all stank.

Its dirty and they have roaches

Its dirty and they have roaches

The room smelled like sour milk! The ice machine didn’t work for the entire stay. The breakfast was pitiful ! The toilet took 3 flushes

The room smelled like sour milk! The ice machine didn’t work for the entire stay. The breakfast was pitiful ! The toilet took 3 flushes

Probably wouldnt come back here again

Probably wouldnt come back here again

Clean. Comfortable. Convenient. Breakfast consists of eggs, sausage, potatoes, breads, cold cereal, waffles, juices, coffee. Highly recommend.

Clean. Comfortable. Convenient. Breakfast consists of eggs, sausage, potatoes, breads, cold cereal, waffles, juices, coffee. Highly recommend.

The overall room was straight. The cosmetics of the room was out dated. I was greeted by two roaches. There was several handprints on the headboard. I wont be staying here again.

The overall room was straight. The cosmetics of the room was out dated. I was greeted by two roaches. There was several handprints on the headboard. I wont be staying here again.

First of all when you enter the lobby door was broken, then the when I enter my room curtains would not close all the way, tv was only apps not regular stations you could watch. Shower in bathroom needs to be replaced. Hardly any towels was left in room .

First of all when you enter the lobby door was broken, then the when I enter my room curtains would not close all the way, tv was only apps not regular stations you could watch. Shower in bathroom needs to be replaced. Hardly any towels was left in room .

The area was terrible. Unsafe. I have two littles, 2 years and 2 months. there were bugs all inside when we walked in. The tub was dirty. The TV was extremely small, there was white stains on the BLACK couch in the room. Overall, i’m disappointed and disgusted. I will not be returning. EVER.

The area was terrible. Unsafe. I have two littles, 2 years and 2 months. there were bugs all inside when we walked in. The tub was dirty. The TV was extremely small, there was white stains on the BLACK couch in the room. Overall, i’m disappointed and disgusted. I will not be returning. EVER.

I rented a non smoking room and the man at the front counter told me my room was a non smoking room, well when I got to the room it reeked of cigarette. Also the bed sheets reeked of cigarettes and had stains all over them. Definitely will not be back.

I rented a non smoking room and the man at the front counter told me my room was a non smoking room, well when I got to the room it reeked of cigarette. Also the bed sheets reeked of cigarettes and had stains all over them. Definitely will not be back.