The property lacks amenities and is out dated.

This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards

From a distance a nice thatched hotel but up closer the hotel side looked to need much upgrading and decoration. The receptionist did state that upgrading to the hotel was starting. Our room needed a good clean, window ledges with mould, side of the easy chair had visible fluid drips down. The bathroom had a bath that was cracked, brown spots on the bottom, dirt around taps and mould on tiles. Same on sink, dirt around taps, mirror dirty. The toilet brush needed replacing and was sitting in dirty water!!! The non slip mat was yellowed. Really not up to a good level of cleanliness. I mentioned this on check out to receptionist and I think another staff member, cleaning supervisor maybe and they apologised. Disappointed.

The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again

The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again

Poor standard of accomodation. Bathroom was old and tatty. Restaurant staff in the evening were great, but rude and weren't the leastbit interested. Breakfast was poor, only two choices of cereal and breakfast was cold. I wouldn't stay here again.

Poor standard of accomodation. Bathroom was old and tatty. Restaurant staff in the evening were great, but rude and weren't the leastbit interested. Breakfast was poor, only two choices of cereal and breakfast was cold. I wouldn't stay here again.

It is difficult to rate the stay, there was no one at checkin on arrival, in the end after going to find a member of staff reception was manned. Reception was deserted on checkout. The room was modern, clean and great. The outside area had a table, chair and a lot of cigarette ends, which could have been swept away. So good rooms, but no visible members of staff at all.

It is difficult to rate the stay, there was no one at checkin on arrival, in the end after going to find a member of staff reception was manned. Reception was deserted on checkout. The room was modern, clean and great. The outside area had a table, chair and a lot of cigarette ends, which could have been swept away. So good rooms, but no visible members of staff at all.

The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you

nice surrondings

nice surrondings

The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you

Nice hotel, very comfortable. Wished the staff were more friendly. A lot of the menu was unavailable as had sold out.

Nice hotel, very comfortable. Wished the staff were more friendly. A lot of the menu was unavailable as had sold out.

Great hotel another great night sleep and awesome breakfast

Room clean Everything worked Would stay again

Bathroom was is poor condition with mould and discoloured grouting was well overdue for a makeover

Bathroom was is poor condition with mould and discoloured grouting was well overdue for a makeover

Room clean Everything worked Would stay again

Lovely hotel in quiet surroundings, staff very friendly and helpful. I would recommend the hotel to anyone.

Lovely hotel in quiet surroundings, staff very friendly and helpful. I would recommend the hotel to anyone.

Our stay was for a short family visit, we have been here before and as the last time it was excellent, the room is large and quite in a part of the hotel with access to the garden with your own seating area, we had a meat in the restaurant and it was the best fish and chips ever, served in a quite corner so we could enjoy a chat over lunch, service couldn't be faulted, absolutely excellent staff. We will stay there again and would strongly recommend it

Our stay was for a short family visit, we have been here before and as the last time it was excellent, the room is large and quite in a part of the hotel with access to the garden with your own seating area, we had a meat in the restaurant and it was the best fish and chips ever, served in a quite corner so we could enjoy a chat over lunch, service couldn't be faulted, absolutely excellent staff. We will stay there again and would strongly recommend it

We were worried to find a place we could stay with our Springer Spaniel, but this is the most pet friendly place we've ever been. There are the regular hotel rooms and pet friendly rooms. So not all rooms have pets which is totally fair as you have people with allergies to dogs. But you are made so very welcome. The welcoming staff even give a dog biscuit. Will stay here again for sure.

We were worried to find a place we could stay with our Springer Spaniel, but this is the most pet friendly place we've ever been. There are the regular hotel rooms and pet friendly rooms. So not all rooms have pets which is totally fair as you have people with allergies to dogs. But you are made so very welcome. The welcoming staff even give a dog biscuit. Will stay here again for sure.

Lovely hotel, quiet clean and the staff very friendly and polite.

Fab location on the outskirts of Winchester. Individual seating area outside ground floor room. Carpets into accommodation area were mismatched and decor a little dated. Room was great - comfy bed and matching furniture. Large comfy tea seater and complimentary tea/coffee/bottled water. Bath was narrow meaning skin made contact with shower curtain. Reception and housekeeping staff were great. Downside - table in restaurant booked for 7, ordered at 7.10 - food to table just after 8pm. Not particularly busy. Expensive food (£18.50 for vegan sausage and mash!). Breakfast buffet was good. Gave 4* due to disappointing meal and service in the restaurant.

Fab location on the outskirts of Winchester. Individual seating area outside ground floor room. Carpets into accommodation area were mismatched and decor a little dated. Room was great - comfy bed and matching furniture. Large comfy tea seater and complimentary tea/coffee/bottled water. Bath was narrow meaning skin made contact with shower curtain. Reception and housekeeping staff were great. Downside - table in restaurant booked for 7, ordered at 7.10 - food to table just after 8pm. Not particularly busy. Expensive food (£18.50 for vegan sausage and mash!). Breakfast buffet was good. Gave 4* due to disappointing meal and service in the restaurant.

The staff were very polite. I stayed for one night.

The staff were very polite. I stayed for one night.

Ok for a one night stay