The hotel is pretty old, but the room was big enough and clean. The Spa is really nice, all amenities needed for a good relaxation. The breakfast and dishes from the restaurant were pretty good. The staff was nice and helpful. The hotel also has free parking.

The hotel is pretty old, but the room was big enough and clean. The Spa is really nice, all amenities needed for a good relaxation. The breakfast and dishes from the restaurant were pretty good. The staff was nice and helpful. The hotel also has free parking.

Unfortunately, despite being charged for a 'business room' to accommodate me, my wife and my daughter we were also, on the last day, also charged for the Spa / pool despite already paying for an upgrade to the business room on day one. The hotel told us that we we're being upgraded to facilitate space for three guests on day one, but on the last day the story changed and we were told the charge was for an extra bed. This wasn't made clear and the service we received when we complained was poor...we were effectively told we were wrong and had to pay for the additional services added! Poor service all round. The hotel facilities were really nice and the bar, food and pool were all decent. However the service received, and the fact that we were overcharged for elements which should have been included spoiled the experience.

Unfortunately, despite being charged for a 'business room' to accommodate me, my wife and my daughter we were also, on the last day, also charged for the Spa / pool despite already paying for an upgrade to the business room on day one. The hotel told us that we we're being upgraded to facilitate space for three guests on day one, but on the last day the story changed and we were told the charge was for an extra bed. This wasn't made clear and the service we received when we complained was poor...we were effectively told we were wrong and had to pay for the additional services added! Poor service all round. The hotel facilities were really nice and the bar, food and pool were all decent. However the service received, and the fact that we were overcharged for elements which should have been included spoiled the experience.

Convenient stay for a trip to Bucharest!

Convenient stay for a trip to Bucharest!

Good customer service, good food and quiet .

Good customer service, good food and quiet .

I booked this property for my husband, my daughter 17 and myself. They only gave us one bed because my daughter was supposed to sleep with us. They made me pay for a extra bed when I made the reservation for 3. I have never had this kind of problem before

I booked this property for my husband, my daughter 17 and myself. They only gave us one bed because my daughter was supposed to sleep with us. They made me pay for a extra bed when I made the reservation for 3. I have never had this kind of problem before

Location, Personnel eager to help

Location, Personnel eager to help

It was a weekend city break. Impressed with the friendliness and efficiency of the reception personnel, which also applies to the rest of the staff. We especially enjoyed the pools, notably the outdoor poolside shower, because we could regulate the temperature!!! We think that the reception area needs some chairs, for tired guests on arrival!!!

It was a weekend city break. Impressed with the friendliness and efficiency of the reception personnel, which also applies to the rest of the staff. We especially enjoyed the pools, notably the outdoor poolside shower, because we could regulate the temperature!!! We think that the reception area needs some chairs, for tired guests on arrival!!!

No dwimming poil available and it was not announced

No dwimming poil available and it was not announced

This is a complete liar, first of all it is not a hotel, but an apartment; second, you book and pay, but when you arrive, they will make an excuse that there is no room, and let you change to another Building, maybe 1-2 km away, worse condition, worse room, worse sanitation, you can even see a big stain on the sofa, very bad, very bad; third, this is already their scam , but they charge the same money and refuse any apology and compensation. It is strongly not recommended to book

This is a complete liar, first of all it is not a hotel, but an apartment; second, you book and pay, but when you arrive, they will make an excuse that there is no room, and let you change to another Building, maybe 1-2 km away, worse condition, worse room, worse sanitation, you can even see a big stain on the sofa, very bad, very bad; third, this is already their scam , but they charge the same money and refuse any apology and compensation. It is strongly not recommended to book

This is not a 4 stars hotel, not even close. The beds are hard and very uncomfortable. The bathroom is very small and old style. We booked 2 rooms for 2 night, but left after one night (didn't even care about getting refund). Moved next door to Crowne Plaza which was much better.

This is not a 4 stars hotel, not even close. The beds are hard and very uncomfortable. The bathroom is very small and old style. We booked 2 rooms for 2 night, but left after one night (didn't even care about getting refund). Moved next door to Crowne Plaza which was much better.

Old furniture, inconfortable bed, very noisy heating and ventilation system, worn and so and so clean sheets. Good breakfast. Avoid if you can.

Old furniture, inconfortable bed, very noisy heating and ventilation system, worn and so and so clean sheets. Good breakfast. Avoid if you can.

Hotel is Old and it shows, rooms smell of smoke, and are generally from the late 80's. Toilet spilled over very unpleasant. Priced very low for a good reason. on the positive side its close to the convention center short walk less than 10 minutes.

Hotel is Old and it shows, rooms smell of smoke, and are generally from the late 80's. Toilet spilled over very unpleasant. Priced very low for a good reason. on the positive side its close to the convention center short walk less than 10 minutes.

I found people at the desk not friendly at all for anyone let alone a customer service employee, almost arrogant and bothered by simple basic questions. The room is outdated, bedsheets very clean and the breakfast really fresh and a lot of variety of yummy options.

I found people at the desk not friendly at all for anyone let alone a customer service employee, almost arrogant and bothered by simple basic questions. The room is outdated, bedsheets very clean and the breakfast really fresh and a lot of variety of yummy options.

I have never been in a Ramada which didnt have irons in the rooms and given it was a 'business' room it was even more surprising. I asked at the front desk if I could get one three times and was told they'd look into it. I never got an iron in the week I was there. The rooms are pretty rundown and the A/C only sort of worked. Not as expected.

I have never been in a Ramada which didnt have irons in the rooms and given it was a 'business' room it was even more surprising. I asked at the front desk if I could get one three times and was told they'd look into it. I never got an iron in the week I was there. The rooms are pretty rundown and the A/C only sort of worked. Not as expected.

I have stayed at Bucharest Parc many many times. The staff is very friendly both at check-in and at the restaurant. The rooms are starting to get tired, some of the light switches dont work.....and this time I found milk..old milk..at the bottom of the kettle when I was going to make myself a cup of coffee in the morning....

I have stayed at Bucharest Parc many many times. The staff is very friendly both at check-in and at the restaurant. The rooms are starting to get tired, some of the light switches dont work.....and this time I found milk..old milk..at the bottom of the kettle when I was going to make myself a cup of coffee in the morning....

The front desk couldn’t locate my reservation and I had to wait one hour. Pool and gym are not free. The bed is not comfortable

Excellent food, customer service, cleanliness!