Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.

Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.

Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.

Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.

Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!

Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!

Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.

Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.

Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.

Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.

Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.

Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.

Not good

Not good

Nice stay.

Nice stay.

You’re greeted by an incredibly friendly front of desk staff, really lovely. There’s a £50 deposit for if you break anything which I wasn’t expecting and was a tad disappointing. The hotel looks a bit like it’s in a 90s time-warp, which personally I enjoyed. The room we stayed in was a little tired, but had a fan and air-con. The TV had a range of channels but also access to Smart TV features - something bigger chains don’t have. The Wi-Fi was down when we arrived but the staff told us BT had been contacted and it was fixed within a few hours of us arriving. This was a free feature of the room and a really good bonus. Overall, the hotel and stay is middle of the road. It’s not the Savoy but for its price point this was good value for money. The milk for the tea was out of date for our June stay, and someone has smoked marijuana in the corridor (not the hotel’s fault) but overall I’d be inclined to recommend this.

Staff are so nice and helpful. Definitely staying here again!!

Staff are so nice and helpful. Definitely staying here again!!

You’re greeted by an incredibly friendly front of desk staff, really lovely. There’s a £50 deposit for if you break anything which I wasn’t expecting and was a tad disappointing. The hotel looks a bit like it’s in a 90s time-warp, which personally I enjoyed. The room we stayed in was a little tired, but had a fan and air-con. The TV had a range of channels but also access to Smart TV features - something bigger chains don’t have. The Wi-Fi was down when we arrived but the staff told us BT had been contacted and it was fixed within a few hours of us arriving. This was a free feature of the room and a really good bonus. Overall, the hotel and stay is middle of the road. It’s not the Savoy but for its price point this was good value for money. The milk for the tea was out of date for our June stay, and someone has smoked marijuana in the corridor (not the hotel’s fault) but overall I’d be inclined to recommend this.

Great for airport. Plenty of parking so ticks the box

Great for airport. Plenty of parking so ticks the box

Friendly staff upon arrival check in was easy. However disappointed to see the bar closed no restaurant available, hotel needs updating has potential to be a cracking place to stay room was a good size beds were in need of a new mattress, internet was poor happy not to of paid for it! Price per night was about right would not want to pay more. Plenty of parking available and the location to Gatwick was great and if it’s just a room you need this is ideal but don’t expect to much

Friendly staff upon arrival check in was easy. However disappointed to see the bar closed no restaurant available, hotel needs updating has potential to be a cracking place to stay room was a good size beds were in need of a new mattress, internet was poor happy not to of paid for it! Price per night was about right would not want to pay more. Plenty of parking available and the location to Gatwick was great and if it’s just a room you need this is ideal but don’t expect to much

Room and hotel in need of some refurbishment throughout. Room very dated and bed and mattress in need of replacement. Shower barely got you wet. Glad was only 1 night after a flight

Room and hotel in need of some refurbishment throughout. Room very dated and bed and mattress in need of replacement. Shower barely got you wet. Glad was only 1 night after a flight

We knew that we had booked room only, but were disappointed to find that there was no facility to provide breakfast The room was fine but dated, tired and the bed was small compared to comparable priced hotels

We knew that we had booked room only, but were disappointed to find that there was no facility to provide breakfast The room was fine but dated, tired and the bed was small compared to comparable priced hotels

Clean basic facilities at a budget price, well positioned for access to Reigate town centre Staff very friendly and helpful and met our requirements

Clean basic facilities at a budget price, well positioned for access to Reigate town centre Staff very friendly and helpful and met our requirements

I turned up at the hotel after a 4 hour journey from the North in order to catch a flight to Gatwick the following morning. Obviously feeling very tired, I was looking forward to a relaxing evening and a good night's sleep. When I arrived I was greeted by the fact that entire hotel had been taken over by a drunk and rowdy wedding including a very loud disco and live music. After first being met with an empty reception followed by an incredibly rude employee and finally by someone else who insisted I should give them a chance, I was shown my room which was directly above the disco. I was then told the entire hotel was booked by the wedding party and the disco would be going until around 1:30am. Needless to say I immediately found another hotel and left. Why the hotel would still offer bookings under these circumstances is a mystery to me. The least they could've done was offer a pre-warning to any potential non wedding guests. Aside from that the room was tiny, smelled unpleasant, had no view from the window and a very small, almost kid sized bed. The Travelodge I was able to find was infinitely more pleasant and thankfully I was able to eventually get a good night's sleep after the couple hours of stress and inconvenience that I definitely didn't need before and after a long trip. Avoid at all costs.

Do not stay here, there is no restaurant or bar. Shower did not work , very dirty room. The bathroom floor was so dirty that i had to ask for extra towls to lay on the floor. Very poor room lighting. One of the teo lights kept flickering so fast it was like a strob light and gave me a headache or you sit in the dark. I took lots of videos and pictures and am demanding a full refund for what i consider to be the worst hotel i have ever stayed in. It should not even be open. Paper cups and no way to stir your tea of coffee building work going on. The list os endless. Its not letting me upload photos. Funny that.