The hurricane impacted the hotel and our plans and I received no help from the hotel or hotels.com on the matter.

The hurricane impacted the hotel and our plans and I received no help from the hotel or hotels.com on the matter.

Nice hotel a little dated but that’s okay.. Only problem I asked for a room on the lower level due to heavy medical equipment and they gave me a lower level room but all the way on the other side of the parking lot and didn’t have a cart to carry heavy medical supplies in the room.. Also, had the jetted tub in my room used it and when I got out noticed that the tub leaked all over the floor..

Average. nothing special.

Average. nothing special.

Great place!!! Staff were super nice and helpful! They went out of there way to make us comfortable!!

Great place!!! Staff were super nice and helpful! They went out of there way to make us comfortable!!

The stay wasn't horrible. The room smelled musty, the shower door would not close all the way. I could barley get any shampoo, conditioner or soap out of the dispinsers in the shower. The staff initially seemed friendly. Then i check my bank account the next day and discovered an additional $300 charge on our account. I calles to find out why and was told that they smelled marijuana in the room after we left. When confronted with the fact that we don't smoke marijuana nir did we smoke marijuana. I was told by the female i was speaking to that she is a certified Marijuana smeller an that marijuana is illegal in South Carolina. I again explained that illegal or nit we did not smoke anything in the room. I tried to explain I work in the medical field and my husband is a commercial truck driver and is tested regularly. That person I was speaking to became irate when we again told her we did not an would not smoke anything in a hotel room. That maybe the cleaning people did. They have refused to refund the money. I was told I could speak to the manage and that he came in at midnight. However when I stayed up to call the manager at midnight I was told he would be there around 1 or 2 AM. I again explained the situation and again was told that we did it. I then told the gentlemen on the phone that if this did not get resolved I would contact an attorney. He then told me he could no longer talk to me an th call was disconnected.

The stay wasn't horrible. The room smelled musty, the shower door would not close all the way. I could barley get any shampoo, conditioner or soap out of the dispinsers in the shower. The staff initially seemed friendly. Then i check my bank account the next day and discovered an additional $300 charge on our account. I calles to find out why and was told that they smelled marijuana in the room after we left. When confronted with the fact that we don't smoke marijuana nir did we smoke marijuana. I was told by the female i was speaking to that she is a certified Marijuana smeller an that marijuana is illegal in South Carolina. I again explained that illegal or nit we did not smoke anything in the room. I tried to explain I work in the medical field and my husband is a commercial truck driver and is tested regularly. That person I was speaking to became irate when we again told her we did not an would not smoke anything in a hotel room. That maybe the cleaning people did. They have refused to refund the money. I was told I could speak to the manage and that he came in at midnight. However when I stayed up to call the manager at midnight I was told he would be there around 1 or 2 AM. I again explained the situation and again was told that we did it. I then told the gentlemen on the phone that if this did not get resolved I would contact an attorney. He then told me he could no longer talk to me an th call was disconnected.

The motel was clean and quiet. Our room was nice and clean. The water pressure was really low in the sink and shower. The shower needed a better cleaning.

The motel was clean and quiet. Our room was nice and clean. The water pressure was really low in the sink and shower. The shower needed a better cleaning.

Checking in was long and had to wait 15 minutes while the clerk did other tasks and ignored us. When I asked about the pool hours she didn’t have a clear answer. Said until 8 or until it was dirty. Not sure what that means. Made me rethink of getting in it. Room smelled terrible. Bed was hard, and we didn’t sleep well. Breakfast was so-so. Bagels were stale. Coffee was very strong and tasted old. Gym is not 24 hours. Machines are older and dirty. No working ice machine and stairs on our side were emergency exit only. Which was bad because the elevator smelled bad. They put a $100 hold on your account for incidentals and we had to pay county taxes so the price in Hotels.com doesn’t include those, so be prepared to pay more.

Checking in was long and had to wait 15 minutes while the clerk did other tasks and ignored us. When I asked about the pool hours she didn’t have a clear answer. Said until 8 or until it was dirty. Not sure what that means. Made me rethink of getting in it. Room smelled terrible. Bed was hard, and we didn’t sleep well. Breakfast was so-so. Bagels were stale. Coffee was very strong and tasted old. Gym is not 24 hours. Machines are older and dirty. No working ice machine and stairs on our side were emergency exit only. Which was bad because the elevator smelled bad. They put a $100 hold on your account for incidentals and we had to pay county taxes so the price in Hotels.com doesn’t include those, so be prepared to pay more.

Second stay here. Showers had mold both times. Very convenient location and good price with facilities and breakfast included. Went to gym, treadmill was defective. Pool had sediment on bottom but to be fair, I went at 9pm. Lots of free parking.

Second stay here. Showers had mold both times. Very convenient location and good price with facilities and breakfast included. Went to gym, treadmill was defective. Pool had sediment on bottom but to be fair, I went at 9pm. Lots of free parking.

Location

Location

The staff was super polite

The staff was super polite

The staff was very nice and accommodating. Continental breakfast was good. The beds were pretty comfortable. The bathroom was not up to my standard of clean. Overall for my stay, it was fine for what we needed.

The staff was very nice and accommodating. Continental breakfast was good. The beds were pretty comfortable. The bathroom was not up to my standard of clean. Overall for my stay, it was fine for what we needed.

Nice and new. Good hot breakfast, ready at 6 am.

Nice and new. Good hot breakfast, ready at 6 am.

No issues really. The hotel was great for what I needed, which was simply a safe and affordable room for the night. I really appreciated the very reasonable pet fee.

No issues really. The hotel was great for what I needed, which was simply a safe and affordable room for the night. I really appreciated the very reasonable pet fee.

Wonderful staff & good service

Wonderful staff & good service

Extremely friendly front desk and cleaning people. The breakfast staff was amazing and so nice.

Extremely friendly front desk and cleaning people. The breakfast staff was amazing and so nice.

needs updating

needs updating

When I arrived at 3:10 pm there were a lobby full of check-in's and I was 3rd in line of at least 6. The Front Desk Clerk Paro (sp?) was the only one at the desk. She was doing it all and everyone knew she was working hard and she was very comforting did an excellent job. Her help showed up about 3:20pm. Mind you check in as 3pm. It all worked out and Paro deserves a RAISE! Hotel was clean, comfortable, close to town/restaurants and even Food Lion! Location Location Location!! Breakfast was hands down one of the BEST breakfast of any higher end hotels and it was tasteful and abundant! Thank you All for your hard work and attention to detail in making my business trip a pleasure stay. Very grateful. Thank you again!