check in is supposed to be 4 PM. We got there at 6:30PM and had 2 rooms reserved but they were not ready. They told us they only had 3 housekeepers because one had an emergency. We had just driven 5 hours, one of us was sick and the our son had just graduated from the Marine Corps boot camp the day prior so everyone was exhausted. We had to load everything back in our car, and we went to eat. They told us when we got back that they had the rooms ready 15 minutes after we left, but it was still a huge inconvenience - it was 2.5 past check in time. The A/C unit in one of our rooms literally fell completely apart and the rooms were apparently facing a busy road because all we heard all night was traffic. In addition, I chose to "pay at property" but my credit card was charged earlier that day, way before check in time and I would like to know why. The general manager refunded us $20 per room for the late check-in incident.

check in is supposed to be 4 PM. We got there at 6:30PM and had 2 rooms reserved but they were not ready. They told us they only had 3 housekeepers because one had an emergency. We had just driven 5 hours, one of us was sick and the our son had just graduated from the Marine Corps boot camp the day prior so everyone was exhausted. We had to load everything back in our car, and we went to eat. They told us when we got back that they had the rooms ready 15 minutes after we left, but it was still a huge inconvenience - it was 2.5 past check in time. The A/C unit in one of our rooms literally fell completely apart and the rooms were apparently facing a busy road because all we heard all night was traffic. In addition, I chose to "pay at property" but my credit card was charged earlier that day, way before check in time and I would like to know why. The general manager refunded us $20 per room for the late check-in incident.

We stayed at the start of our trip and then again on the way home. The hotel is in great condition, the staff is very helpful and friendly, and the breakfast was very good! It is convenient to I-90 and there are many restaurants nearby.

We stayed at the start of our trip and then again on the way home. The hotel is in great condition, the staff is very helpful and friendly, and the breakfast was very good! It is convenient to I-90 and there are many restaurants nearby.

Clean, friendly staff & conveniently located.

Clean, friendly staff & conveniently located.

It was a nice hotel. What l would expect from a Hampton

Lack of dinning facilities close by without having to drive.

Closeness to stores and restaurants.

Closeness to stores and restaurants.

It was great! Friendly staff! Nice pool too.

Good

It was great! Friendly staff! Nice pool too.

Good

The room wasn’t the cleanest and had a musty smell. Grout in the floor was dirty and the bathroom walls were not in the best shape.

The room wasn’t the cleanest and had a musty smell. Grout in the floor was dirty and the bathroom walls were not in the best shape.

It was spectacular, comfortable, and a HUGE variety of breakfast as well as the staff were extremely kind and everything was amazing. Best Hotel I have ever been at, as well as it's extremely clean and tidy, and not only that, it was quiet and great the whole night, if I could I would rate even 10/5.

It was spectacular, comfortable, and a HUGE variety of breakfast as well as the staff were extremely kind and everything was amazing. Best Hotel I have ever been at, as well as it's extremely clean and tidy, and not only that, it was quiet and great the whole night, if I could I would rate even 10/5.

Got a good night sleep, breakfast was very good and staff were extremely helpful and friendly!

Got a good night sleep, breakfast was very good and staff were extremely helpful and friendly!

Great!

Great!

It was great.

It was great.

Conveniently located, front desk staff great. Beds were too firm for our liking, breakfast was okay.

Conveniently located, front desk staff great. Beds were too firm for our liking, breakfast was okay.

Great place, great staff

Great place, great staff

The stay was good. I ordered an handicap accessible room due to recent hip replacement surgery. However, the water ran out the door of the bathroom. A lot of cleaning up the floor as there was no housekeeping for the weekend until checked out.

The stay was good. I ordered an handicap accessible room due to recent hip replacement surgery. However, the water ran out the door of the bathroom. A lot of cleaning up the floor as there was no housekeeping for the weekend until checked out.

We were not happy at all! The sheets didn’t fit the mattress, the shower did not work right we had to call maintenance to get it fixed. We went down for breakfast and they were out of everything. I asked for help at the desk and she said that the breakfast employee had an emergency and left! Overall I would rate it a 2 out of 10! Would never recommend it!

We were not happy at all! The sheets didn’t fit the mattress, the shower did not work right we had to call maintenance to get it fixed. We went down for breakfast and they were out of everything. I asked for help at the desk and she said that the breakfast employee had an emergency and left! Overall I would rate it a 2 out of 10! Would never recommend it!