The only concern I had is the bathroom is very small. The toilet is down too low. I usually get a handicap room; however, I did not see any availability. I have to use a rollator and it wouldn't fit in the bathroom.

Very friendly staff, from the valet to the desk clerks. Nice selection of options in the restaurant. Quite a few eating establishments within walking distance as well. Clean and comfortable!

The only concern I had is the bathroom is very small. The toilet is down too low. I usually get a handicap room; however, I did not see any availability. I have to use a rollator and it wouldn't fit in the bathroom.

Front lobby was clean and inviting. The room was comfortable and bathroom was updated nice shower.

Front lobby was clean and inviting. The room was comfortable and bathroom was updated nice shower.

I don’t remember the name of the lady that checked us in but she was very friendly. The hotel is within walking distance of many places to eat and drink, basketball arena and baseball field. Even walking distance to the casino. The only thing I did not like was the need for valet parking. Would have liked a private lot for coming and going.

I don’t remember the name of the lady that checked us in but she was very friendly. The hotel is within walking distance of many places to eat and drink, basketball arena and baseball field. Even walking distance to the casino. The only thing I did not like was the need for valet parking. Would have liked a private lot for coming and going.

Nice stay. Super convenient if you are downtown and walking. It is about 100 yds from the baseball/basketball parks and casino. Parking is valet so request early at check out time.

Nice stay. Super convenient if you are downtown and walking. It is about 100 yds from the baseball/basketball parks and casino. Parking is valet so request early at check out time.

$50 for valet parking is crazyyyy but other than that nice room and atmosphere would recommend

$50 for valet parking is crazyyyy but other than that nice room and atmosphere would recommend

Checked in with no issues, onsitr restaurant very good, valet parking very efficient.

Checked in with no issues, onsitr restaurant very good, valet parking very efficient.

Clean rooms. Close to most major Cleveland attractions

Clean rooms. Close to most major Cleveland attractions

All good, quick check in.

All good, quick check in.

Not great Valet was awful No where to be found and very expensive

Not great Valet was awful No where to be found and very expensive

Wonderful experience overall - hotel seemed on the newer side and well kept. The staff was friendly, even allowing for early check in since they had a room available. Id recommend to anyone visiting Cleveland looking for a good value and centrally located. Night near the baseball stadium

It’s always an amazing experience. Always

It’s always an amazing experience. Always

For the price, the room was surprisingly nice, clean, and comfortable. Had to pay for valet parking and breakfast, but it worked out well. Only 1 elevator working and some damage in the bathroom, but I would definitely recommend this place to others.

For the price, the room was surprisingly nice, clean, and comfortable. Had to pay for valet parking and breakfast, but it worked out well. Only 1 elevator working and some damage in the bathroom, but I would definitely recommend this place to others.

This place looks so fancy in pictures, sure! At the end of the day it was basically a cardboard box of a room in terms of size and sound quality! Im saying if someone sneezed four rooms down, you could simply say bless you and they'd thank you. If someone was walking down the road on the opposite side, you could hear their footsteps.

This place looks so fancy in pictures, sure! At the end of the day it was basically a cardboard box of a room in terms of size and sound quality! Im saying if someone sneezed four rooms down, you could simply say bless you and they'd thank you. If someone was walking down the road on the opposite side, you could hear their footsteps.

Parking is the worst. They force valet but under staff that department. There during a huge double event and half the street was blocked. I had to pay for over night parking because i could not physically get to the valet line.

Parking is the worst. They force valet but under staff that department. There during a huge double event and half the street was blocked. I had to pay for over night parking because i could not physically get to the valet line.

Our stay overall was good. I would stay here again but would think twice about valet. We had multiple incidents with valet service. The wait was always long. There is a sign to give 15 minutes but that was definitely exceeded. The last morning they couldn’t “find” our car. We were headed to the airport and gave extra time for the valet since the week wait times were really long. On one occasion we were coming back tot he hotel and the valet, there was o my one for about 20 cars and we needed to wait. The sweet Front Desk Manager helped us out so we could get the the baseball game. The valet needs improved. Now on to the room. It was very clean, perfect for two. The bed was comfortable and noise level and black room was great for us. We did have a scare on the 2nd day there we were in our room in the afternoon and housekeeping came in but saw us there and quickly left. We got a call from the front desk saying we had been checked out of the hotel and the housekeeping was coming to clean. I was panicked since we had four more nights on our stay. I asked if we could book a room and she said they were full. I pulled up my reservation and it was correct for our full stay. I showed the Front Desk and she fixed the reservation. Someone on their end had checked us out early. We were able to stay. Thank goodness. Over than that we had a phenomenal stay. The Headliner breakfast buffet was good. The location to the ballpark and restaurants was perfect for when we didn’t have a rental.

Our stay overall was good. I would stay here again but would think twice about valet. We had multiple incidents with valet service. The wait was always long. There is a sign to give 15 minutes but that was definitely exceeded. The last morning they couldn’t “find” our car. We were headed to the airport and gave extra time for the valet since the week wait times were really long. On one occasion we were coming back tot he hotel and the valet, there was o my one for about 20 cars and we needed to wait. The sweet Front Desk Manager helped us out so we could get the the baseball game. The valet needs improved. Now on to the room. It was very clean, perfect for two. The bed was comfortable and noise level and black room was great for us. We did have a scare on the 2nd day there we were in our room in the afternoon and housekeeping came in but saw us there and quickly left. We got a call from the front desk saying we had been checked out of the hotel and the housekeeping was coming to clean. I was panicked since we had four more nights on our stay. I asked if we could book a room and she said they were full. I pulled up my reservation and it was correct for our full stay. I showed the Front Desk and she fixed the reservation. Someone on their end had checked us out early. We were able to stay. Thank goodness. Over than that we had a phenomenal stay. The Headliner breakfast buffet was good. The location to the ballpark and restaurants was perfect for when we didn’t have a rental.

This hotel is stunning and extremely clean. The staff is nice and accommodating. Only down fall is don’t valet park your car unless you want to wait 45-75 mins to get your vehicle.

This hotel is stunning and extremely clean. The staff is nice and accommodating. Only down fall is don’t valet park your car unless you want to wait 45-75 mins to get your vehicle.