Clean room, scratchy thin towels. Outside doors not locked at night

I stayed at this hotel while dropping my son off at Notre Dame. We did the same thing last year and were pleased enough that I chose to come back to the same hotel this year. A good value compared to other hotels that are more expensive, especially with increased rates at times like this. When we arrived, our room had not been cleaned. The woman at the front desk let us know this in advance and offered either to refund our money or to give it a quick clean. Since I was pretty sure we couldn't find another room at this late date, I accepted her offer and we stayed. I don't know her name but she was great under the circumstances. The room was given a full cleaning first thing the next morning and the manager offered a partial refund, which was appreciated.

I stayed at this hotel while dropping my son off at Notre Dame. We did the same thing last year and were pleased enough that I chose to come back to the same hotel this year. A good value compared to other hotels that are more expensive, especially with increased rates at times like this. When we arrived, our room had not been cleaned. The woman at the front desk let us know this in advance and offered either to refund our money or to give it a quick clean. Since I was pretty sure we couldn't find another room at this late date, I accepted her offer and we stayed. I don't know her name but she was great under the circumstances. The room was given a full cleaning first thing the next morning and the manager offered a partial refund, which was appreciated.

I booked 3 nights. After the 1st day I came back to the hotel, the keys didn’t work to open the door. Went downstairs and asked front desk to reactivate my key. When I entered the room, all my clothes in a bag and my makeup bag left in the room all gone. The front desk lady helped me looked everywhere and finally found my stuff inside a cleaning lady’s cart! When asked the manager what happened he couldn’t give me reasonable answer and wanted to send me run around dealing with Expedia. Until I showed him the receipt that I paid for 3 nights. He refunded my money and wanted to switch me to another room but I have to pay for that. I just left because I felt unsafe. A couple next to me had problems with their room as well. It’s a shady place and I would never return.

I booked 3 nights. After the 1st day I came back to the hotel, the keys didn’t work to open the door. Went downstairs and asked front desk to reactivate my key. When I entered the room, all my clothes in a bag and my makeup bag left in the room all gone. The front desk lady helped me looked everywhere and finally found my stuff inside a cleaning lady’s cart! When asked the manager what happened he couldn’t give me reasonable answer and wanted to send me run around dealing with Expedia. Until I showed him the receipt that I paid for 3 nights. He refunded my money and wanted to switch me to another room but I have to pay for that. I just left because I felt unsafe. A couple next to me had problems with their room as well. It’s a shady place and I would never return.

It was ok clean good for the price down the street from Notre Dame

It was ok clean good for the price down the street from Notre Dame

Wi-fi is practically non-functional, meaning any internet device that is not in a data plan is useless. The building has one elevator that often makes ominous noises, and the stairs trigger the fire alarm.

Wi-fi is practically non-functional, meaning any internet device that is not in a data plan is useless. The building has one elevator that often makes ominous noises, and the stairs trigger the fire alarm.

Booked four rooms for my team and arrived to find dead bugs and an overwhelming chemical smell in the one room a team member checked into. We all opted to find somewhere else to stay. Two weeks later I came to realized I’d been billed for the entire reservation!!! I’m am outraged and extremely dissatisfied with Hotels.com support and assistance getting our money refunded.

Booked four rooms for my team and arrived to find dead bugs and an overwhelming chemical smell in the one room a team member checked into. We all opted to find somewhere else to stay. Two weeks later I came to realized I’d been billed for the entire reservation!!! I’m am outraged and extremely dissatisfied with Hotels.com support and assistance getting our money refunded.

Kids were caught breaking into cars, including ours. Luckily, they were chased away by security, nothing taken.

Kids were caught breaking into cars, including ours. Luckily, they were chased away by security, nothing taken.

Clean and affordable what more is there to say ☺️

Good place to stay,Spent 2 nights,I’d definitely stay again.

Good place to stay,Spent 2 nights,I’d definitely stay again.

Clean and comfortable. Staff at the desk, was not always able to be reached; not by phone or face to face. Rooms have no microwave nor does the hotel. Fridge leaked and did not cool. We came in and there was a puddle on the floor. We cleaned it but needed a towel and front desk person was hard to find. Overall it was clean and comfortable. We did see some great fireworks.

Clean and comfortable. Staff at the desk, was not always able to be reached; not by phone or face to face. Rooms have no microwave nor does the hotel. Fridge leaked and did not cool. We came in and there was a puddle on the floor. We cleaned it but needed a towel and front desk person was hard to find. Overall it was clean and comfortable. We did see some great fireworks.

I reserved an accessible room. I have some mobility issues. I was given a hearing impaired room. I’m not deaf. No one asked what type of accessible room I needed or wanted. I was too tired to argue so I made due but it meant no shower for me today.

I reserved an accessible room. I have some mobility issues. I was given a hearing impaired room. I’m not deaf. No one asked what type of accessible room I needed or wanted. I was too tired to argue so I made due but it meant no shower for me today.

There was no lights working only in the bathroom

There was no lights working only in the bathroom

The room was nice and clean with a comfortable bed

The room was nice and clean with a comfortable bed

better towels

better towels

They did a good job of redoing an older property. Room was small; even a couple might find it cramped. But at the price good for a lone traveller. Lack of a microwave annoyed me because I couldn’t make a hot drink. Fridge was fine, bathroom simple but gleaming. If you travel with an electric kettle or don’t care about having a hot drink, for the price it’s a bargain.

They did a good job of redoing an older property. Room was small; even a couple might find it cramped. But at the price good for a lone traveller. Lack of a microwave annoyed me because I couldn’t make a hot drink. Fridge was fine, bathroom simple but gleaming. If you travel with an electric kettle or don’t care about having a hot drink, for the price it’s a bargain.

It was a decent hotel

It was a decent hotel

Very clean comfortable room.

Very clean comfortable room.