Hot tub was out of service and looked like it had been for a while. Indoor pool but no heat in the room or pool. Water was COLD

We put in when selecting hotel we wanted hot tub and breakfast. No hot tub doesnt work. They ran out of food for the breakfast not even cereal. The waffle iron didnot work. Our room was dusty. We were suppose to get a inside court room. Our view was a empty hotel. Rude front desk worker. For 214.00 I would expect more.

We put in when selecting hotel we wanted hot tub and breakfast. No hot tub doesnt work. They ran out of food for the breakfast not even cereal. The waffle iron didnot work. Our room was dusty. We were suppose to get a inside court room. Our view was a empty hotel. Rude front desk worker. For 214.00 I would expect more.

Terrible! The pool was freezing (63 degrees) because they unplugged the heater to save $. There was also an empty hottub for the same reason. Our entire 2 night stay there was broken glass on the pool deck. Screaming kids running the halls all hours and the flooring in the hallway has a hole in it covered with a small rug. I am disabled and the ONLY reason we booked here was beacuse I needed to have the use of the pool. The young girl working at the desk was rude when we requested to have the heater plugged back in. When i attempted to use the washroom near the lobby during the late eveving, i encountered a clearly, homeless woman bathing herself in the sink (partially nude). The exterior doors do not lock at night so can just wander in-and they do! Rooms were clean with the exception of the stains on the carpet and windows were filthy. Don't be fooled by pics online. This hotel doesn't resemble them at all...

Terrible! The pool was freezing (63 degrees) because they unplugged the heater to save $. There was also an empty hottub for the same reason. Our entire 2 night stay there was broken glass on the pool deck. Screaming kids running the halls all hours and the flooring in the hallway has a hole in it covered with a small rug. I am disabled and the ONLY reason we booked here was beacuse I needed to have the use of the pool. The young girl working at the desk was rude when we requested to have the heater plugged back in. When i attempted to use the washroom near the lobby during the late eveving, i encountered a clearly, homeless woman bathing herself in the sink (partially nude). The exterior doors do not lock at night so can just wander in-and they do! Rooms were clean with the exception of the stains on the carpet and windows were filthy. Don't be fooled by pics online. This hotel doesn't resemble them at all...

It would have been nice stay bud the bar was never open when we were there and the hot tub was closed everyday

It would have been nice stay bud the bar was never open when we were there and the hot tub was closed everyday

Clean but breakfast facilities very limited

Front desk was very friendly, lobby is large and comfy looking. The check in via text was easy. Overall room appeared clean but had a very musty smell, which improved slightly when we turned the air on. Breakfast was slightly underwhelming but had a good variety.

Front desk was very friendly, lobby is large and comfy looking. The check in via text was easy. Overall room appeared clean but had a very musty smell, which improved slightly when we turned the air on. Breakfast was slightly underwhelming but had a good variety.

Clean but breakfast facilities very limited

Availability, cllean and quiet

I have been in better best western plus hotels, noisy by the freeway (which was not stated). The breakfast was a joke, same stuff every day not much of a variety, no snacks or pop to buy. The refrigerator stopped working. I would not go back .

Very mid level experience. Dirty, old, broken and run down. Price point didn’t match the facility at all. Didn’t get what we paid for at all. Disappointed

They do excellent job

Nice to have fireplace and hot tub in room. Exterior needs maintenance

We got the room because it said there was a hot tub. It was broke. Get up to the room. The refrigerator isnt working. The breakfast was cold. I would not stay here again.

HOTEL HAS BED BUGS!!!!! DO NOT STAY

HOTEL HAS BED BUGS!!!!! DO NOT STAY

Hot tub was out of order and we were not notified. It was one of thr main reasons we picked this spot, we wanted a hot tub. Everything else was fine. Room was clean. Towels are small.

It was a little dated.

This is not what I expect from a best western plus chain. It was also a Days Inn The balcony rooms I guess were for smokers, as there was a huge bucket of cigarette butts left there. Could smell lots of smoke and weed coming through the air conditioning unit.

This is not what I expect from a best western plus chain. It was also a Days Inn The balcony rooms I guess were for smokers, as there was a huge bucket of cigarette butts left there. Could smell lots of smoke and weed coming through the air conditioning unit.

At 78yo I didn't appreciate having to carry my luggage up and down stairs. No elevator.

At 78yo I didn't appreciate having to carry my luggage up and down stairs. No elevator.

The room are smelly urine and mildew. The bathroom have the urine smells like they never cleaned it.they did not refresh our bathroom or stock with toilet paper, It’s a waste we had two room between me and my sister room 137 and 135

The room are smelly urine and mildew. The bathroom have the urine smells like they never cleaned it.they did not refresh our bathroom or stock with toilet paper, It’s a waste we had two room between me and my sister room 137 and 135

Clean, nice pool and good breakfast

Clean, nice pool and good breakfast

Everything was clean and quiet.

Everything was clean and quiet.

Everything was great thanks. We had a good girl,s trip.