The room was infested with roaches!

The room was infested with roaches!

I Love their Staff they are so understanding and sweet and let's not forget very professional. The Room was clean and just right for me and my daughters to feel safe and comfortably. Love y'all for the hand y'all handout to someones they see is struggling. God Bless y’all and your family!

By accident, I booked twice same hotel for the same night. I tried to ask for my money back. They told me they cannot refund my money even when I showed them all the pictures with all the pictures I cockroaches was everywhere even was underwear. The room never got cleaned. It was the worst experience ever.

By accident, I booked twice same hotel for the same night. I tried to ask for my money back. They told me they cannot refund my money even when I showed them all the pictures with all the pictures I cockroaches was everywhere even was underwear. The room never got cleaned. It was the worst experience ever.

The room was not cleaned and the lock on the door did not work.

The room was not cleaned and the lock on the door did not work.

The wonderful ladies at the front desk were awesome!!!! Our key cards didn't work so much for the door and we had to go and correct that problem... and they were ALLLLLL so nice and friendly to myself and my family.We did find a few roaches around, but, nothing too bad.We will recommend and we will be staying here in the future :)

The wonderful ladies at the front desk were awesome!!!! Our key cards didn't work so much for the door and we had to go and correct that problem... and they were ALLLLLL so nice and friendly to myself and my family.We did find a few roaches around, but, nothing too bad.We will recommend and we will be staying here in the future :)

Worse hotel I have encountered. Over night lady was sweet as pie. She deserves a raise or better place to work at. Room had roaches, no blankets, missing counter top and cabinet in the kitchenette, AC barely worked and made noises all night.

Worse hotel I have encountered. Over night lady was sweet as pie. She deserves a raise or better place to work at. Room had roaches, no blankets, missing counter top and cabinet in the kitchenette, AC barely worked and made noises all night.

The check in staff was lovely. Hats off to her for doing a job that can't be easy. When we went to check in they did not have the 2 twin beds i had booked a week ago, so we were moved to a room with a king bed. No big deal, but i could see that being an issue for some. The main problem were the roaches. We went out for dinner and when i came back and turned on the light, 2 adults and a dozen nymph stage roaches scurried off the table. I must have stepped on and killed a dozen of the baby ones over the course the night. The sheets and bed were clean, though there were several old cigarette burns in the blankets. We went ahead and stayed the night due to it being a 4 hour trip home, and the linens being clean, as were the towels. TLDR the towels and sheets were clean, the staff was pleasant, and the room was inexpensive, but they have a heck of a roach infestation.

The check in staff was lovely. Hats off to her for doing a job that can't be easy. When we went to check in they did not have the 2 twin beds i had booked a week ago, so we were moved to a room with a king bed. No big deal, but i could see that being an issue for some. The main problem were the roaches. We went out for dinner and when i came back and turned on the light, 2 adults and a dozen nymph stage roaches scurried off the table. I must have stepped on and killed a dozen of the baby ones over the course the night. The sheets and bed were clean, though there were several old cigarette burns in the blankets. We went ahead and stayed the night due to it being a 4 hour trip home, and the linens being clean, as were the towels. TLDR the towels and sheets were clean, the staff was pleasant, and the room was inexpensive, but they have a heck of a roach infestation.

I checked in room and was greeted by multiple roaches. The restroom and tub, infested with roaches. I checked out immediately and was told that I could not get a refund. The customer service in the beginning with Ms shanti was good. She went above and beyond but once we got to the room and saw it, we were displeased. Her manager was very rude. She didn’t offer us anything. She does not need to be a manager. I will be calling corporate today. Anywho, book at your own risk

I checked in room and was greeted by multiple roaches. The restroom and tub, infested with roaches. I checked out immediately and was told that I could not get a refund. The customer service in the beginning with Ms shanti was good. She went above and beyond but once we got to the room and saw it, we were displeased. Her manager was very rude. She didn’t offer us anything. She does not need to be a manager. I will be calling corporate today. Anywho, book at your own risk

Good

Good

Horrible, would not recommend it to anyone. This horrible hotel sold our confirmed reservation as there was high demand during those days and shamelessly told us to apply for credit.

Horrible, would not recommend it to anyone. This horrible hotel sold our confirmed reservation as there was high demand during those days and shamelessly told us to apply for credit.

Good rooms

Good rooms

Ok

Ok

Ok

Staff is also Awesome Just have a roach Problem

Staff is also Awesome Just have a roach Problem

Property had no power and office was closed. Should have taken the availability removed. Lost my $$$

Property had no power and office was closed. Should have taken the availability removed. Lost my $$$

They sold our room to someone else despite having reserved a room with two double beds. They then put us in a room with a single queen bed even though I was there with a business partner.

They sold our room to someone else despite having reserved a room with two double beds. They then put us in a room with a single queen bed even though I was there with a business partner.

It was so bad we never checked in. We stayed elsewhere. Please refund our money. This motel will taint Expedias reputation.

It was so bad we never checked in. We stayed elsewhere. Please refund our money. This motel will taint Expedias reputation.