Needs update

Good: Easy Check in Bad: Hot tub would not get hot. Sauna took forever to heat up. Spoiled milk at breakfast.

Good: Easy Check in Bad: Hot tub would not get hot. Sauna took forever to heat up. Spoiled milk at breakfast.

Needs update

Excellent 2 night stay for a solo female traveler with dog. I felt safe, room was very clean, staff friendly, dog welcomed. Breakfast was standard, but well appointed. I did not try pool or hot tub. Wi-Fi was a little slow, but worked just fine. The city has a great Dog Park, beach, and the steakhouse on the lake was a great choice for a drink and late night snack.

I travel a lot for work, and there was nothing during this stay that I would rate above average. From the first time I entered the room, I was not impressed. There was a large wardrobe that almost blocked the entrance into the room, and this was the only place to hang any clothing. There was an unpleasant odor that I couldn't place, but I bought an air freshener, which helped. The climate control had a sign on it stating that it was controlled on the wall, but I looked at every wall and couldn't find the thermostat. I called the front desk to ask about it and was told, "If you don't see it, you probably have to use the controls on the unit. But they don't work very well, so you'll have to mess around with them." When I finally got a good temperature, I was afraid to change it again! When I turned down the bed, I saw that the sheets were so worn that I could literally see through them. And the bedspread was well-worn too (but I couldn't see through it!). The shower curtain was so thin that some water actually went through it onto the floor. And the towels were small and very well-used. The one positive was that I didn't see any obvious dirt, but that smell made it feel dirty anyway. Would not recommend.

I travel a lot for work, and there was nothing during this stay that I would rate above average. From the first time I entered the room, I was not impressed. There was a large wardrobe that almost blocked the entrance into the room, and this was the only place to hang any clothing. There was an unpleasant odor that I couldn't place, but I bought an air freshener, which helped. The climate control had a sign on it stating that it was controlled on the wall, but I looked at every wall and couldn't find the thermostat. I called the front desk to ask about it and was told, "If you don't see it, you probably have to use the controls on the unit. But they don't work very well, so you'll have to mess around with them." When I finally got a good temperature, I was afraid to change it again! When I turned down the bed, I saw that the sheets were so worn that I could literally see through them. And the bedspread was well-worn too (but I couldn't see through it!). The shower curtain was so thin that some water actually went through it onto the floor. And the towels were small and very well-used. The one positive was that I didn't see any obvious dirt, but that smell made it feel dirty anyway. Would not recommend.

Excellent 2 night stay for a solo female traveler with dog. I felt safe, room was very clean, staff friendly, dog welcomed. Breakfast was standard, but well appointed. I did not try pool or hot tub. Wi-Fi was a little slow, but worked just fine. The city has a great Dog Park, beach, and the steakhouse on the lake was a great choice for a drink and late night snack.

It was only one night, but it was clean and the service was nice and helpful. The kids loved the pool.

It was only one night, but it was clean and the service was nice and helpful. The kids loved the pool.

Great outdoor area for Mypup

Great outdoor area for Mypup

Staff was great, area was good, facility was ok. Expensive

Staff was great, area was good, facility was ok. Expensive

Rooms were spacious. I like the idea of the vanity being separate from the shower area.

Rooms were spacious. I like the idea of the vanity being separate from the shower area.

I rated a 3. /5 because of only good to poor front desk service. Had to ring for service then wait several minutes upon check in . Computer program did not have my reservation online. Breakfast service gets a 2/5. Cold,hard biscuits, lukewarm coffee.

I rated a 3. /5 because of only good to poor front desk service. Had to ring for service then wait several minutes upon check in . Computer program did not have my reservation online. Breakfast service gets a 2/5. Cold,hard biscuits, lukewarm coffee.

The floor of our room was literally wet for the entire four night stay. My concern was mold. Used towels and trash needs to be placed in the hallway each morning as they only freshen your room every three days. Toilet leaked and bugs in the pool completed our miserable stay.. Definitely would mit recommend.

The floor of our room was literally wet for the entire four night stay. My concern was mold. Used towels and trash needs to be placed in the hallway each morning as they only freshen your room every three days. Toilet leaked and bugs in the pool completed our miserable stay.. Definitely would mit recommend.

Pool closed due to murky water, jacuzzi in unit broken, electric outlets in room not all working so difficult to charge devices. A lot of money to pay for a room that didn’t give the amenities we thought we were paying for.

Pool closed due to murky water, jacuzzi in unit broken, electric outlets in room not all working so difficult to charge devices. A lot of money to pay for a room that didn’t give the amenities we thought we were paying for.

The room smelled stale and of cigarette smoke even though it was a non smoking room. I am asthmatic and it really bothered my lungs. I am 78 years old and have traveled a great deal in my lifetime. It was the worst bed ever! The breakfast each day however was very good and a great way to start our day!

The room smelled stale and of cigarette smoke even though it was a non smoking room. I am asthmatic and it really bothered my lungs. I am 78 years old and have traveled a great deal in my lifetime. It was the worst bed ever! The breakfast each day however was very good and a great way to start our day!

I would have booked a different hotel if I had known the hot tub was out of service

I would have booked a different hotel if I had known the hot tub was out of service

The desk manager was grumpy and curt - not customer friendly at all. The lady that cleaned our room was very kind and thorough. The breakfast was lacking - food missing, even with more than two hours remaining; milk was starting to sour; garbage was full; only apples for fruit. No shower soap provided. Overall, less than satisfying.

The desk manager was grumpy and curt - not customer friendly at all. The lady that cleaned our room was very kind and thorough. The breakfast was lacking - food missing, even with more than two hours remaining; milk was starting to sour; garbage was full; only apples for fruit. No shower soap provided. Overall, less than satisfying.

Our room was great!! Very clean and spacious. Staff was friendly and helpful.

Our room was great!! Very clean and spacious. Staff was friendly and helpful.

Pool always closed. Caleb needs to figure that out thank you.

Paper thin walls, lumpy pillows and mattresses, entire place smelled of mold.