Great service, excellent breakfast, and large rooms!!

The room was clean. Happy hour snacks were not very good and very minimal. The happy hour line at the reception was very long. The hotel was very busy with a conference and only one bartender so it was a little frustrating waiting in a long line. The staff was very very friendly.

The room was clean. Happy hour snacks were not very good and very minimal. The happy hour line at the reception was very long. The hotel was very busy with a conference and only one bartender so it was a little frustrating waiting in a long line. The staff was very very friendly.

Room was out dated and had holes in the walls. For the price that was paid room was not up to par. Water preasure was soso. Air conditioning was either so cold you could see your breathe or hot and stuffy. Could not get it comfortable in the room. Beds where terrible had a hard time sleeping. Stayed for two days and that was two days to many. We was in town from seattle and couldnt wait to leave the hotel. Then at check out waitied for almost 15 minutes for an elevator never got one so went down the stairs and checked out 5 min before noon. Lady at the front desk said lucky almost had to charge you extra very unprofessional in my opion.

Room was out dated and had holes in the walls. For the price that was paid room was not up to par. Water preasure was soso. Air conditioning was either so cold you could see your breathe or hot and stuffy. Could not get it comfortable in the room. Beds where terrible had a hard time sleeping. Stayed for two days and that was two days to many. We was in town from seattle and couldnt wait to leave the hotel. Then at check out waitied for almost 15 minutes for an elevator never got one so went down the stairs and checked out 5 min before noon. Lady at the front desk said lucky almost had to charge you extra very unprofessional in my opion.

No shuttle after 10PM. 😡 Our flight arrived late so we did not get to hotel until 1230AM. Get to room and discover the toilet is broken, it will not flush. No water in the tank. So tired just went to bed. Next morning we went out for lunch and shopping. Told the first desk personnel about broken toilet. They assured we it would be repaired. Returned to room around 5PM. They had not repaired the toilet. Tried to call front desk and it went to voicemail. I went down to front desk and told them the problem had not been repaired. They gave me another room on a different floor. Now we had to pack up everything and move 5 heavy suitcases. After we moved everything to new room. I needed to get a cold drink. So I went to ice machine on my floor. Only to discover the ice machine was broken. The next morning we discovered no hot water for the shower. After running the shower for 10 plus minutes it came up to a lukewarm temperature. We have stayed at this hotel before and never had any problems. Not impressed with this hotel now. Would not recommend it to anyone!

No shuttle after 10PM. 😡 Our flight arrived late so we did not get to hotel until 1230AM. Get to room and discover the toilet is broken, it will not flush. No water in the tank. So tired just went to bed. Next morning we went out for lunch and shopping. Told the first desk personnel about broken toilet. They assured we it would be repaired. Returned to room around 5PM. They had not repaired the toilet. Tried to call front desk and it went to voicemail. I went down to front desk and told them the problem had not been repaired. They gave me another room on a different floor. Now we had to pack up everything and move 5 heavy suitcases. After we moved everything to new room. I needed to get a cold drink. So I went to ice machine on my floor. Only to discover the ice machine was broken. The next morning we discovered no hot water for the shower. After running the shower for 10 plus minutes it came up to a lukewarm temperature. We have stayed at this hotel before and never had any problems. Not impressed with this hotel now. Would not recommend it to anyone!

It is a very nice hotel.

It is a very nice hotel.

The Embassy suites looks great on first glance, however many things were not kept to high standards. The lobby restroom was disgusting. No toilet paper in any stall—it appeared to have not been cleaned in a few days. The towel rack in our suite and toilet paper holder were both broken. The sink had a small leak. The 2 double beds were very small and uncomfortable. The sofa bed was terrible. We could feel every spring in the thin mattress. The walls were thin and the other guest were loud. The breakfast was the highlight. The made to order omelets were delicious. Overall, it was okay for a 2 night stay but we definitely will not stay here again.

The room smelt lile weed when we got there, then each day when we'd return it smelt almost of mildew/moisture. We opened the sliders and aired it out and it was better. Bed and pillows were comfortable, though the sheet on the pull out bed was still damp. Overall it was good. The items we had an issue with could be easily fixed.

We certainly enjoyed our stay. The hotel is very clean and quiet. The staff was very friendly and welcoming. We enjoyed a good breakfast. Omelettes made to order. Coffee was good and hot. Beds were nice and comfortable. No trouble sleeping.

We certainly enjoyed our stay. The hotel is very clean and quiet. The staff was very friendly and welcoming. We enjoyed a good breakfast. Omelettes made to order. Coffee was good and hot. Beds were nice and comfortable. No trouble sleeping.

Good place to stay. It served as a Home away from Home.

This hotel has really ran down. Rooms need updated especially for the price. Staff was not helpful at the front desk. Couch was ripped, curtains were broken could not close to get sun out. Floors dirty upon arrival. Hair in the bathtub. Lots of trash and food in the hallways. Breakfast is the same everyday. They did not offer fresh items

Came here with my significant other for a night away together. We were told the restaurant was open until 10 p.m. and we sat at a table around 8:45. We ordered two drinks and were ignored entirely until we walked up to the bar to say we needed our check. We figured we'd just order food now and just have it sent up to the room, but were told the kitchen closed at 9 p.m. The room was very nice... Until we discovered we couldn't get the room above 62 degrees because the heater didn't work. I know normally, given the typical weather here in september that wouldn't have been an issue, but that night it got down to the 50s (go figure). Made for a very miserable night trying to take a hot shower at 1 a.m. to warm up a little, only to be met with nothing but cold water even after leaving the shower running for 10 minutes. Didn't help that the rooms don't have a phone to call down to the front desk combined with me having left my phone down in the car. Woke up to the same issue around 5:30; so, we decided to go down to breakfast a few minutes early and stop by the front desk. The man didn't seem to worried about our night once learning we were only there for that night and checking out in a few hours, which was extremely disappointing considering the amount of money we paid for a suite. And although we will never be returning in the future, the breakfast, was absolutely perfect and I do recommend it. Our omelettes were so delicious and the hot coffee couldn't have tasted any better.

Amazing! Our only small complaint would be we wish the pool water would have been warm and not so cold and we wish there would have been a hot tub. The breakfast was fabulous and the staff was extremely friendly and helpful.

Amazing! Our only small complaint would be we wish the pool water would have been warm and not so cold and we wish there would have been a hot tub. The breakfast was fabulous and the staff was extremely friendly and helpful.

Awesome

Came here with my significant other for a night away together. We were told the restaurant was open until 10 p.m. and we sat at a table around 8:45. We ordered two drinks and were ignored entirely until we walked up to the bar to say we needed our check. We figured we'd just order food now and just have it sent up to the room, but were told the kitchen closed at 9 p.m. The room was very nice... Until we discovered we couldn't get the room above 62 degrees because the heater didn't work. I know normally, given the typical weather here in september that wouldn't have been an issue, but that night it got down to the 50s (go figure). Made for a very miserable night trying to take a hot shower at 1 a.m. to warm up a little, only to be met with nothing but cold water even after leaving the shower running for 10 minutes. Didn't help that the rooms don't have a phone to call down to the front desk combined with me having left my phone down in the car. Woke up to the same issue around 5:30; so, we decided to go down to breakfast a few minutes early and stop by the front desk. The man didn't seem to worried about our night once learning we were only there for that night and checking out in a few hours, which was extremely disappointing considering the amount of money we paid for a suite. And although we will never be returning in the future, the breakfast, was absolutely perfect and I do recommend it. Our omelettes were so delicious and the hot coffee couldn't have tasted any better.

Wonderful experience! Thank you.

It was a fantastic stay. I had awesome experience. Thank you guys

It was a fantastic stay. I had awesome experience. Thank you guys

The older & younger lady that checked us in were very cold and acted as if each customer checking in and out were in the way of their personal time. It was atrocious customer service...Also they did not let you know about the $20 per night parking when they charge your card. Terrible communication.

The older & younger lady that checked us in were very cold and acted as if each customer checking in and out were in the way of their personal time. It was atrocious customer service...Also they did not let you know about the $20 per night parking when they charge your card. Terrible communication.

Wine tour was amazing and they pick you up from the hotel.

Wine tour was amazing and they pick you up from the hotel.

The hotel rooms have a weird smell almost like cigarettes. I even changed rooms and still had the same issue . The walls are thin and I heard babies screaming the whole night both nights . The beds were very uncomfortable. I did like the atmosphere of the lobby area and cocktail hour . I ate at the restaurant twice and it was mediocre and found something in my food the first night . I wouldn’t stay at this particular embassy again .

The hotel rooms have a weird smell almost like cigarettes. I even changed rooms and still had the same issue . The walls are thin and I heard babies screaming the whole night both nights . The beds were very uncomfortable. I did like the atmosphere of the lobby area and cocktail hour . I ate at the restaurant twice and it was mediocre and found something in my food the first night . I wouldn’t stay at this particular embassy again .

Very neat and quiet

Very neat and quiet

Embassy Suites never fails to impress and this location out preformed. Would stay here again the next time i am in Dallas