The hotel is an old big building, well located. I stayed one night only.

The hotel is an old big building, well located. I stayed one night only.

The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.

The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.

On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!

On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!

The room was great, comfy bed, good breakfast.

The room was great, comfy bed, good breakfast.

Noises from the ac

Noises from the ac

Boa

Boa

The service overall was OK, the hotel is well located and the rooms are really spacious. May need some renovation at least in the tower I stayed and there was a compressor noise next to my room, which was a little annoying but not impossible to bear. Ok for a short business trip and good cost-benefit ratio

The service overall was OK, the hotel is well located and the rooms are really spacious. May need some renovation at least in the tower I stayed and there was a compressor noise next to my room, which was a little annoying but not impossible to bear. Ok for a short business trip and good cost-benefit ratio

There was no place to sit other than a secretary chair that had rollers that didn't roll. We had to use the ironing board as a suit case rack. We had to ask for extra pillows twice before we got them. The breakfast bar ran out of food. The bar was suppose to be open from 3-11. Not! For 2 days. We will be looking for another place to stay on our next visit.

There was no place to sit other than a secretary chair that had rollers that didn't roll. We had to use the ironing board as a suit case rack. We had to ask for extra pillows twice before we got them. The breakfast bar ran out of food. The bar was suppose to be open from 3-11. Not! For 2 days. We will be looking for another place to stay on our next visit.

The hotel is a little deteriorated. But still functional. Good for the price.

The hotel is a little deteriorated. But still functional. Good for the price.

Air conditioner leaks into room, causing mold/mildew. Dial up speed internet. HORRIBLE food and a “bar” that only carried 2 beers and nothing else. Dining area open when staff felt like it. Charged for early check in when Hotel was informed twice I would be coming in early. Mandatory valet parking. Hotel looks NOTHING like the pictures on Expedia. Maybe it looked like that brand new, but not now.

Onvenient and comfortable. In a safe area with lots of restaurants and shopping.

Onvenient and comfortable. In a safe area with lots of restaurants and shopping.

SIM, O TITULO É FALTA DE VONTADE, ACHAMOS UM DESCASO O ATENDIMENTO EM UM APANHADO GERAL, 1º CHEGAMOS NO HOTEL COM 2 CRIANÇAS E COM BAGAGEM E NEM SE QUER TIVEMOS AJUDA EM MOMENTO ALGUM COM AS MALAS, O AR CONDICIONADO FAZ MUITO BARULHO E ELE FICA NA CABECEIRA DA CAMA...AO FAZER O CHECK-OUT A ATENDENTE ESTAVA NO CELULAR E DEMOROU PARA NOS ATENDE...ATENDIMENTO BEM FRACO!!!

Good hotel, better than I expected, room was of a higher standard than the Novotel I stayed at down the road. For evening restaurants there are a few options in the area but better to hop in an Uber or taxi.

Good hotel, better than I expected, room was of a higher standard than the Novotel I stayed at down the road. For evening restaurants there are a few options in the area but better to hop in an Uber or taxi.

I was there on a long business trip. On wekends I spend more time in the room and was tired of small spaces. A friend recomend me this hotel because it have bigger rooms. And he was right. It have an area with the bed and a divider with a dest, a sofa and a chair. Big TV. Is old hotel but well maintained. It have a bar that during the weekend have no one sitting there. The location is in an business office area, so there is a lot of lunch (not dinner) options during the week, but very limited during the weekend. There is a chain grocery store walking distance that help with that problem. There is plenty public transportation options in the area and is very close to the POA airport. Breakfast is good.

I was there on a long business trip. On wekends I spend more time in the room and was tired of small spaces. A friend recomend me this hotel because it have bigger rooms. And he was right. It have an area with the bed and a divider with a dest, a sofa and a chair. Big TV. Is old hotel but well maintained. It have a bar that during the weekend have no one sitting there. The location is in an business office area, so there is a lot of lunch (not dinner) options during the week, but very limited during the weekend. There is a chain grocery store walking distance that help with that problem. There is plenty public transportation options in the area and is very close to the POA airport. Breakfast is good.

The hotel is located on a main street so a bit of traffic in the morning and evening, even with this the rooms are quiet, the front deck staff is very helpful with the added benefit that the front deck staff speaks Spanish and English, the breakfast is good enough to get the day started, the hotel offers a buffet for lunch and dinner. Utilized the gym during my stay a bit of maintenance on the gym equipment would be nice. Whether arranging for a taxi, calling a taxi or using Uber is not a problem.

The hotel is located on a main street so a bit of traffic in the morning and evening, even with this the rooms are quiet, the front deck staff is very helpful with the added benefit that the front deck staff speaks Spanish and English, the breakfast is good enough to get the day started, the hotel offers a buffet for lunch and dinner. Utilized the gym during my stay a bit of maintenance on the gym equipment would be nice. Whether arranging for a taxi, calling a taxi or using Uber is not a problem.

OTIMA ESTADIA, PERTO DE TUDO

OTIMA ESTADIA, PERTO DE TUDO

ótimo, otimo

ótimo, otimo