I want slipper,tooth brush and gown.

I want slipper,tooth brush and gown.

we will return one note, the bed was not for couple' it was not comfortable ' it was a little bit small

we will return one note, the bed was not for couple' it was not comfortable ' it was a little bit small

Great hotel with nice view and convenient location!

Great hotel with nice view and convenient location!

The food is always excellent and the gym vey pleasant. Staffs are very professional and always helpful.

The food is always excellent and the gym vey pleasant. Staffs are very professional and always helpful.

Good location friendly staff, great air conditioning, on a main bus route, and after a bit of exploring I found some nice local bars and restaurants.

Good location friendly staff, great air conditioning, on a main bus route, and after a bit of exploring I found some nice local bars and restaurants.

The staff and service. The outside garden and restaurant was very nice.

The staff and service. The outside garden and restaurant was very nice.

Loved the relaced atmosphere and rhe beauty. Parking was difficult

Loved the relaced atmosphere and rhe beauty. Parking was difficult

For the most part the property was good. I didnt like that the A/C would blow heat at night when I had it on the lowest Cool setting

For the most part the property was good. I didnt like that the A/C would blow heat at night when I had it on the lowest Cool setting

Large modern hotel with generous lobby and outdoor terrace for casual seating in various configurations suitable for business encounters or casual work. Lobby bar adds to the amenity as does a restaurant and large breakfast room opening onto the lobby. Rooms are spacious, all south facing rooms have balconies with table and chairs with views over the city. Location on hillside is more remote from Old City, within a 20 minute or so walk. Closer tourist options are available.

Good accommodation with clean room, friendly staff but internet (wi-fi) not good - in my room (403) it did not have a strong signal

Good accommodation with clean room, friendly staff but internet (wi-fi) not good - in my room (403) it did not have a strong signal

We needed to stay in East Jerusalem where it was easy to park our rental car before returning it the next day. It’s also easier to get a driver from here to Bethlehem. The rooms are large, clean and comfortable. Room 412 had a lovely view and balcony. There is a charming courtyard for morning breakfast although the breakfast buffet is plentiful but uninspired.

We needed to stay in East Jerusalem where it was easy to park our rental car before returning it the next day. It’s also easier to get a driver from here to Bethlehem. The rooms are large, clean and comfortable. Room 412 had a lovely view and balcony. There is a charming courtyard for morning breakfast although the breakfast buffet is plentiful but uninspired.

Staff is very nice.

Staff is very nice.

Arrived late at night during Shabbat, checkin was quick and friendly.... Unfortunately, we received what seemed a small economy twin room (all twin rooms are economy), although i ordered a standard double room....

Arrived late at night during Shabbat, checkin was quick and friendly.... Unfortunately, we received what seemed a small economy twin room (all twin rooms are economy), although i ordered a standard double room....

This was a very nice hotel: the staff was extremely nice and helpful with advice and answering our group's many questions. It has an excellent restaurant, a lovely garden (for relaxing or working) with coffee shop, and it's about a 25-minute walk to the Old City. Overall we recommend it highly and would definitely stay there again.

This was a very nice hotel: the staff was extremely nice and helpful with advice and answering our group's many questions. It has an excellent restaurant, a lovely garden (for relaxing or working) with coffee shop, and it's about a 25-minute walk to the Old City. Overall we recommend it highly and would definitely stay there again.

Location was fine. We would have liked to have been closer to the Old City. It was rather a trek walking there. Staff was pleasant and helpful. However, the hotel does not arrange tours per say. They will arrange for a private taxi/driver to take you to sites/locations that you would like to visit. The price of this was very expensive and the driver may not speak you language or be much of a "guide". Best to arrange your tours separately with a tour service. I highly recommend Bein Harim. They will pick up from this hotel for many of the tours they offer. The website states that they offer round trip transportation for roughly $25 US dollars. This is not rely the case as we had to catch a shared taxi (most economical method) from the airport to the hotel ourself. When we were departing we asked for them to arrange the same the day before leaving. I was told not to worry one could be called in the morning. A regular taxi showed up to pick us up and the driver wanted 3 to 4 times the fare of a shared taxi. Communication between different shifts of reception employees is not clear. Had arranged with front desk to have coffee available early one morning before breakfast was open. That morning the person at the front desk was clearly unaware of such request and didn't really seem concerned about facilitating the request. Over all, the hotel is lovely and the staff is friendly.

Location was fine. We would have liked to have been closer to the Old City. It was rather a trek walking there. Staff was pleasant and helpful. However, the hotel does not arrange tours per say. They will arrange for a private taxi/driver to take you to sites/locations that you would like to visit. The price of this was very expensive and the driver may not speak you language or be much of a "guide". Best to arrange your tours separately with a tour service. I highly recommend Bein Harim. They will pick up from this hotel for many of the tours they offer. The website states that they offer round trip transportation for roughly $25 US dollars. This is not rely the case as we had to catch a shared taxi (most economical method) from the airport to the hotel ourself. When we were departing we asked for them to arrange the same the day before leaving. I was told not to worry one could be called in the morning. A regular taxi showed up to pick us up and the driver wanted 3 to 4 times the fare of a shared taxi. Communication between different shifts of reception employees is not clear. Had arranged with front desk to have coffee available early one morning before breakfast was open. That morning the person at the front desk was clearly unaware of such request and didn't really seem concerned about facilitating the request. Over all, the hotel is lovely and the staff is friendly.

The hotel is reasonably priced and the rooms are comfortable.

The hotel is reasonably priced and the rooms are comfortable.

The hotel is in the Arab part of Jerusalem. I mention this only because it is away from shops and cafes. I would not recommend this hotel because of a staff's dishonesty. While checking out he gave me a bill for the nights I stayed. Even after I showed him proof that the nights were already paid for, he insisted they weren't and insisted I paid again. Due to having a flight to catch, I paid with a credit card. They are in the process of refunding my card, but this should have never happened, in the first place.