Fantastic location. Not only within easy walking distance of the hub of the old town but right next to the beautifully lush Parque García Sanabria with its fountains, sculptures and interesting displays. Bus stop right outside main entrance. Lovely hotel restaurant. Room with balcony was clean and bed comfortable. Great to have a decent-sized fridge but I was missing facilities to make hot drinks. Spar store next door much appreciated.

Check in was efficient but room was vey basic with low quality furnishings and very poor lighting. Shower had a mind of its own and it would easy to get a very sudden rush of very hot water. Pool area was worn and the surrounding decking in need of repair. This is the only hotel I’ve ever stayed in that charges (2euros + 8 deposit) for use of a pool towel. Location of the hotel was quite good but beyond that it is a Travelodge type of hotel.

Amazon staff, food and service. Great location!

Staff very good. Breakfast also. Reasonably priced. Its on a nice street. Needs a bit of a make -over tho to be honest.

location was good. staff at the front desk need training , they were not customer friendly. Official check in time was 3PM and I was there earlier but nothing was possible. They were very short about this that not a single room would be ready before 3PM ... I have stayed in hundreds of hotels so this is nonsense. Anyway worst was that the wireless in the room did not work and they had no knowledge on how to fix this and they simply told me to work from the lobby and that it was too bad that it did not work... really.... After strongly objecting this they finally gave me another room. You had to ask for a towel for the swimming pool which by the way was freezing cold. When I did they told me that I had to put down a deposit which was surprising since you are a hotel guest and they can put in on the room however they wanted money instantly and it had to be cash????? I told them I only could have it charged to my credit card or bank card but no no cash no towel and they said that an ATM was at 800 meters...

Wonderful stay in the heart of Tenerife’s capital. Beautiful old hotel with fantastic views of the harbor and mountains. Rooms are small by U.S. standards but by European ones they are fine. Beautiful veranda lends itself to sipping coffee watching the cruise ships enter the harbor. Breakfast is sumptuous with fresh squeezed OJ and lots of variety. Pool is small but that’s not what you go to this hotel for. Walkability is excellent with the park and ramblas nearby. Dining options are equally good with many restaurants within a block or two. Only downside is parking. There is none. You have to find parking on the streets and that’s a chore. Otherwise we highly recommend!! We will be back!!

A very priceworthy hotel. The tv could have been placed fronting the middle of the doublebed but apart from just just perfect. The breakfast is fantastic.

Brief overnight after ferry journey. Difficult journey from port because every traffic light at red. Estimated 13 min journey was over 30 mins. Receptionist was grumpy because we were so late - although still in advance of midnight. We were disconcerted that parking was off site and expensive. Bed huge. Room hot but road outside not too noisy to have window open.