A beautiful hotel in a wonderful setting.

Wonderful experience, friendly staff and good facilities.

The location was easily walkable, right on the lake and close to the train station (10-15 minute walk). The rooms were clean and spacious. Staff were very friendly. The bar was closed while I was there, but the view looked great!

Really nice luxury hotel very well located the gym is very dated and could do with a upgrade not enough weights and the bar weights are broken

Really nice luxury hotel very well located the gym is very dated and could do with a upgrade not enough weights and the bar weights are broken

Amazing view of the lake and mountains. Promenade right outside the hotel. Lent us Swiss adaptors, our EU ones don't fit. Close to bus, trains, restaurants.

Amazing view of the lake and mountains. Promenade right outside the hotel. Lent us Swiss adaptors, our EU ones don't fit. Close to bus, trains, restaurants.

The location was the best. The staff was great. We had a wonderful staying.

The location was the best. The staff was great. We had a wonderful staying.

Lovely hotel with an excellent lakeside location. Beautiful views and Montreux is a very nice place.

Lovely hotel with an excellent lakeside location. Beautiful views and Montreux is a very nice place.

Everything was great at this hotel. Loved our 3 night stay there. The jazz festival made it even more eventful.

Everything was great at this hotel. Loved our 3 night stay there. The jazz festival made it even more eventful.

I was in many 5 star hotels around the world but this hotel is not one. I was in this hotel almost 50 years ago and then it did look like a 5 star hotel. Nothing in the hotel is updated since 50 years ago. Everything is OLD, except a few paintings and lights. Carpet, curtains, closets, and many more things are dirty. I even complained about the black mold in the shower walls and no one did anything about it. This hotel at most is a 21/2 star. I was told by the manager of the hotel that owners know about the fact that hotel is old but they do not want to upgrade it. This hotel is othing like the pictures you see online.

I was in many 5 star hotels around the world but this hotel is not one. I was in this hotel almost 50 years ago and then it did look like a 5 star hotel. Nothing in the hotel is updated since 50 years ago. Everything is OLD, except a few paintings and lights. Carpet, curtains, closets, and many more things are dirty. I even complained about the black mold in the shower walls and no one did anything about it. This hotel at most is a 21/2 star. I was told by the manager of the hotel that owners know about the fact that hotel is old but they do not want to upgrade it. This hotel is othing like the pictures you see online.

We were very well welcomed to the hotel by the reception staff. Our hotel room was pleasing especially the small balcony with the views of the lake and the mountains despite the ongoing building works. The breakfast selection was excellent and the dining room staff have to be mentioned because they exuded warmth and hospitality. Unfortunately our stay was spoilt by the fact that the cleaners forgot to clean our room on two occasions on the first we had to bring it to the attention of housekeeping and only then did it get done late in the afternoon. On the second occasion our room was not cleaned at all and we were in too late to mention it to housekeeping staff so for example beds were not made but more uncomfortably bins were not emptied. When we mentioned it to housekeeping on the day we were checking out house keeping staff said that perhaps it was not done because staff were busy with other rooms and reception made a similar excuse. Whilst that may be the case it does not detract from the fact that we paid the same money for a non-service. Hate to complain because everything else was exemplary but a better system needs to be put in place so that none of your guests are neglected and all of them get the same value for money service.

We were very well welcomed to the hotel by the reception staff. Our hotel room was pleasing especially the small balcony with the views of the lake and the mountains despite the ongoing building works. The breakfast selection was excellent and the dining room staff have to be mentioned because they exuded warmth and hospitality. Unfortunately our stay was spoilt by the fact that the cleaners forgot to clean our room on two occasions on the first we had to bring it to the attention of housekeeping and only then did it get done late in the afternoon. On the second occasion our room was not cleaned at all and we were in too late to mention it to housekeeping staff so for example beds were not made but more uncomfortably bins were not emptied. When we mentioned it to housekeeping on the day we were checking out house keeping staff said that perhaps it was not done because staff were busy with other rooms and reception made a similar excuse. Whilst that may be the case it does not detract from the fact that we paid the same money for a non-service. Hate to complain because everything else was exemplary but a better system needs to be put in place so that none of your guests are neglected and all of them get the same value for money service.

A lovely hotel, super clean, air conditioning, nice hot water, modern facilities. Staff at registration spoke excellent English. Wonderful grounds with easy access to the Montreux Jazz Festival, which is why I came here. This really is a paradise with one caveat folks: they are building a massive structure literally next door. Work starts promptly at 7am and ends at 5pm. The room was so quiet I didn't hear anything. But, if I sat outdoors on my balcony I could watch them work, which was quite interesting. I had a lake view, which was pure heaven. There's a good span on the premises, and an indoor pool. I will stay here again on my next trip to Montreux!

A lovely hotel, super clean, air conditioning, nice hot water, modern facilities. Staff at registration spoke excellent English. Wonderful grounds with easy access to the Montreux Jazz Festival, which is why I came here. This really is a paradise with one caveat folks: they are building a massive structure literally next door. Work starts promptly at 7am and ends at 5pm. The room was so quiet I didn't hear anything. But, if I sat outdoors on my balcony I could watch them work, which was quite interesting. I had a lake view, which was pure heaven. There's a good span on the premises, and an indoor pool. I will stay here again on my next trip to Montreux!

Hotel management turnover and summer hire workers always in the industry leave repeat customers without any recognition. Everyone was nice and doing their best to accommodate customers but you beed a workable algorithm for room turnover waiting until 5pm standing in the lobby after a long flight wasn’t my idea of a good time.

Hotel management turnover and summer hire workers always in the industry leave repeat customers without any recognition. Everyone was nice and doing their best to accommodate customers but you beed a workable algorithm for room turnover waiting until 5pm standing in the lobby after a long flight wasn’t my idea of a good time.

EVERYTHING OK

EVERYTHING OK

Excellent stay

Excellent stay

Great view. Sami at front desk was exceptional.

Great view. Sami at front desk was exceptional.

Beautiful

Beautiful

Everything excellent

Everything excellent

Hotel was highly convenient to the Promenade & train station. Rooms were spacious. Balcony was lovely. Highly recommend!!