By far the best hotel and spa in the Wengen and Lauterbrunnen. The staff and the hotel director Nebojsa Rikic did everything possible to make us feel comfortable. The restaurant was great with an amazing view of the snowy mountains. Hotel has an excellent spa with 3 different saunas and hammam.

By far the best hotel and spa in the Wengen and Lauterbrunnen. The staff and the hotel director Nebojsa Rikic did everything possible to make us feel comfortable. The restaurant was great with an amazing view of the snowy mountains. Hotel has an excellent spa with 3 different saunas and hammam.

Staff and food were fantastic!

Staff and food were fantastic!

Took spur of moment trip to Wegan

The transfer service between train station and hotel was superb. The view was fantastic and facilities were good. Breakfast was good but varieties were average. Enjoyed in the small pool with warm water prior breakfast. Price at the high side, expect to have more against the price paid.

The transfer service between train station and hotel was superb. The view was fantastic and facilities were good. Breakfast was good but varieties were average. Enjoyed in the small pool with warm water prior breakfast. Price at the high side, expect to have more against the price paid.

Took spur of moment trip to Wegan

Front desk staff were fantastic and warm, this property is perfect for a quiet relaxing stay in Wengen. We really appreciated the hospitality and convenience between Wengen station and the lobby area. Hope to be back next time!

Front desk staff were fantastic and warm, this property is perfect for a quiet relaxing stay in Wengen. We really appreciated the hospitality and convenience between Wengen station and the lobby area. Hope to be back next time!

Amazing stay, gorgeous view of the mountains, excellent breakfast buffet, couldn't ask for more.

Amazing stay, gorgeous view of the mountains, excellent breakfast buffet, couldn't ask for more.

Terrific Staff! Great pool and spa for hotel size, relly good breakfast

Terrific Staff! Great pool and spa for hotel size, relly good breakfast

Beautiful area. Terrific service. Very nice rooms. Only difficulty was finding it. Booked the place to be near Grindelwald. Only 10 km away. As the crow flies. Getting there from Grindelwald involves driving to Lauterbrennen and taking a train to Wengen. None of which is explained on the Orbitz site. And Google maps tries to route you there on mountain roads that terminate a few Kms from the town, on the wrong side of the mountain. But a beautiful stay once we figured out how to get there

Beautiful area. Terrific service. Very nice rooms. Only difficulty was finding it. Booked the place to be near Grindelwald. Only 10 km away. As the crow flies. Getting there from Grindelwald involves driving to Lauterbrennen and taking a train to Wengen. None of which is explained on the Orbitz site. And Google maps tries to route you there on mountain roads that terminate a few Kms from the town, on the wrong side of the mountain. But a beautiful stay once we figured out how to get there

Courteous and friendly staff. Loved the Wengen area, great experience.

Courteous and friendly staff. Loved the Wengen area, great experience.

Beautiful

Beautiful

I wish their shuttle was available little longer hours in evening for local transportation or had contracted rates for taxi. Their website said room was only 107 Sq feet, so I was a bit worried but actually room was almost 270 sq feet. They should correct it, then they will get more customers.

I wish their shuttle was available little longer hours in evening for local transportation or had contracted rates for taxi. Their website said room was only 107 Sq feet, so I was a bit worried but actually room was almost 270 sq feet. They should correct it, then they will get more customers.

The check in and concierge were all wonderful. The view was breathtaking. Unfortunately the restaurant needs some improving. We were very perplexed about the level of attentiveness and service. At dinner everyone was running in different directions, never asking the tables if they needed anything. The strange thing was that there were only a handful of tables with guests seated. We could not figure out an explanation for the running in circles. The next morning was a new experience. Staff was attentive and food was timely. We have no idea what happened the night before. It was bizarre.l and very disappointing aa we only had one night in Switzerland. Overall, you couldnt have asked for a more spectacular setting! I hope to return.

The check in and concierge were all wonderful. The view was breathtaking. Unfortunately the restaurant needs some improving. We were very perplexed about the level of attentiveness and service. At dinner everyone was running in different directions, never asking the tables if they needed anything. The strange thing was that there were only a handful of tables with guests seated. We could not figure out an explanation for the running in circles. The next morning was a new experience. Staff was attentive and food was timely. We have no idea what happened the night before. It was bizarre.l and very disappointing aa we only had one night in Switzerland. Overall, you couldnt have asked for a more spectacular setting! I hope to return.

Staff was very good. The property was plush

Staff was very good. The property was plush

This property is beautifully situated and well worth the uphill walk to reach it. I truly couldn’t stop looking at the lush green landscape and alps. It looked like a painting. The staff are all top notch. There are many amenities and I had a wonderful massage by Ramona(I think). The buffet breakfast was fantastic and included eggs/omelettes to order. The only 1 complaint was that the fridge in our room smelled really bad. We mentioned this twice to the front desk. They said they had it cleaned which I believed but the stench was still apparent. We should have been more forceful and requested a replacement fridge. The odor was so bad that it permeated the bed area as well as the sitting area. I highly recommend this property.

This property is beautifully situated and well worth the uphill walk to reach it. I truly couldn’t stop looking at the lush green landscape and alps. It looked like a painting. The staff are all top notch. There are many amenities and I had a wonderful massage by Ramona(I think). The buffet breakfast was fantastic and included eggs/omelettes to order. The only 1 complaint was that the fridge in our room smelled really bad. We mentioned this twice to the front desk. They said they had it cleaned which I believed but the stench was still apparent. We should have been more forceful and requested a replacement fridge. The odor was so bad that it permeated the bed area as well as the sitting area. I highly recommend this property.

Really nice hotel. Quiet and awesome view.

Really nice hotel. Quiet and awesome view.

Spectacular view, accommodating staff, super comfortable bed!

Spectacular view, accommodating staff, super comfortable bed!