View from the roof was nice. Rooms are tired and dated.

View from the roof was nice. Rooms are tired and dated.

Excellent location, great breakfast,

Excellent location, great breakfast,

Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!

Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!

Great hotel e roof top amazing !

Great hotel e roof top amazing !

Nice and comfortable a little noisy at night.

Nice and comfortable a little noisy at night.

The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.

The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.

Great stay

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.

Great stay

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.

Beds are way too old and uncomfortable.

Hotel was awful, very outdated. There was a terrible musty smell in our room that doesn’t go away, so bad. The bed was very low and hard, no comfort. Flooring was also peeling away. Shower head did not work properly, was broken. Very old, needs a big revamp!

Beds are way too old and uncomfortable.

Hotel was awful, very outdated. There was a terrible musty smell in our room that doesn’t go away, so bad. The bed was very low and hard, no comfort. Flooring was also peeling away. Shower head did not work properly, was broken. Very old, needs a big revamp!

Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus

Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus

Lovely, central hotel. Big rooms.

Lovely, central hotel. Big rooms.

Bathroom

Bathroom

The hotel is right beside the Archeological Museum and within walking distance of many other attractions. Parking is available (EUR 14/night): you pause outside in the busy street, double-parking is normal, to unload luggage and the hotel staff will then take your keys and whisk the car away to somewhere else -- give 20 minutes notice whenever you want it back. The hotel has a slightly older feel to it, but our room was spacious with a good balcony, although a small ensuite bathroom; the bed was very comfortable and the air conditioning was very welcome. There was a very good choice of buffet options at breakfast. The rooftop pool is fairly compact and can be windy, but a blessing after a hot day of sightseeing!

The hotel is right beside the Archeological Museum and within walking distance of many other attractions. Parking is available (EUR 14/night): you pause outside in the busy street, double-parking is normal, to unload luggage and the hotel staff will then take your keys and whisk the car away to somewhere else -- give 20 minutes notice whenever you want it back. The hotel has a slightly older feel to it, but our room was spacious with a good balcony, although a small ensuite bathroom; the bed was very comfortable and the air conditioning was very welcome. There was a very good choice of buffet options at breakfast. The rooftop pool is fairly compact and can be windy, but a blessing after a hot day of sightseeing!

Always a very pleasant and friendly place to stay. Very handy for local buses to either the airport or the Ktel bus station.

Hotel was advertised as having a rooftop pool and rooftop bar available “Highlight: Outdoor pool available! Only 5% of properties offer this in Heraklion.” Both were NOT available. We booked a twin room. The springs were easy to feel through the mattresses - so uncomfortable. They offered us to test 3 alternative rooms. The first had the same bed. The second had much better beds, but had a really bad mould smell in the room which couldn’t get rid of by opening the window, see the photo of the ceiling. The third room was a double bed that was also really hard and again springs were felt through the mattress. We walked into town and found another hotel that had a rooftop bar and fresh rooms and left Capsis without staying. They even charged us the full days parking for 2 hours of parking. Neither the hotel nor Hotels.com responded to our messages through the App. We lost all the money for the stay, even though the hotel did not have the services advertised and stank of mould

Hotel was advertised as having a rooftop pool and rooftop bar available “Highlight: Outdoor pool available! Only 5% of properties offer this in Heraklion.” Both were NOT available. We booked a twin room. The springs were easy to feel through the mattresses - so uncomfortable. They offered us to test 3 alternative rooms. The first had the same bed. The second had much better beds, but had a really bad mould smell in the room which couldn’t get rid of by opening the window, see the photo of the ceiling. The third room was a double bed that was also really hard and again springs were felt through the mattress. We walked into town and found another hotel that had a rooftop bar and fresh rooms and left Capsis without staying. They even charged us the full days parking for 2 hours of parking. Neither the hotel nor Hotels.com responded to our messages through the App. We lost all the money for the stay, even though the hotel did not have the services advertised and stank of mould

The rooms were tiny, cold, infested with ants and other insects, no heating, dingy bathrooms, dingy rooms with worn down linens, and “king” beds were two uncomfortable twin beds next to each other with no gap cover. We hand a constant stream of ants coming out of the drain and other assort disgusting insects (see photos)