The property has everything you need for 2 people, it would be very cramped with anymore than 2 adults and 1 small child, the kitchen is very well equipped. Beds are comfy, it’s warm and clean and the sauna is lovely. What they failed to tell us is that Saturdays is ‘change over day’ which meant we had to move apartments after our first night not giving us even 24 hours in 1 apartment, it caused us to loose a days skiing due to waiting around for a phone call to Inform us that the new apartment was ready which never came. We had paid for 4 days skiing and to loose a day was costly and dissapointing. The apartments are timeshares owned and even the staff said ‘it’s complicated’ when I asked them who’s decision it was for us to have to move apartments and was told ‘someone should have contacted us’ but this obviously didn’t happen. The directions to the apartments aren’t great either when you’re lugging your cases about in snow trying to locate the apartment block. There is nothing wrong with the apartment itself so I can’t complain about that, it’s more the customer services and communication that’s the issue. I’m not sure if Expedia should have told us or the holiday village but to arrive late to be told you have to move in the morning at some point (5th eh couldn’t give us a specific time just to wait for a call which never came)

The property has everything you need for 2 people, it would be very cramped with anymore than 2 adults and 1 small child, the kitchen is very well equipped. Beds are comfy, it’s warm and clean and the sauna is lovely. What they failed to tell us is that Saturdays is ‘change over day’ which meant we had to move apartments after our first night not giving us even 24 hours in 1 apartment, it caused us to loose a days skiing due to waiting around for a phone call to Inform us that the new apartment was ready which never came. We had paid for 4 days skiing and to loose a day was costly and dissapointing. The apartments are timeshares owned and even the staff said ‘it’s complicated’ when I asked them who’s decision it was for us to have to move apartments and was told ‘someone should have contacted us’ but this obviously didn’t happen. The directions to the apartments aren’t great either when you’re lugging your cases about in snow trying to locate the apartment block. There is nothing wrong with the apartment itself so I can’t complain about that, it’s more the customer services and communication that’s the issue. I’m not sure if Expedia should have told us or the holiday village but to arrive late to be told you have to move in the morning at some point (5th eh couldn’t give us a specific time just to wait for a call which never came)

Ok

Ok

Such a great value! Comfortable beds, and bigger than normal 'european' shower!! Loved the towel warmer and the heated floor in the bathroom! Very friendly staff!

Such a great value! Comfortable beds, and bigger than normal 'european' shower!! Loved the towel warmer and the heated floor in the bathroom! Very friendly staff!

We (myself, husband, 7 and 4 year olds) stayed for 2 nights at the Holiday Club in December 2022. The hotel was welcoming and well presented in reception areas. We were in a room in the main building which was a king size bed and sofa bed for the kids. It was fine but a bit tight for space with us all in with luggage! We all enjoyed the pool and the location being in the middle of the village. We also enjoyed that the hotel is kept pleasantly warm, but not over hot, as part of the 1 degree cooler scheme!

We (myself, husband, 7 and 4 year olds) stayed for 2 nights at the Holiday Club in December 2022. The hotel was welcoming and well presented in reception areas. We were in a room in the main building which was a king size bed and sofa bed for the kids. It was fine but a bit tight for space with us all in with luggage! We all enjoyed the pool and the location being in the middle of the village. We also enjoyed that the hotel is kept pleasantly warm, but not over hot, as part of the 1 degree cooler scheme!