This isn't a run of the mill hotel. It has character and style, and everything is done well. Breakfast was excellent and the lobby had some welcome features, such as free coffee. We really enjoyed our stay.

This isn't a run of the mill hotel. It has character and style, and everything is done well. Breakfast was excellent and the lobby had some welcome features, such as free coffee. We really enjoyed our stay.

The hotel is well located and the service is correct. The room is quite simple and empty. The problem is we have been given a welcom cocktail ticket for two at the reception, it was a great idea. But before our check-out, we did not find a moment to use it, then we have discussed with the employee of reception that day and asked if it is possible for us to use it for our next trip in Strasbourg (since there is no date mentioned or using conditions mentioned on the ticket). The answer is yes, and we appreciate very much this flexibility. The surprise is when we came back to the hotel on 28/09 and eventually want to use this ticket, the answer is no. Then I explained that we asked before and your colleague said Yes, otherwise we would have used it anyway before our last departure. At the that moment, the bar is empty and even the coffee machine is available, but nobody wanted or really cared us to give a minimum commercial arrangement. I did not insist, but still feel kind of disappointed. Sometimes, there is no cost for doing a small kind thing, but it does make a big difference somehow.

The hotel is well located and the service is correct. The room is quite simple and empty. The problem is we have been given a welcom cocktail ticket for two at the reception, it was a great idea. But before our check-out, we did not find a moment to use it, then we have discussed with the employee of reception that day and asked if it is possible for us to use it for our next trip in Strasbourg (since there is no date mentioned or using conditions mentioned on the ticket). The answer is yes, and we appreciate very much this flexibility. The surprise is when we came back to the hotel on 28/09 and eventually want to use this ticket, the answer is no. Then I explained that we asked before and your colleague said Yes, otherwise we would have used it anyway before our last departure. At the that moment, the bar is empty and even the coffee machine is available, but nobody wanted or really cared us to give a minimum commercial arrangement. I did not insist, but still feel kind of disappointed. Sometimes, there is no cost for doing a small kind thing, but it does make a big difference somehow.

Nice hotel, close to the train and easy walk into old town. Staff was very friendly and spoke great English which we appreciated!

Nice hotel, close to the train and easy walk into old town. Staff was very friendly and spoke great English which we appreciated!

Quality boutique hotel with friendly and professional staff, all at good value.

Really nice friendly boutique hktel which is ideally located.

Staff are very freindly. We got upgraded to a bigger room. Love the boutique gym and sauna. Breakfast area is very clean and variety offered is good for European standard.

Staff are very freindly. We got upgraded to a bigger room. Love the boutique gym and sauna. Breakfast area is very clean and variety offered is good for European standard.

Dated dilapidated hotel, shower had no walls or door and water went everywhere. Disgusting and unclean environment

Dated dilapidated hotel, shower had no walls or door and water went everywhere. Disgusting and unclean environment

Hotel well located and friendly staff. Room was small and aircon did not work on a reallöner hot day and night

Hotel well located and friendly staff. Room was small and aircon did not work on a reallöner hot day and night

Very well decorated hotel. Very clean. Quiet room with air conditioning although a bit small. Very friendly , helpful staff, nothing too much trouble. Would love to stay again but in a bigger room

Very well decorated hotel. Very clean. Quiet room with air conditioning although a bit small. Very friendly , helpful staff, nothing too much trouble. Would love to stay again but in a bigger room

Coffee and cold water always available in the lobby.

Coffee and cold water always available in the lobby.

Very nice hotel, very well located, nice room big and clean. Though no small fridge and not free parking as it was indicated in the booking page. You could park the car in a secured private parking space and you had a discount card from the hotel, but still it is not free.

Very nice hotel, very well located, nice room big and clean. Though no small fridge and not free parking as it was indicated in the booking page. You could park the car in a secured private parking space and you had a discount card from the hotel, but still it is not free.

The hotel is very cute and clean. Nice breakfast and has everything we needed.

The hotel is very cute and clean. Nice breakfast and has everything we needed.

convenient, has a gym, close by the railway station and old city

convenient, has a gym, close by the railway station and old city

Very comfortable hotel. Newly renovated and very close to both train station and old town centre. Precinct felt both vibrant and safe with many cafes and restaurants very nearby. Hotel had many nice touches including very nice breakfast and free coffee and tea station available at all times with croissants free to snack on. Extremely happy with this hotel and would definitely recommend.

Very comfortable hotel. Newly renovated and very close to both train station and old town centre. Precinct felt both vibrant and safe with many cafes and restaurants very nearby. Hotel had many nice touches including very nice breakfast and free coffee and tea station available at all times with croissants free to snack on. Extremely happy with this hotel and would definitely recommend.

Property is well located with friendly staff, looks comfortable on the surface until the 2 bakery’s start baking at 2:30am. Noise and smell continues to atleast 9am in the morning. You would think that fresh pastry’s and bread cooking would be a nice smell. Well this definitely wasn’t. First morning I think one of the beakers burnt a batch of something and the smell would not leave the room. When staying in hotels, I need to sleep with the window open and aircon turned off. In 2 days I got a total of 5hours and 42 mins sleep. The noise outside the window is not only the 2 bakery stores also locals talking out loud and locals recycling their glass bottles at 12am. I’d sent an email before my stay requesting a quote room and this is what I got. Very little sleep making my stay in Strasbourg less enjoyable. If you’re a light sleeper who sleeps with windows open this hotel is not for you. Shower water pressure, well there isn’t any. Hope this reviews helps you make informed decision.

Property is well located with friendly staff, looks comfortable on the surface until the 2 bakery’s start baking at 2:30am. Noise and smell continues to atleast 9am in the morning. You would think that fresh pastry’s and bread cooking would be a nice smell. Well this definitely wasn’t. First morning I think one of the beakers burnt a batch of something and the smell would not leave the room. When staying in hotels, I need to sleep with the window open and aircon turned off. In 2 days I got a total of 5hours and 42 mins sleep. The noise outside the window is not only the 2 bakery stores also locals talking out loud and locals recycling their glass bottles at 12am. I’d sent an email before my stay requesting a quote room and this is what I got. Very little sleep making my stay in Strasbourg less enjoyable. If you’re a light sleeper who sleeps with windows open this hotel is not for you. Shower water pressure, well there isn’t any. Hope this reviews helps you make informed decision.

Gabriele is a really nice and helpful host ! The B&B is located just near to buses, and we can walk to the city center easily. We had a nice room with bathroom, everyday cleaned. We liked the morning Italian croissant and Gabriele company to explain the city and give advices !

Hotel Arok is perfectly situated across a park from the train station and you can easily walk or catch an Uber to the main sights of Strasbourg. The staff was fantastic and offered up many recommendations for restaurants nearby or worth the walk. They have a nice little bar onsite for relaxing and enjoying a beverage.

Hotel Arok is perfectly situated across a park from the train station and you can easily walk or catch an Uber to the main sights of Strasbourg. The staff was fantastic and offered up many recommendations for restaurants nearby or worth the walk. They have a nice little bar onsite for relaxing and enjoying a beverage.

Gabriele is a really nice and helpful host ! The B&B is located just near to buses, and we can walk to the city center easily. We had a nice room with bathroom, everyday cleaned. We liked the morning Italian croissant and Gabriele company to explain the city and give advices !