The hotel pictures look great, and the hotel itself is an amazing building. The room was good too, but that's where it ends! We arrived after a long journey hoping for some food only to be informed the chef was feeling 'iffy' so they weren't doing food. We were asked about breakfast, and we both said a full English, which was noted, and were informed breakfast would be served at 7am. Given it was around 6pm we decided to go to the bar for a drink. Only one lager on tap, which fortunately was one I like, only to be told, they'd run out (this was a Saturday!) We wanted an early start in the morning so arrived for breakfast at 7.15 am only to be told, breakfast wouldn't be served until 8am! We therefore had a hot drink, and waited. At 8.10am I asked the member of staff who knew we were there for breakfast, if we had to order? She said yes, so we did. She then informed us that despite me having paid for a breakfast when booking online, a full English was an upgrade, and wanted 10 per person extra!. We said no, and went to see the receptionist, who then said the breakfast was an upgrade and I'd have to pay £18!?!. At no point were we informed of this when we spoke to a man on reception the previous day, who began every sentence with the word, sweet! So we left. I asked to speak to the manager, but she wasn't there until Monday, and she would call me. No call, so I called the hotel to be informed she was on holiday and they didn't know when she was back! Unbelievable!

The hotel pictures look great, and the hotel itself is an amazing building. The room was good too, but that's where it ends! We arrived after a long journey hoping for some food only to be informed the chef was feeling 'iffy' so they weren't doing food. We were asked about breakfast, and we both said a full English, which was noted, and were informed breakfast would be served at 7am. Given it was around 6pm we decided to go to the bar for a drink. Only one lager on tap, which fortunately was one I like, only to be told, they'd run out (this was a Saturday!) We wanted an early start in the morning so arrived for breakfast at 7.15 am only to be told, breakfast wouldn't be served until 8am! We therefore had a hot drink, and waited. At 8.10am I asked the member of staff who knew we were there for breakfast, if we had to order? She said yes, so we did. She then informed us that despite me having paid for a breakfast when booking online, a full English was an upgrade, and wanted 10 per person extra!. We said no, and went to see the receptionist, who then said the breakfast was an upgrade and I'd have to pay £18!?!. At no point were we informed of this when we spoke to a man on reception the previous day, who began every sentence with the word, sweet! So we left. I asked to speak to the manager, but she wasn't there until Monday, and she would call me. No call, so I called the hotel to be informed she was on holiday and they didn't know when she was back! Unbelievable!

Very modern room with excellent facilities. However we found the bed very small and the heating in the bathroom was inadequate. Primarily a function destination the hotel has no bar or restaurant that one would expect in a city hotel, also no lift.

Very modern room with excellent facilities. However we found the bed very small and the heating in the bathroom was inadequate. Primarily a function destination the hotel has no bar or restaurant that one would expect in a city hotel, also no lift.

The hotel is definitely very stylish and staff are very courteous and friendly. However our room is very small and so is the en-suite which feels a bit claustrophobic. There is barely any space between the loo and the shower for example and the hand basin is only just big enough to receive the water from the tap. Pretty and bijou I would say. One night is tolerable. Glad I always pack an eye mask as I definitely needed it with a huge bright light directly outside the window which is so close it is touchable from the bed .

The hotel is definitely very stylish and staff are very courteous and friendly. However our room is very small and so is the en-suite which feels a bit claustrophobic. There is barely any space between the loo and the shower for example and the hand basin is only just big enough to receive the water from the tap. Pretty and bijou I would say. One night is tolerable. Glad I always pack an eye mask as I definitely needed it with a huge bright light directly outside the window which is so close it is touchable from the bed .

While the hotel was absolutely lovely, it was the people that made all the difference. Once a very old bank, today a gorgeous hotel. The interior was beautifully decorated and the staff and owner very helpful and friendly. Thank you for a lovely stay!!

Such a lovely little hotel in a great setting as shops, train and coach station are close - just walking distance. I was unsure what to expect, and a little concerned about being given a room on a high floor as there is no lift! But I found it’s beautifully decorated with amazingly friendly staff. Alex on reception is such a lovely young man. He took me and carried my case upstairs, making sure I had everything I needed. I met the manager and complimented her on a great hotel. I would recommend Parrs Bank highly!

Such a lovely little hotel in a great setting as shops, train and coach station are close - just walking distance. I was unsure what to expect, and a little concerned about being given a room on a high floor as there is no lift! But I found it’s beautifully decorated with amazingly friendly staff. Alex on reception is such a lovely young man. He took me and carried my case upstairs, making sure I had everything I needed. I met the manager and complimented her on a great hotel. I would recommend Parrs Bank highly!

Really lovely boutique type hotel

What an absolutely beautiful little hotel. Very stylish, clean, comfy and friendly. Really enjoyed it Definitely recommend!

What an absolutely beautiful little hotel. Very stylish, clean, comfy and friendly. Really enjoyed it Definitely recommend!

The hotel is wonderful and also the staff is very very friendly!! One little remark, if you don’t take continental breakfast everything is 10£ more per portion… I mean, the rooms are not that cheap for Warrington, then an egg should be included in my opinion!

The hotel is wonderful and also the staff is very very friendly!! One little remark, if you don’t take continental breakfast everything is 10£ more per portion… I mean, the rooms are not that cheap for Warrington, then an egg should be included in my opinion!

The best hotel I have stayed in 2024. The breakfast was lovely! The staff were extremely accommodating and helpful.

The Hotel is stunning, secure, spotless clean and the staff are amazing. This was my second trip here for business and I can't fault it one bit. Will definitely not be my last stay here !

The Hotel is stunning, secure, spotless clean and the staff are amazing. This was my second trip here for business and I can't fault it one bit. Will definitely not be my last stay here !

Beautiful place, fantastic hosts, right near the train station so we had easy access to Liverpool and Manchester.

Beautiful place, fantastic hosts, right near the train station so we had easy access to Liverpool and Manchester.

Private parking which was easily accesible right beside the property. The hotel was bright, modern, lushily decorated and the rooms were practical and well-designed. The only downsides is that it is near a busy transport interchange and hub for nightlife so it can be a tad noisy. Also the dining options are quite limited but the food was generously portioned and delicious. Furthermore, due to the nature of the property, no lift is available so I wouldn't recommend this hotel if you have difficulties climbing stairs. Overall we very much enjoyed our stay and the staff were friendly and helpful and the location was ideal for our needs.

Private parking which was easily accesible right beside the property. The hotel was bright, modern, lushily decorated and the rooms were practical and well-designed. The only downsides is that it is near a busy transport interchange and hub for nightlife so it can be a tad noisy. Also the dining options are quite limited but the food was generously portioned and delicious. Furthermore, due to the nature of the property, no lift is available so I wouldn't recommend this hotel if you have difficulties climbing stairs. Overall we very much enjoyed our stay and the staff were friendly and helpful and the location was ideal for our needs.

Staying here for work. staff very professional and friendly. Room has a/c which was needed, quiet and comfortable bed. Perfect stay, I will be booking again….

Nice hotel. Great decor. Helpful, welcoming staff. Delicious breakfast.

Nice hotel. Great decor. Helpful, welcoming staff. Delicious breakfast.

Really nice central hotel with excellent and friendly service

Really nice central hotel with excellent and friendly service

Lovely hotel and the staff were really friendly and accommodating

Lovely hotel and the staff were really friendly and accommodating

Ok so if you're traveling by car your first experience is trying to get into the car park. One suggestion here is that the hotel invest a little bit in getting the car park remarked. If you traveling by bus it's literally just across the road and train it's just under the arch. It's an old bank and looks like it except for the fact it has been modernized to a beautiful standard. There's a little cafe as you go in on the left, reception on the right. The stairs seem to go on forever but that could just be my wonky knee! Two floors no lift. We got taken to our room by the gentleman on reception which was a lovely touch. The room itself was in the eaves (?) Or maybe the addition of the bathroom into the floor plan , so it was a slightly odd shape which did mean that moving around from the other side of the bed was a little awkward but that said the room was lovely and had all the requirements; although I would have liked maybe a jar of coffee rather than a couple of sachets. Bathroom has a walk-in shower which is straight above you with an additional hand shower. Plenty of water and a lovely temperature . In the morning for an additional £10 we topped up the free continental breakfast into a full English of local produce cooked to order and cooked with extreme care. We would definitely go back to this hotel again, it's exactly where we wanted it and the quality of service was brilliant.

Ok so if you're traveling by car your first experience is trying to get into the car park. One suggestion here is that the hotel invest a little bit in getting the car park remarked. If you traveling by bus it's literally just across the road and train it's just under the arch. It's an old bank and looks like it except for the fact it has been modernized to a beautiful standard. There's a little cafe as you go in on the left, reception on the right. The stairs seem to go on forever but that could just be my wonky knee! Two floors no lift. We got taken to our room by the gentleman on reception which was a lovely touch. The room itself was in the eaves (?) Or maybe the addition of the bathroom into the floor plan , so it was a slightly odd shape which did mean that moving around from the other side of the bed was a little awkward but that said the room was lovely and had all the requirements; although I would have liked maybe a jar of coffee rather than a couple of sachets. Bathroom has a walk-in shower which is straight above you with an additional hand shower. Plenty of water and a lovely temperature . In the morning for an additional £10 we topped up the free continental breakfast into a full English of local produce cooked to order and cooked with extreme care. We would definitely go back to this hotel again, it's exactly where we wanted it and the quality of service was brilliant.

Lovely hotel, staff attentive, thank you, we will come back to stay again

Perfect stay