Our family had the worst experience at this resort. Three out of four of us suffered from severe food poisoning, with all three of us vomiting within a span of 30 minutes. Yet, the hotel completely denied any responsibility. Despite the fact that we only ate and stayed at their resort, they refused to acknowledge it was food poisoning, even going so far as to blame our illness on spending too much time in the sun. Their response was both shocking and dismissive. To make matters worse, they threatened us with legal action if we shared our experience in a review. We checked out two days earlier than planned after they promised a refund for the unused nights, but unsurprisingly, we never received the refund. This resort is not only negligent but also engages in dishonest practices. Avoid this place at all costs!

Our family had the worst experience at this resort. Three out of four of us suffered from severe food poisoning, with all three of us vomiting within a span of 30 minutes. Yet, the hotel completely denied any responsibility. Despite the fact that we only ate and stayed at their resort, they refused to acknowledge it was food poisoning, even going so far as to blame our illness on spending too much time in the sun. Their response was both shocking and dismissive. To make matters worse, they threatened us with legal action if we shared our experience in a review. We checked out two days earlier than planned after they promised a refund for the unused nights, but unsurprisingly, we never received the refund. This resort is not only negligent but also engages in dishonest practices. Avoid this place at all costs!

This is not a 5 star hotel. They are understaffed. You need to make your own table as they don’t have enough staff to service the guests. Queues for tables at meal time as not enough capacity. A la carte restaurants have minimal options, for example the italien for evening meal for children, spaghetti or spaghetti!!!! The facilities are dated. We were so excited to go to this hotel but we will not return.

This is not a 5 star hotel. They are understaffed. You need to make your own table as they don’t have enough staff to service the guests. Queues for tables at meal time as not enough capacity. A la carte restaurants have minimal options, for example the italien for evening meal for children, spaghetti or spaghetti!!!! The facilities are dated. We were so excited to go to this hotel but we will not return.

N/A

N/A

The views are phenomenal, however the service was very lacking. The food was NOT good. We had to go into town rather than stay and eat for free just because of how bad it was. The room was nice but not stocked whatsoever as an “all inclusive” should be. We found ourselves hungry and thirsty on multiple occasions with nothing to drink or eat. If you book, book for views only.

The views are phenomenal, however the service was very lacking. The food was NOT good. We had to go into town rather than stay and eat for free just because of how bad it was. The room was nice but not stocked whatsoever as an “all inclusive” should be. We found ourselves hungry and thirsty on multiple occasions with nothing to drink or eat. If you book, book for views only.