From the moment we walked in we felt like we had walked into a swanky London hotel. The receptionist could not have been more helpful giving us directions to our chosen restaurant for the evening. As we approached our room there was a door in the corridor that had a card activated lock to prevent non-guests from entering, a very reassuring security feature. On entering our room we could tell that cleanliness was of utmost importance as the room smelt fresh. The room was very spacious and well organised. The shower room was huge with two types of shower heads. We went for our evening meal and on returning the receptionist asked if we had a good meal and even asked what we had to eat. The best experience we have had at a hotel ever.

From the moment we walked in we felt like we had walked into a swanky London hotel. The receptionist could not have been more helpful giving us directions to our chosen restaurant for the evening. As we approached our room there was a door in the corridor that had a card activated lock to prevent non-guests from entering, a very reassuring security feature. On entering our room we could tell that cleanliness was of utmost importance as the room smelt fresh. The room was very spacious and well organised. The shower room was huge with two types of shower heads. We went for our evening meal and on returning the receptionist asked if we had a good meal and even asked what we had to eat. The best experience we have had at a hotel ever.

Beautiful modern spacious rooms. Everything you could want for a getaway. Great location right in the heart of restaurants and bars. Perfect 👍 👍 Will definitely stay again.

Very last minute, booked turned up, checked in, room was perfect, enjoyable impromptu stay.

Beautiful modern spacious rooms. Everything you could want for a getaway. Great location right in the heart of restaurants and bars. Perfect 👍 👍 Will definitely stay again.

Very last minute, booked turned up, checked in, room was perfect, enjoyable impromptu stay.

Good food

Accessibility between w/o buildings was a hassle especially when it rains.

Good food

Accessibility between w/o buildings was a hassle especially when it rains.

All good. Souterrain

All good. Souterrain

Great Location for a visit to Tunbridge Wells. Easy to locate but would suggest booking parking in advance, booking implied parking is available but there is limited spaces available

Great Location for a visit to Tunbridge Wells. Easy to locate but would suggest booking parking in advance, booking implied parking is available but there is limited spaces available

Very comfortable stay

Everything was well designed and in very good order. Friendly and professional staff. Very comfortable room with everything you need and excellent value for money. Parking available (reservation needed but worth it). There was some noise outside the hotel one night. Good meal in the Brasserie apart from being charged for the water (it’s the little things that niggle you)! Should have been offered tap water. Apart from that a great stay and would visit again.

Everything was well designed and in very good order. Friendly and professional staff. Very comfortable room with everything you need and excellent value for money. Parking available (reservation needed but worth it). There was some noise outside the hotel one night. Good meal in the Brasserie apart from being charged for the water (it’s the little things that niggle you)! Should have been offered tap water. Apart from that a great stay and would visit again.

Nice room, just wish that it had a bath.

Nice room, just wish that it had a bath.

Liked the hotel and the staff were very helpful. Parking was the problem - we had to park about 15 minutes walk away which for my husband who is nearly 80 was too far. No one had told us that it was possible to pre-book a car space in a nearby car park.

Liked the hotel and the staff were very helpful. Parking was the problem - we had to park about 15 minutes walk away which for my husband who is nearly 80 was too far. No one had told us that it was possible to pre-book a car space in a nearby car park.

Hotel chic. Service from staff great. We stayed in a deluxe double, which was a great size. Comfy bed. However we had the bins in the courtyard, which were noisy. The main issue is the lack of parking. On street parking which isn't restricted is a good 15 mins walk away which with bags isn't great.

Hotel chic. Service from staff great. We stayed in a deluxe double, which was a great size. Comfy bed. However we had the bins in the courtyard, which were noisy. The main issue is the lack of parking. On street parking which isn't restricted is a good 15 mins walk away which with bags isn't great.

Amazing and very relaxed stay.

Amazing and very relaxed stay.

Modern, comfortable hotel. Great staff and great food.

Modern, comfortable hotel. Great staff and great food.

A few days in TW and wanted to be in the middle of it. Fabulous comfy bed and lovely bathroom. The staff were exceptional and even gave us a bottle of champers for our 20th wedding anniversary. Brilliant stay.

A few days in TW and wanted to be in the middle of it. Fabulous comfy bed and lovely bathroom. The staff were exceptional and even gave us a bottle of champers for our 20th wedding anniversary. Brilliant stay.

Lovely hotel and fantastic staff, good food, hope to be back sometime

Lovely hotel and fantastic staff, good food, hope to be back sometime

The property was lovely. We really enjoyed our stay. Our only concern was the staff at the restaurant. Slow service and lack of communication. They were pleasant and polite but seemed disorganised.