It was a awesome stay!

This is the second Fairfield Suites by Marriott weve stayed in the past month and both were a disappointment! I thought Marriott was a good hotel especially for the price we paid, but i guess we need to go to a cheaper hotel for better accommodations. The room was dirty and worn out.

This is the second Fairfield Suites by Marriott weve stayed in the past month and both were a disappointment! I thought Marriott was a good hotel especially for the price we paid, but i guess we need to go to a cheaper hotel for better accommodations. The room was dirty and worn out.

Very clean and comfortable hotel. Excellent location to venues.

Very clean and comfortable hotel. Excellent location to venues.

First off the hotel was beautiful and very nice. I booked through hotels.com and was told to pay at property. When we got to the hotel which was a hour before the event. Which is why we stayed so close due to timing. The front desk told me I didn’t have a reservation. I pulled out my phone and showed them all of my emails and confirmation. They told me that hotels.com ran my card and it was declined. I explained to them my card was declined because I missed placed and I locked it. Either way that doesn’t matter because my card shouldn’t have been ran until check in because my confirmation says pay at property. She proceeded to tell me that’s something they due when they have big events in town. She told me they only had one room available to due to cancellation and it was 150 dollars more to book. This was the most unprofessional thing I have ever seen. I usually like to book with hotels.com but I won’t be doing this again.

First off the hotel was beautiful and very nice. I booked through hotels.com and was told to pay at property. When we got to the hotel which was a hour before the event. Which is why we stayed so close due to timing. The front desk told me I didn’t have a reservation. I pulled out my phone and showed them all of my emails and confirmation. They told me that hotels.com ran my card and it was declined. I explained to them my card was declined because I missed placed and I locked it. Either way that doesn’t matter because my card shouldn’t have been ran until check in because my confirmation says pay at property. She proceeded to tell me that’s something they due when they have big events in town. She told me they only had one room available to due to cancellation and it was 150 dollars more to book. This was the most unprofessional thing I have ever seen. I usually like to book with hotels.com but I won’t be doing this again.

Enjoyed a one night stay. Convenience of walkability to the Spectrum Center is why I chose the SpringHill Suites. We walked to the concert & d didnt have to worry about getting back out in the traffic. The Spectrum Center is literally right across the street from the hotel. The room was very clean & the bed was quite comfortable. Free breakfast was very good with lots of hot & cold choices. My husband & I had planned to try the bar on the property but unfortunately after the concert we were too late to catch it open. We plan to give it a try on our next stay. $42 for valet parking but for convenience, I guess that was ok. We were very happy with our stay.

Enjoyed a one night stay. Convenience of walkability to the Spectrum Center is why I chose the SpringHill Suites. We walked to the concert & d didnt have to worry about getting back out in the traffic. The Spectrum Center is literally right across the street from the hotel. The room was very clean & the bed was quite comfortable. Free breakfast was very good with lots of hot & cold choices. My husband & I had planned to try the bar on the property but unfortunately after the concert we were too late to catch it open. We plan to give it a try on our next stay. $42 for valet parking but for convenience, I guess that was ok. We were very happy with our stay.

The parking charge is outrageous. If you drive there it's $40 per night. How else was I suppose to get to the hotel

The parking charge is outrageous. If you drive there it's $40 per night. How else was I suppose to get to the hotel

Everything was clean. People are very nice.

Very demure very classy very peaceful 😌

I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.

Helpful staff, beautiful rooms.

Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.

Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.

Great stay for a couple of nights, right downtown and easily walkable to places. Very pleasant checking in, valet is pricey at 40.00 a night, but convenient. Wish housekeeping would have made up our room, but with the “green initiative” that didn’t quite happen. Breakfast was good with enough room to eat.

Great stay for a couple of nights, right downtown and easily walkable to places. Very pleasant checking in, valet is pricey at 40.00 a night, but convenient. Wish housekeeping would have made up our room, but with the “green initiative” that didn’t quite happen. Breakfast was good with enough room to eat.

The property was excellent and very clean. The breakfast was really good!

The property was excellent and very clean. The breakfast was really good!

This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!

This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!

Comfortable and close to everything we wanted to do

Comfortable and close to everything we wanted to do

There were pink stains on the table and one of the towels in the bathroom. And since housekeeping wasn’t offered based on the time frame of our stay, we had to keep it and request more from the front desk instead of just getting fresh replacements. The AC wasn’t working in the breakfast area; I’m pretty sure that was a recent issue but it was noticed.

The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.

The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.

There were pink stains on the table and one of the towels in the bathroom. And since housekeeping wasn’t offered based on the time frame of our stay, we had to keep it and request more from the front desk instead of just getting fresh replacements. The AC wasn’t working in the breakfast area; I’m pretty sure that was a recent issue but it was noticed.

Very nice clean nice people!! But the room needed a new tv and refrigerator they were not working very well..

Very nice clean nice people!! But the room needed a new tv and refrigerator they were not working very well..

Staff were so helpful