Positives - the room was clean, the bed was big.  The staff are excellent, and were very helpful in moving us rooms when our original one was attacked by a plague of mosquitoes. Negatives - the air conditioning unit makes an exceedingly annoying whirring sound all night, but it was too warm to sleep without it. Similarly, the bedside phone has the most annoying blue light, that kept me up until I disconnected it. The mattress was quite hard, and the pillow extremely thin. All things together meant it was not a great night's sleep. Basically it's a commuter hotel, if light and a/c noise and hard mattresses don't bother you, it's fine.

The front desk was phenomenal! They helped get me settled and had a lovely cafe to order drinks and snacks late. They were so nice and eager to help me plan out my next few days. As I ate in the lobby, I overheard how nice and helpful they were with other guests as well. The rooms were clean and spacious and the shower was very nice. 10/10

Roman, Marina, and another sweet lady at reception were all wonderful and extremely helpful. Thank you so much 😊

Great place to base yourself in Verona, close to the station and 20 mins walk in to the city. The staff were super helpful, gave us some amazing recommendations for food!

Great place to base yourself in Verona, close to the station and 20 mins walk in to the city. The staff were super helpful, gave us some amazing recommendations for food!

Convenient to train but a bit far from old town (even for an active walker). Bus or cab is best option. Nice new hotel adjacent to old hotel it replaced.

Convenient to train but a bit far from old town (even for an active walker). Bus or cab is best option. Nice new hotel adjacent to old hotel it replaced.

The check-in process was very pleasant. The front desk person gave us a recommendation for a very nice pizza restaurant. The room was clean and the bed and pillows were very comfortable. The breakfast was very good for 10€ a person. Would recommend it.

Cleanliness

I love this place, the people working here are excellent, very amable and profesional.

I love this place, the people working here are excellent, very amable and profesional.

Very nice hotel to stay at Verona Near to train station that is very convenient The hotel is basically new and very clean and confortable I recommend this hotel

Very nice hotel to stay at Verona Near to train station that is very convenient The hotel is basically new and very clean and confortable I recommend this hotel

Staff was very helpful and friendly. They stored our bikes for us for a few days while we vacationed with our family in Venice. Would highly recommend.

Staff was very helpful and friendly. They stored our bikes for us for a few days while we vacationed with our family in Venice. Would highly recommend.

Excellent staff who really went out of their way to make our stay enjoyable. Close to the train and bus station, and the hotel provide free bikes for an easy journey into the centre of town if you don’t fancy the 25 minute walk. Rooms immaculate and much needed powerful air con!

Excellent staff who really went out of their way to make our stay enjoyable. Close to the train and bus station, and the hotel provide free bikes for an easy journey into the centre of town if you don’t fancy the 25 minute walk. Rooms immaculate and much needed powerful air con!

Fabulous holiday cannot fault anything great area and great choice for breakfast and hope to be back there next year.

Fabulous holiday cannot fault anything great area and great choice for breakfast and hope to be back there next year.

Best place we’ve stayed at during our trip (out of 10)! The AC was fantastic, the room looked great, it had a fridge, the view isn’t pretty but at least the windows are large. We didn’t have their breakfast so I can’t tell you about that.

Best place we’ve stayed at during our trip (out of 10)! The AC was fantastic, the room looked great, it had a fridge, the view isn’t pretty but at least the windows are large. We didn’t have their breakfast so I can’t tell you about that.

Helpful friendly staff

Helpful friendly staff

Our stay at hotel was pleasant. Room was clean and staff was very courteous. Train station is just 8 to 10 minutes walkable distance and that was very helpful.

Excellent location for exploring Verona - close to many bus routes. Clean comfortable rooms. Friendly staff.

Our stay at hotel was pleasant. Room was clean and staff was very courteous. Train station is just 8 to 10 minutes walkable distance and that was very helpful.

Excellent location for exploring Verona - close to many bus routes. Clean comfortable rooms. Friendly staff.

The location of Novo Hotel Rossi is perfect - just 5 min ftom the train station amd bus stop for the center. The hotel is excellent in terms of comfort and room size, perfect clean, friendly staff. While outside in Verone was very hot, the air condition in the room was swithched on and we found the room cool. When we were leaving for walk, we asked the staff to turn the a/c off for the time when we were not in. Later in the evening we came back and asked the staff to switch it on again. He set it to 23C. We felt this was too cool and turned it off completely. There at the corridor the temperature was cool as refridgerator. I told the staff it doesnt need to be so freezing. While I was up and down to the bar, while I was waiting for the elevator, I began to sneeze. It was that cold in the corridor for no reason. I thought how does the hotel covers the electricity bill when using the a/c so irresponsible. Beside this, all was excellent.

The location of Novo Hotel Rossi is perfect - just 5 min ftom the train station amd bus stop for the center. The hotel is excellent in terms of comfort and room size, perfect clean, friendly staff. While outside in Verone was very hot, the air condition in the room was swithched on and we found the room cool. When we were leaving for walk, we asked the staff to turn the a/c off for the time when we were not in. Later in the evening we came back and asked the staff to switch it on again. He set it to 23C. We felt this was too cool and turned it off completely. There at the corridor the temperature was cool as refridgerator. I told the staff it doesnt need to be so freezing. While I was up and down to the bar, while I was waiting for the elevator, I began to sneeze. It was that cold in the corridor for no reason. I thought how does the hotel covers the electricity bill when using the a/c so irresponsible. Beside this, all was excellent.

The staff could not have been nicer and accommodating. The room was very comfortable.

The staff could not have been nicer and accommodating. The room was very comfortable.

Friendly & helpful staff. Very clean. Great breakfast selection. Very convenient to train station. No dinner options anywhere close apart from the food court at the train station but would still highly recommend this hotel and definitely stay here again!